Top 6745 Problem resolutions agent Jobs

Reservation Agent
Princess Royale Hotel —Ocean City, MD
- $16 an hour
- 8 hour shift
- Mid-level
- Conflict management
- In-person
- Free parking
- Paid time off
Quick Apply
13d
Guest Experience Agent
FAENA —New York, NY
- $36 an hour
- Full-time
- Microsoft Excel
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Licensed Veterinary Technician
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Registered Nurse Pre-Op/PACU
Southwest Lincoln Surgery Center —Lincoln, NE
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Workers' Compensation Claims Examiner
JT2 Integrated Resources —California
- From $90,000 a year
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- 3 years
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Material Damage Appraiser
NODAK INSURANCE COMPANY —Devils Lake, ND
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- Clean driving record
- 5 years
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ACUTE REHAB PHYSICAL THERAPIST, Per Diem **$2,000 SIGN ON**
Northwest Specialty Hospital —Reno, NV
- Full-time
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9d
Corporate Paralegal
HireRight —Nashville, TN
- Full-time
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E-Commerce Customer Service Agent
Clearly Filtered, Inc. —Rancho Santa Margarita, CA
- $33.50 - $35.50 an hour
- Full-time
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Tax & Advisory Manager (5+ years of public accounting or tax practice required)
Haber & Guenther LLC —Hackettstown, NJ
- $100,000 - $125,000 a year
- Full-time
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- 5 years
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Elementary After-School Chinese Teacher (Part-Time)
Southlands Christian Schools —Rowland Heights, CA
- $30 - $35 an hour
- Part-time
- Background check
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Escrow Officer Assistant (Mortgage Operations)
Village Capital & Investment —Draper, UT
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
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Front Office Agent - Hyatt Place Newark/Sillicon Valley
Hyatt Place Newark —Newark, CA
- $20 - $23 an hour
- Part-time
- Microsoft Word
- 18 years or older
- Oracle
- Employee discount
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Licensed Insurance CSR
UniVista Insurance —Miami, FL
- $15 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- In-person
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1d
Outbound Sales Representative (Days)
MCI Careers —Las Cruces, NM
- $13.10 - $14.10 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Supervisor
Worldwide Flight Services —East Elmhurst, NY
- $24 - $42 an hour
- Weekends as needed
- Mechanic experience
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- English
- Health insurance
- Dental insurance
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14d
Supervisor Electrical and Plant Operations
Mount Nittany Health —State College, PA
- Full-time
- Hospital
- 5 years
- English
- Continuing education credits
Sales Representative (Full-Time & Part-Time)
MCI Careers —Las Cruces, NM
- $13.10 - $14.10 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Sr Representative - ROW
Energy Transfer Partners —Midland, TX
- Full-time
- 7 years
- Microsoft Excel
- High school diploma or GED
- Profit sharing
- Paid time off
Quick Apply
13d

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Reservation Agent

Princess Royale Hotel
Ocean City, MD

Quick Apply

Job Details

Seasonal | Full-time
$16 an hour
13 days ago

Benefits

Free parking
Paid time off
Food provided

Qualifications

Customer communication
Teamwork
Resort experience
Guest relations
Attention to detail
Conflict management

Full Job Description

Title: Reservation Agent

Location: On Site

FLSA: Non-Exempt

Status: Part-Time

Schedule: 2:00PM - 10:00PM

Pay Range: $16.00/hr

Reports To: Reservation Manager

Job Summary:

The Reservation Agent serves as the first point of contact for guests planning their stay at the Princess Royale Oceanfront Resort and the Princess Bayside Beach Hotel. This role is responsible for handling incoming reservation inquiries, accurately booking accommodations on Room Master, and delivering exceptional customer service that reflects the resort’s commitment to hospitality excellence. The ideal candidate is detail-oriented, personable, and driven to maximize occupancy and guest satisfaction.

Responsibilities:

· Answer incoming calls, emails, and online inquiries in a timely and professional manner

· Book, modify, and cancel guest reservations using the property management system Room Master

· Provide detailed information about room types, rates, packages, amenities, and resort services

· Upsell room upgrades, packages, and special promotions to maximize revenue

· Ensure all reservation details are accurate, including guest preferences and special requests

· Maintain knowledge of current rates, availability, and seasonal promotions

· Coordinate with Front Desk, Housekeeping, and Sales teams to ensure seamless guest experiences

· Process deposits and payments in accordance with company policies

· Handle guest concerns or special requests with professionalism and care

· Maintain confidentiality of guest and company information

· Assist with group bookings and special events as needed

Other Duties:

This job description is not designed to be an exhaustive list of duties, responsibilities, and activities required of the candidate for this position. Required duties, responsibilities, and activities may change at any time with or without notice.

Education/Experience/Skills:

· Two (2) + years’ experience in a reservation agent or concierge role, particularly in a full-service resort or hotel setting

· Experience using Opera PMS, Room Master, or any similar Property Management System

· Customer-focused mindset with a positive and professional demeanor

· Strong sales and upselling abilities

· Problem-solving and conflict resolution skills

· Dependability and accountability

· Team-oriented with the ability to work independently

Work Environment:

· Indoor, with long periods of sedentary work in a sitting position

· Extended period of using a computer and phone

· Day Shift

· Night Shift

· 8-hour shifts

· Weekends and holidays

· Customer facing

Equal Opportunity & Americans with Disabilities Act (ADA) Statements:

The Princess Royale Oceanfront Resort is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.

Consistent with the Americans with Disabilities Act (ADA), it is policy to provide reasonable accommodation when requested by a qualified applicant, candidate, or employee with a disability, unless such accommodation would cause an undue hardship.

Pay: $16.00 per hour

Benefits:

Food provided
Free parking
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

problem resolutions agent jobs

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Sales Representative (Full-Time & Part-Time)

Sr Representative - ROW

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