Top 21352 Plan/scheduling analyst Jobs

Workforce Analyst
HopeLink Behavioral Health —Oakton, VA
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Administrative experience
- Analysis skills
- 403(b) matching
- Paid holidays
Quick Apply
Workforce Scheduling Analyst 3
Twilio —Colorado
- Remote
- Mid-level
- Analysis skills
- Travel
- Parental leave
Global Scheduling Analyst
NTT Global Data Centers —Remote
- $135,500 - $193,500 a year
- Full-time
- 6 years
- Microsoft Outlook
- System design
- Disability insurance
- Health insurance
Support Operations Coordinator - US Remote
PerfectServe —Remote
- $65,000 a year
- Weekends as needed
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- Mid-level
- Leadership
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
Epic MyChart Analyst - Remote
Cedars-Sinai —Los Angeles, CA
- $96,324 - $139,672 a year
- 8 hour shift
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- Computer Science
- Mid-level
- High school diploma or GED
Scheduling Capacity Analyst
Children's Health —Dallas, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health insurance
Contact Center Scheduling Analyst
Teachers Federal Credit Union —Hauppauge, NY
- $28.50 - $34.15 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Dental insurance
- 401(k)
Quick Apply
Referral Coordinator
Curana Health —Remote
- Full-time
- Mid-level
- 3 years
- Older adults
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Real Time Analyst
Louis Vuitton —Irving, TX
- $25 - $30 an hour
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Claims Analyst
Amwins —Bluffton, IN
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
Quick Apply
Policy Analyst
Health & Human Services Comm —El Paso, TX
- $4,523.16 - $6,000.00 a month
- Online Application
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Analyst, Revenue Cycle Management
Cardinal Health —Florida
- $20.02 - $25.78 an hour
- Monday to Friday
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
QA Analyst
NinthBrain —Remote
- $60,000 - $68,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Functional Analyst (Healthcare Business)
Blue Rose Consulting Group, Inc. —Remote
- Mid-level
- 3 years
- In-person
Quick Apply
QA Engineer - US Remote
PerfectServe —Remote
- $90,000 - $120,000 a year
- Remote
- HIPAA
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
6d
Epic Instructional Designer I - Front Desk/Scheduling/Registration
Denver Health —Remote
- $64,700 - $93,800 a year
- Full-time
- Classroom
- 5 years
- Pass drug screening
- Paid parental leave
- Paid holidays
Director of Customer Support
Sana Benefits —Remote
- $133,450 - $157,000 a year
- Full-time
- Remote
- 6 years
- Mentoring
- Recruiting
- Paid parental leave
- Health savings account
Revenue Integrity Charge Analyst
Medical City Plano —Plano, TX
- Full-time
- Remote
- Mid-level
- Travel
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
14d
Analyst, Workforce Management (WFM) Scheduling Solutions (Hybrid Opportunity)
Quest Diagnostics —Secaucus, NJ
- $80,000 - $95,000 a year
- Full-time
- Computer Science
- Office
- Math
- Employee stock purchase plan
- Disability insurance
Quick Apply
Associate Compensation Analyst (Remote)
Stanford Health Care —Sacramento, CA
- $37.82 - $49.15 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance

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Workforce Analyst

HopeLink Behavioral Health -
Oakton, VA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

403(b) matching
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Confidential information handling

Full Job Description

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging.

SUMMARY STATEMENT OF POSITION:

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. This role is responsible for reviewing and reporting attendance trends, schedule adherence, and staff availability, and plays a key role in supporting service continuity across multiple shifts. The Workforce Analyst is a critical resource in maintaining operational efficiency, ensuring that schedule changes, leave requests, and staffing shortages are tracked, documented, and escalated appropriately.

WHAT WE OFFER:

Meaningful Work: Make a real difference in the lives of others.
Competitive Salary: $60000 - $65000 per year
Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement.
Supportive Environment: Join a dedicated team committed to providing high-quality care.

SCHEDULE & LOCATION:

Shifts available: 2 PM - 10:30 PM Tuesday through Saturday.
Fully Remote

PRIMARY DUTIES:

Workforce Monitoring & Reporting

Monitor daily attendance, schedule adherence, and shift coverage across the Crisis Services workforce.
Track and report patterns in attendance, including call-outs, tardiness, early departures, and no-shows.
Generate and maintain weekly and monthly workforce reports for internal review by leadership.

Leave & Schedule Requests

Review and process employee leave requests and schedule change requests in accordance with agency policies.
Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or escalate leave requests as needed.
Maintain up-to-date records of time-off balances, shift swaps, and other scheduling adjustments.

Staffing Coordination

Identify and report staffing shortages or schedule gaps in real time and recommend coverage solutions.
Collaborate with leadership to support proactive staffing planning, especially during high-volume periods or known gaps (e.g., holidays, weekends).

Communication & Documentation

Notify Supervisors of attendance concerns, shift deviations, or patterns requiring follow-up.
Document all communications and workforce changes accurately in relevant workforce management systems.
Ensure confidentiality and compliance with HR and organizational policies.

ESSENTIAL COMPETENCIES:

Accountability and follow-through
Data-driven decision-making
Problem-solving and adaptability
Clear and timely communication
Service-oriented mindset

QUALIFICATIONS:

Bachelor's degree preferred. In lieu of a Bachelor's, 2+ years of experience in a call center environment, with experience in workforce management, ACD, IVR, and WFM systems.
1-2 years of experience in scheduling, workforce management, and analysis, or administrative coordination
Strong attention to detail, organizational skills, and ability to handle confidential information.
Proficient in Excel and scheduling platforms.
Strong written and verbal communication skills.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

Ready to Join Our Mission?

If you're passionate about helping people achieve mental wellness, we encourage you to apply!

HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'

Quick Apply

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