Overview
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
To deliver reliable, secure, and efficient technology services across the Overseas Military Banking Program. This hands‑on role focuses on systems administration, modern workplace technologies, endpoint management, networking fundamentals, and responsive support for employees and infrastructure. Takes ownership of technical issues and projects, demonstrates strong initiative, and proactively identifies opportunities to improve service reliability and reduce technical debt. This role does not require management experience but does require the ability to independently lead technical workstreams and collaborate effectively across teams. Participation in an on‑call rotation and occasional after-hours work is required.
Responsibilities
- Administer and support core infrastructure and cloud services, including Windows Server, Active Directory, Microsoft 365, Exchange Online, Entra ID, and Azure
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Manage endpoint and device lifecycle processes using Intune and Autopilot, ensuring secure configuration, deployment, and maintenance
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Troubleshoot and resolve moderately complex system, networking, and connectivity issues involving DNS, DHCP, LAN/WAN/WLAN, and related technologies
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Provide responsive technical support to internal stakeholders; resolve issues independently and coordinate escalations while maintaining ownership through resolution
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Perform system maintenance activities including patching, monitoring, updates, and performance tuning to sustain system stability and security
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Execute assigned project tasks and lead defined technical workstreams, ensuring alignment with requirements, timelines, and quality expectations
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Identify and implement improvements to enhance system performance, reduce technical debt, and increase operational efficiency, including automation opportunities
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Document system configurations, procedures, and troubleshooting steps to support consistency, knowledge sharing, and operational continuity
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Participate in on-call rotations and provide occasional off-hours support to help ensure system availability and timely issue resolution
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
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Typically, 3–6 years of relevant systems engineering or infrastructure support experience
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Experience with Microsoft 365, Exchange Online, Entra ID, and Azure administration
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Working knowledge of Power Platform, including PowerApps and Power Automate
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Proficiency with endpoint management tools such as Intune and Autopilot
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Strong understanding of Windows Server, Active Directory, and enterprise desktop environments; Linux experience preferred
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Foundational networking knowledge including DNS, DHCP, LAN/WAN/WLAN, and MPLS
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Ability to analyze and resolve moderately complex technical issues independently with limited day-to-day guidance
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Strong communication, organization, and time management skills, with the ability to manage multiple priorities in a dynamic environment
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Demonstrated ownership mindset and commitment to continuous improvement
Additional Information
Hours:
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Monday - Friday, 7:00AM - 4:00PM
Location:
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300 Convent Street, San Antonio, TX 78205
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
2025 PEOPLE® Companies That Care
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Military Times 2025 Best for Vets Employers
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Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2026 Handshake Early Talent Award
Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at
[email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
