Top 373 Printer tech s Jobs

Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
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Sign Install & Production Tech
FASTSIGNS #271001 —Saint Cloud, MN
- $18 - $25 an hour
- Full-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Paid holidays
- Dental insurance
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2d
Electrical Project Manager
J2 Company —Jackson, TN
- $70,000 - $120,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
2d
Director, Resource Development
United Way Space Coast —Rockledge, FL
- $85,000 - $95,000 a year
- Weekends as needed
- Writing skills
- Pass drug screening
- Public speaking
- Paid holidays
- Health insurance
Quick Apply
Manufacturing Screen Printer
Higher Dimension Materials, Inc —Saint Paul, MN
- $19 - $29 an hour
- Full-time
- English
- Mid-level
- US work authorization
- Health savings account
- Paid holidays
Quick Apply
11d
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Sr Helicopter Maintenance Technician (Remote)
Airbus Helicopters, Inc. —Grand Prairie, TX
- $34 - $57 an hour
- Online Application
- English
- Office
- 8 years
- Profit sharing
- Paid parental leave
Machine Builder I-II
Delkor Systems, Inc. —Saint Paul, MN
- $21 - $28 an hour
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
10d
Board Certified Music Therapist
The Music Therapy Center of California —San Diego, CA
- $60,000 - $75,000 a year
- Email
- Background check
- School experience
- Experience working with individuals with developmental disabilities
- Mileage reimbursement
- Health insurance
Quick Apply
Sign Install & Production Tech
FASTSIGNS #271001 —Osseo, MN
- $18 - $25 an hour
- Full-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
3d
Distribution Center Maintenance Tech Automation 6:30 am - 3:00 pm
Border States Industries, Inc. —Fargo, ND
- Overtime
- Mid-level
- Windows
- Forklift
- Health savings account
- Paid holidays
8h
Nuclear Med Technologist (FGP) - Staten Island (Float to Different Locations)
NYU Langone Health —Staten Island, NY
- $122,000.00 - $124,144.02 a year
- Full-time
- Medication administration
- Float pool
- Hospital
- Wellness program
Case Manager (Service Coordinator)
Service Coordination, Inc —Lexington Park, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
10d
Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
- $21.63 - $25.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Nuclear Medicine Technologist, Staten Island - Cancer Center
NYU Langone Health —Staten Island, NY
- $108,907.60 - $121,854.60 a year
- Full-time
- Customer service
- Computer literacy
- HIPAA
- Wellness program
Field Network Consultant
KPInterface —Philadelphia, PA
- $50,000 - $60,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Distribution Center Maintenance Tech Automation 2:30 pm- 11:00 pm
Border States Industries, Inc. —Fargo, ND
- Overtime
- Mid-level
- Windows
- Forklift
- Health savings account
- Paid holidays
8h
Case Manager (Service Coordinator)
Service Coordination, Inc —Westminster, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
Case Manager (Service Coordinator)
Service Coordination, Inc —Prince Frederick, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
12h
Field Service technician II
Compucom —Tallahassee, FL
- $15.75 - $21.00 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid parental leave
- Health savings account
Quick Apply

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Customer Service and Tech Support - Customer Support for Learning and Development

Lifted, an Upwork Company™
Miami, FL

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Job Details

Contract

Benefits

Work from home

Qualifications

Phone communication
Computer literacy
High school diploma or GED
Mobile devices

Full Job Description

Company Description

The Customer Care & Technical Support Representative, Level 1, plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands.

Job Description

Key Responsibilities include:

Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses.
Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students.
Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications.
Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team.
Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently.
This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch technical support and customer service.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone.
Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements.
Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software.
Remain knowledgeable of K12’s proprietary systems, various hardware product lines, and current industry products and technologies.
Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.

Qualifications

REQUIRED QUALIFICATIONS:

High School Diploma / GED and relevant work experience
Minimum of 1 year of experience in a similar call center role
All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:

Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
Ethernet connection is preferred.

Physical and Technical Requirements:

This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking.
Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
Professional home office setup free from distractions during operational hours.
Ability to attend virtual training sessions via webcam.

Education and Knowledge:

Thorough knowledge of home-based connectivity support.

Communication Skills:

Strong verbal and written communication skills.
Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat.
Proficiency in telephone and email etiquette.

Technical Proficiency:

Expertise in PC and Internet applications.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
Proficiency in web-based applications; Salesforce experience is a plus.
Knowledge of Microsoft Windows operating systems.

Customer Service and Problem-Solving:

Consultative approach to customer service.
Strong problem-solving and analytical skills with a solutions-oriented mindset.

Professional and Personal Qualities:

Ability to work in a high-volume environment while maintaining quality.
Ability to work independently and collaboratively within a team-oriented environment.
Resilient, detail-oriented, and accountable for high-quality work.
Ability to prioritize competing tasks and deliver results effectively.
Ability to take ownership of work and execute projects.
Open to feedback and demonstrates adaptability and continuous improvement.

Additional Requirements:

Ability to clear required background check.

DESIRED QUALIFICATIONS:

Previous experience with Education field
Salesforce Experience
Previous Customer Service or Tech Support experience with proven record of achievement

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other reasonable job-related instructions, and perform any other work-related duties, as assigned by their supervisor.

Quick Apply

Refine Your Search

printer tech s jobs

Customer Service and Tech Support - Customer Support for Learning and Development

Sign Install & Production Tech

Electrical Project Manager

Director, Resource Development

Manufacturing Screen Printer

Support / Systems Engineer

Sr Helicopter Maintenance Technician (Remote)

Machine Builder I-II

Board Certified Music Therapist

Sign Install & Production Tech

Distribution Center Maintenance Tech Automation 6:30 am - 3:00 pm

Nuclear Med Technologist (FGP) - Staten Island (Float to Different Locations)

Case Manager (Service Coordinator)

Tier 1 IT Support Technician — Wilmington, NC (Onsite)

Nuclear Medicine Technologist, Staten Island - Cancer Center

Field Network Consultant

Distribution Center Maintenance Tech Automation 2:30 pm- 11:00 pm

Case Manager (Service Coordinator)

Case Manager (Service Coordinator)

Field Service technician II

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