Top 1093 Port program specialist Jobs

Customer Support Specialist, Shopbop
Bop LLC - A95 —Remote
- $15 - $23 an hour
- Weekends as needed
- Remote
- Computer literacy
- Basic math
- Mid-level
- Employee assistance program
- 401(k) matching
Program Manager
QED Systems Inc —Port Hueneme, CA
- $40 - $45 an hour
- Full-time
- 6 years
- Engineering
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Communications Specialist
Port of Tacoma —Tacoma, WA
- $74,760 - $115,884 a year
- Full-time
- Marketing
- Customer service
- Research
12d
Talent Acquisition Specialist (Architecture / Buildings)
Woolpert —Remote
- $101,200 - $126,500 a year
- Choose your own hours
- Remote
- Customer service
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Quantitative Operations Specialist
Fidelity Investments —Boston, MA
- $107,000 - $216,000 a year
- Full-time
- Computer Science
- 3 years
- Finance
- Loan repayment program
- Tuition reimbursement
Program Manager (5037)
Three Saints Bay, LLC —Port Hueneme, CA
- $140,000 - $150,000 a year
- Full-time
- Background check
- 11+ years
- Bachelor's degree
Quick Apply
Logistics Specialist
Plug Power Inc. —Slingerlands, NY
- $60,000 - $93,750 a year
- Weekends as needed
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
ASSOCIATE ENERGY SPECIALIST (TECHNOLOGY EVALUATION AND DEVELOPMENT)
California Energy Commission —Sacramento County, CA
- $6,321 - $8,123 a month
- Full-time
- Hybrid work
- Mid-level
- Office
- Project management
Program Manager
Q.E.D. Systems —Port Hueneme, CA
- $40 - $45 an hour
- 6 years
- Computer Science
- Engineering
- Disability insurance
- Health insurance
Safety and Occupational Health Specialist - San Francisco
CLEAR GLOBAL SOLUTIONS, LLC —San Francisco, CA
- $105,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
Program Manager
T3W Business Solutions Inc —Port Hueneme, CA
- Engineering
- 8 years
- Business Administration
Quick Apply
HELP DESK SUPPORT SPECIALIST III
VSolvit —Oxnard, CA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Safety and Occupational Health Specialist - Los Angeles
CLEAR GLOBAL SOLUTIONS, LLC —Los Angeles, CA
- $98,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
Doctor of Chiropractic
RejuvenX —Port Charlotte, FL
- $95,000 - $115,000 a year
- Full-time
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist (RELOCATION/SIGN ON BONUS) - Port St. Lucie, FL
FOX Rehabilitation —Saint Lucie, FL
- $80,000 - $105,000 a year
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Loan repayment program
- Health insurance
Speech Language Pathologist in Port Orchard, WA
BlazerJobs —Port Orchard, WA
- $44.87 - $64.87 an hour
- Contract
- School experience
- Mid-level
- Master's degree
Quick Apply
Certified Pharmacy Technician
Hematology Oncology Assoc. of the TC —Stuart, FL
- $22 - $24 an hour
- Full-time
- Private practice
- Mid-level
- Data entry
- Health insurance
- 401(k)
Quick Apply
Manager, Import Compliance
Family Dollar —Chesapeake, VA
- Full-time
- 7 years
- English
- Office
Accounts Payable Specialist
The Motorcycle Company LLC —Grand Rapids, MI
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
NP or PA
Open Door Family Medical Centers, INC —Port Chester, NY
- $135,296 - $145,471 a year
- Full-time
- Background check
- Spanish
- Certified Nurse Practitioner
- Health insurance
- Dental insurance
Quick Apply

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Customer Support Specialist, Shopbop

Bop LLC - A95 -
Remote

Apply Now

Job Details

Full-time
$15 - $23 an hour

Benefits

Employee assistance program
401(k) matching

Qualifications

Computer operation
Email customer support
Phone communication
Triage
Crisis management (risk management strategy)
High school diploma or GED
Managing clients in a customer support role
Incident response (Crisis management methodologies)
Conflict management
Telecommunications headsets
Email support

Full Job Description

DESCRIPTION

Application deadline: Applications will be accepted on an ongoing basis

Shopbop, a fully integrated Amazon subsidiary in Madison, WI, is looking for an action-oriented, motivated individual who has an obsession for customer satisfaction and experience working with high-end merchandise. Successful candidates will be responsible for achieving explicit department goals. An ideal candidate will excel in a fast-paced, multi-tasked, dynamic environment.

This is a full-time, direct hire position that pays $19.00/hour. We are a call center open 7am-9pm CST, 7 days a week. Must have the flexibility to work a variety of shift assignments including nights/weekends/holidays/OT Peak. 2+ years within a luxury customer service-focused environment, such as contact center and/or luxury retail. Direct customer phone/email experience is required.

Shopbop is the premier online shopping destination for what’s new and what’s next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping.

In this Customer Support Specialist, you will be the voice of Shopbop, fielding real-time calls in a remote call center environment from customers globally. The ideal Customer Support Specialist is caring and compassionate, enthusiastic, solution-oriented and committed to providing service to all our customers.
This role is a fully remote position. Candidate location restrictions may apply.

Key job responsibilities

Act as a Brand Ambassador for Shopbop, providing world-class service to all Customers
Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media
Provide Customers with critical service and product information, ensuring customer satisfaction
Demonstrate sound understanding and comprehensive knowledge of the Shopbop’s full range of products and services
Handle customer inquiries and/or cases through different channels in a timely and professional manner decisions in consideration of the policies and procedures within the Service Level Agreement
Ensure clear and accurate data capture, be able to provide both quantitative and qualitative insights of customers’ voices
Utilize a variety of software programs to resolve customer inquiries
Work with external shipping contractors to assist customers with both domestic and international issues

BASIC QUALIFICATIONS

Can show strong verbal and written communication skills
Experience in resolving conflicts, providing crisis management triage, and setting appropriate expectations with customers
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience in a high volume, high production operations environment
High school diploma
2+ years within a luxury customer service-focused environment, such as contact center and/or luxury retail. Direct customer phone/email experience.
The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership
Home work area that is free from background noise where you can connect to the internet and work on your deliverables
• The ability to meet the Shopbop and Amazon Customer Contact Center Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port – Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi)

PREFERRED QUALIFICATIONS

Knowledge of basic mathematics
Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
Experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience that includes strong analytical skills, attention to detail, and effective communication abilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, , - 15.00 - 23.00 USD hourly

Apply Now

Refine Your Search

port program specialist jobs

Customer Support Specialist, Shopbop

Program Manager

Communications Specialist

Talent Acquisition Specialist (Architecture / Buildings)

Senior Quantitative Operations Specialist

Program Manager (5037)

Logistics Specialist

ASSOCIATE ENERGY SPECIALIST (TECHNOLOGY EVALUATION AND DEVELOPMENT)

Program Manager

Safety and Occupational Health Specialist - San Francisco

Program Manager

HELP DESK SUPPORT SPECIALIST III

Safety and Occupational Health Specialist - Los Angeles

Doctor of Chiropractic

Physical Therapist (RELOCATION/SIGN ON BONUS) - Port St. Lucie, FL

Speech Language Pathologist in Port Orchard, WA

Certified Pharmacy Technician

Manager, Import Compliance

Accounts Payable Specialist

NP or PA

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