Content and Outreach Coordinator
Department/Location: Community Location – 220 S. Walnut St., Muncie
Reports To: Community Awareness Manager
Classification: Non-Exempt | Part Time
Schedule: Hybrid part time up to 29 hours per week
Open Door Health Services is seeking a part-time Content and Outreach Coordinator at administrative office in downtown Muncie, Indiana.
Overview
As a Content and Outreach Coordinator, you will uphold our Mission, Vision, and Values. This position will research and write engaging content for multiple communication channels, including social media, print collateral, web media releases, and radio. Writing will focus heavily on educational content, marketing content, and storytelling. The role is responsible for proofreading and editing the work of other team members for grammar and clarity. In addition, this role supports the general marketing and community engagement activities, including assistance with community events.
As a Federally Qualified Health Center, Open Door Health Services provides comprehensive primary, urgent, preventive, and select specialty services and social support programs for individuals and families, regardless of their ability to pay. Our patients represent diverse backgrounds, life experiences, capacities, and orientations.
Location
This position is located at 220 S. Walnut St.
Roles & Responsibilities
- In this role, you will: Research and write content for social media, print collateral, blogs, web, patient and employee spotlights, and media and radio releases.
- Collaborate with other employees to gather content, including educational information, technical content, patient stories, and employee testimonials.
- Provide backup support for outreach events
- Assist in planning outreach events in collaboration with the Director of Community Engagement.
- Proofread and edit marketing and educational content produced by other team members for grammar, clarity, and consistency.
- Consult with internal subject matter experts to ensure accuracy of clinical and educational content.
- Assist with Advocates planning and content creation.
- Data entry and tracking for outreach events.
- Provide general marketing support, assisting in performance tracking and distributing materials across departments.
- Proofread and edit internal communications, including presentations, letters, forms, emails, announcements.
- Assist with outreach van and materials, including inventory, van calendar, and outreach material distribution.
Successful candidates will:
- Ability to write engagin, clear and grammatically sound content with limited review from others.
- Excellent proofreading and editing skills.
- Consistent attention to detail, with ability to apply style/voice consistency across multiple platforms and audiences.
- Comfort engaging with employees and team members to draw out engaging content and stories.
- Experience interviewing for content creation.
- Ability to meet deadlines and work on multiple projects at once.
- Strong written and verbal communication skills.
- Possess excellent organizational skills.
- Excellent interpersonal and presentation skills.
- Good understanding of the organization's overall communication objectives.
- Ability to perform in cross-functional team approach and job responsibilities.
- A multi-tasker with strong ability to work under pressure.
Qualifications
- 2+ years’ experience working in a marketing and communication role.
- Experience with health care marketing is a plus.
- Bachelor’s degree in marketing, communication, public relations or similar type fields is a plus.
About Open Door
For more than 50 years, Open Door Health Services has provided friendly, expert, patient-centered care for East Central Indiana residents, with or without insurance. Services are offered at multiple locations in Muncie and Anderson, Indiana. We are strongly guided by our mission, vision, and values in all we do.
Mission: Our mission is to improve the quality of life of others. We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.
Vision: Open Door Health Services is the preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live.
Values: Esteem the Team • Maximize Potential • Do the Right Thing • Choose Compassion • Encourage Uniqueness
Open Door offers:
- An excellent benefit package covering your medical, dental, and vision needs
- Competitive pay
- Supportive team environment
- PTO and vacation time
- Opportunities for learning and career growth
Physical and Environmental Requirements
- Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinic environment.
- Requires corrected vision and hearing to normal range or use of approved adaptive equipment.
- Requires standing, walking or sitting for long periods of time. Occasional bending, stretching or lifting up to 40 pounds.
- Requires the ability to work under stressful situations.
