Top 26468 Pre certification representative Jobs

Training Facilitator
HealthEdge —Remote
- $69,000 - $79,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Criminal background check
8d
Supervisor (Clinical Adjudication) (Part C)
TMF Health Quality Institute —Remote
- Weekends as needed
- Remote
- Nursing
- Writing skills
- Supervising experience
- AD&D insurance
- Disability insurance
Case Manager, Reimbursement
United Biosource Corporation —Remote
- Full-time
- Remote
- 6 years
- Mid-level
- Bachelor's degree
- Wellness program
- Health savings account
Financial Clearance Representative I - Remote
Roswell Park Cancer Institute —Buffalo, NY
- From $21.81 an hour
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Communication skills
Healthcare Call Center Representative - PC
Baptist Health System KY & IN —Lexington, KY
- Full-time
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Sr. Collections Representative
Quest Diagnostics —Lewisville, TX
- From $21.42 an hour
- Full-time
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
Call Center Representative
University of California, Riverside —Riverside, CA
- $25.38 - $35.97 an hour
- Overtime
- Mid-level
- US work authorization
- Medical terminology
Supervisor (Clinical Adjudication) Weekday Evening Shift - Flexible Scheduling (Part C)
TMF Health Quality Institute —Remote
- Full-time
- Nursing
- Writing skills
- Supervising experience
- AD&D insurance
- Disability insurance
TEST FIRE OPERATOR
GLOCK —Smyrna, GA
- Full-time
- Mid-level
- High school diploma or GED
- Cleaning
Quick Apply
Radiology Intake Representative
Hackensack Meridian Health —Old Bridge, NJ
- From $23.13 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Technician
Auburn Medical Center —Auburn, WA
- $24.35 - $37.06 an hour
- Full-time
- Surgery
- Customer service
- Inpatient
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative
Frye Regional Medical Center —Hickory, NC
- Part-time
- Acute care
- High school diploma or GED
- Associate's degree
- Disability insurance
- Health insurance
Quick Apply
Patient Account Representative
Overlake Medical Center and Clinics —Bellevue, WA
- $25.91 - $38.87 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Free parking
- Tuition reimbursement
Pre-Arrival Unit Representative
The University of Mississippi Medical Center —Clinton, MS
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
13d
Grants Administrator
Yale University —New Haven, CT
- $68,000 - $120,500 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
Patient Service Representative
Atrium Health —Cartersville, GA
- $19.80 - $29.70 an hour
- Part-time
- Microsoft Word
- Anatomy knowledge
- Microsoft Excel
- Paid parental leave
- Disability insurance
10d
Financial Clearance Representative Associate, Retail Pharmacy Prior Authorization
Optum —Minneapolis, MN
- $16 - $29 an hour
- Full-time
- Remote
- 18 years or older
- Customer service
- Pass drug screening
Healthcare Call Center Representative - H&V
Baptist Health System KY & IN —Lexington, KY
- Full-time
- Background check
- Computer literacy
- Pass drug screening
Student Worker
County of San Diego —San Diego, CA
- $16.90 - $19.79 an hour
- Part-time
- Background check
- 18 years or older
- Fingerprint clearance

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Training Facilitator

HealthEdge -
Remote

Apply Now

Job Details

Full-time
$69,000 - $79,000 a year
8 days ago

Qualifications

Team leadership
Coaching
Mentoring
Online training platform teaching experience
E-learning platforms
Enterprise Learning Management
Training & development
Call center management

Full Job Description

Overview:

Overview:

HealthEdge is looking for a dynamic call center trainer to join our company and contribute to our phenomenal growth. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, and supporting employees to maintain the productivity and quality of our customer service operations. To ensure success as a call center trainer, you should have excellent knowledge of call center procedures and expertise in quality assurance. You will be a friendly, approachable individual with effective teaching and communication skills. You will bring your experience in training call center agents to effectively resolve inquiries from members and providers of our health plan customers.

Responsibilities:

Developing call centers' education materials, including written and digital presentations, how-to manuals, and instructional videos.
Preparing procedures and policies regarding call handling techniques and appropriate agent conduct.
Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
Training experienced employees on new or updated call center procedures and scripts to improve their performance.
Observing the daily operations of call center employees and identifying any areas of improvement.
Monitoring recorded calls to identify training opportunities and upskilling requirements.
Liaising with team leaders and managers to conduct on-the-job coaching.
Measuring the effectiveness of training sessions and preparing individual or team progress reports.

Required Skills:

A bachelor's degree and additional certification in business leadership, eLearning software, or adult education and training is preferred.
At least 4 year's experience working as a call center trainer or team leader.
Familiarity with learning management systems.
Excellent knowledge of customer service best practices.
Strong teaching abilities, communication and mentoring skills.
Ability to provide leadership to personnel in a fast-paced and stressful work environment.
Ability to work remotely and independently.

Geographic Responsibility: Remote, US

Type of Employment: Full-time, permanent

FLSA Classification (USA Only): Exempt

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work across multiple time zones in a hybrid or remote work environment.
Long periods of time sitting and/or standing in front of a computer using video technology.
May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

#LI-Remote

**The annual US base salary range for this position is $69,000 to $79,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

Apply Now

Refine Your Search

pre certification representative jobs

Training Facilitator

Supervisor (Clinical Adjudication) (Part C)

Case Manager, Reimbursement

Financial Clearance Representative I - Remote

Healthcare Call Center Representative - PC

Contact Center Associate 1 - UHealth Connect (Remote)

Sr. Collections Representative

Call Center Representative

Supervisor (Clinical Adjudication) Weekday Evening Shift - Flexible Scheduling (Part C)

TEST FIRE OPERATOR

Radiology Intake Representative

Patient Access Technician

Patient Access Representative

Patient Account Representative

Pre-Arrival Unit Representative

Grants Administrator

Patient Service Representative

Financial Clearance Representative Associate, Retail Pharmacy Prior Authorization

Healthcare Call Center Representative - H&V

Student Worker

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