Hybrid - Client Support Specialist
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Hybrid - Client Support Specialist

ARIS Solutions -
White River Junction, VT

Apply Now

Job Details

$20 - $21 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

Confidential information handling
Customer relationship building
Client rapport building
Employee relationship building
Windows
Administrative experience
Customer engagement
Desktop applications
Clerical experience
Productivity software
Stakeholder relationship building

Full Job Description

We Are Hiring Client Support Specialists

Location: White River Junction, Vermont, 72 South Main Street
Work Hours: Monday - Friday, 8 am - 4 pm

About Us:
ARIS Solutions is more than a workplace – it's a community dedicated to financial excellence and employee well-being. We enable our agency partners to focus on providing quality support to individuals with disabilities and veterans by managing their administrative and financial work. We believe that everyone should be able to stay in their own homes and choose their own care providers.

About the role:

The best Client Support Specialists are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

What you will do:

Answer Incoming phone calls, return phone calls related to timesheet issues, problems or other requests
Retrieve and process requests from FEA and Time Sheet voicemail
Mail out timesheets, packets, schedules, envelopes and any other requested information
Research and handle issues with timesheets, payments, budgets or other requests
Print and mail reports
Open and sort incoming mail
Provide information about products and services

What you bring:

High School Diploma
Experience in Customer Service and Clerical Duties
Effective Communication
Computer skills (Windows, MS Office Suite and Agency supported software)
Develop and maintain positive relationships with Customers, Agencies and Employees
Ability to Maintain Confidentiality

Physical demands/Working Conditions:

Predominately sedentary office position with high frequency of keyboarding/computer work required.

The physical demands are minimal and typical of similar jobs in comparable organizations.

The work environment is representative and typical of similar jobs in comparable organizations.

Benefits & Perks:

Comprehensive benefits starting the 1st of the month following hire, including medical, dental, vision, and disability coverage.
Generous retirement plan with up to 5% employer match after one year.
Tuition assistance, wellness programs, and volunteer opportunities.
Paid time off, including 12 holidays per year.

Apply Now

Refine Your Search

program assistant jobs in hanover, nh

Hybrid - Client Support Specialist

Front Office/Treatment Plan Coordinator

Program Assistant - Cancer Center, Per Diem

Office Assistant & Receptionist

Healthcare Operations Support Assistant - Per Diem

Administrative Assistant

Administrative Coordinator

Medical Assistant Training Program

Front Office Administrative Assistant

Elementary School Office Assistant

Administrative Assistant - Athletics

Administrative Assistant

Executive Administrative Assistant

Peer Support Specialist- - ACT (Lebanon/Claremont)

Administrative Assistant IV

Unit Support Assistant - Inpatient Adult Psychiatric Care Unit, Weekend Days

Executive Assistant - Administration

Front Office Assistant

Program Coordinator

Judicial Assistant - Clerical, Administrative Assistant

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