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Process Improvement Coordinator

Concordia Group -
Illinois

Quick Apply

Job Details

$24 - $26 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Project reporting
Construction project reporting
Process flow diagrams
Record keeping
Computer operation
Performance improvement leadership
Microsoft Excel
Content creation for technical audiences
Telecommunications project coordination
Standard Operating Procedures (SOPs) implementation
Construction schedule coordination
Operations coordination
Regulatory compliance
Associate's degree in Business Administration
Process design
Visio
Associate's degree in construction management
Training material drafting
Mid-level
Project communication management
Compliance management implementation
Meeting scheduling
Process mapping
Process modeling
Quality assurance standard operating procedures
Construction industry experience
Team training
Construction document control
Engineering Technology
Desktop applications

Full Job Description

Concordia Wireless, is a privately held full-service engineering and telecom infrastructure construction firm experiencing rapid growth across the country. Clients consider us the ‘best choice’ for their design and installation services needs. We are one of the very few Engineering Firms in the Country that designs and builds its own creations in the wireless sector. We support Fortune 500 clients such as T-Mobile, Verizon, and AT&T.

We are seeking a Process Improvement Coordinator to assist our Construction team with ongoing expansion. The Process Improvement Coordinator is responsible for developing, documenting, implementing, and maintaining Standard Operating Procedures (SOPs) across all construction and operational functions within the telecommunications general contracting business. This role works closely with field operations, project management, safety, engineering, quality control, warehouse, and executive leadership teams to capture best practices, standardize processes, improve operational efficiency, and ensure consistent execution of construction projects.

The ideal candidate possesses strong organizational, communication, and technical writing skills, with experience in telecommunications construction, utility construction, or related infrastructure industries.

We offer competitive compensation and robust benefits including BCBS health care, dental, vision, company paid disability and life insurance, PTO, sick leave plans up to a 6% match on the 401K. Come join in our success!

This role is onsite in our Carol Stream office. Unfortunately, we are not able to offer sponsorship at this time.

Pay Range: $24.00 - $26.00 per hour. We offer endless growth opportunities with yearly performance reviews.

Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Responsibilities

SOP Development & Documentation

Develop, write, format, and maintain company-wide Standard Operating Procedures (SOPs) for all construction and operational processes.
Conduct interviews and workflow assessments with field personnel, project managers, superintendents, safety personnel, and department leaders to document current processes.
Create clear process maps, workflows, checklists, forms, and visual guides to support SOP implementation.
Standardize procedures across departments to ensure consistency, quality, safety, and compliance.
Establish document control processes, version management, and approval workflows for all SOPs.

Project Coordination

Manage SOP development projects from initiation through implementation.
Prioritize SOP creation efforts based on operational needs, risk exposure, and leadership direction.
Coordinate meetings, gather stakeholder feedback, and track project milestones.
Maintain SOP development schedules and provide progress reports to leadership.

Training & Implementation

Assist department managers with SOP rollout and implementation.
Support training initiatives by creating training materials and process guides.
Monitor SOP adoption and identify opportunities for continuous improvement.
Gather feedback from field and office personnel to improve procedures.

Compliance & Continuous Improvement

Ensure SOPs align with company policies, customer requirements, industry standards, and regulatory requirements.
Perform periodic reviews and audits of existing SOPs.
Recommend process improvements to increase efficiency, productivity, quality, and safety.
Maintain a centralized SOP library and document repository.

Qualifications

Associate's degree or equivalent experience in Construction Management, Business Administration, Telecommunications, Engineering Technology, or related field.
2+ years of experience in telecommunications construction, utility construction, infrastructure projects, project coordination, or operations management.
Experience developing SOPs, work instructions, or quality management documentation.
Knowledge of telecommunications construction practices and industry standards.
Experience with process improvement methodologies
Strong technical writing and documentation skills.
Proficiency with Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Visio or similar workflow software.
Excellent organizational, project management, and communication skills.
Ability to work independently and manage multiple projects simultaneously.

Physical Requirements

Ability to travel to project sites, offices, warehouses, and construction locations as needed.
Ability to conduct field observations and interviews in active construction environments.
Ability to sit, stand, and use a computer for extended periods.

Concordia Wireless is a division of Concordia Group. Concordia Wireless. is a drug and alcohol free workplace including marijuana. Concordia Wireless is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#INDLP

Quick Apply

Refine Your Search

process coordinator jobs

Process Improvement Coordinator

Administrative & Operations Coordinator

Sample Coordinator

Crewing Coordinator I

Emarketing Content Coordinator

Operation Coordinator

Supply & Logistics Coordinator

Production Coordinator

Canvassing Coordinator - Remote

Logistics Coordinator

Logistics Coordinator

DME Coordinator

Quality Management System Coordinator

Boiler & Steam Turbine Plant Operator (MN 1A License) - Ethanol Plant

HVAC Service Manager

Stability Coordinator I

Manufacturing Interpreter & Coordinator (Chinese & Korean)

Per Diem - Tissue Recovery Coordinator

Manager, Operations Reliability and Maintenance

SPC Coordinator

I want to receive the latest job alert for process coordinator

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