Top 177485 Program operations supervisor Jobs

Healthcare Call Center Supervisor (Remote)
CareTalk Health —Remote
- $40 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
- 3 years
Quick Apply
Supervisor, Learning and Adoption
Planet DDS —Remote
- $84,000 - $105,000 a year
- Remote
- Mid-level
- Supervising experience
- Ability to sit for extended periods
- Health savings account
- AD&D insurance
Retail Professionals
Handshake AI —Remote
- Part-time
- Research
- Mid-level
- Retail management experience
- Flexible schedule
Harvest Superintendent
Nicholas Meats LLC —Loganton, PA
- $65,428.65 - $78,795.80 a year
- Full-time
- Sanitation
- Analysis skills
- US work authorization
- Paid holidays
- Relocation assistance
Quick Apply
Payroll Supervisor
D-A Lubricant Company —Lebanon, IN
- Up to $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
12d
Flexographic Printing Press Operator
American Paper Bag —Reno, NV
- $32 - $37 an hour
- 12 hour shift
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Machine Shop Supervisor
Manufacturing Plant —Lancaster, NY
- From $65,000 a year
- Full-time
- Mid-level
- Supervising experience
- Mentoring
- Health insurance
- 401(k)
Quick Apply
5d
Manual Machinist
J-S Machine and Valve Inc. —Nowata, OK
- Overtime
- Background check
- Management
- Pass drug screening
- On-the-job training
- Gym membership
Quick Apply
Adult Services Librarian
Town of Marblehead —Marblehead, MA
- $1,204.64 - $1,469.66 a week
- Full-time
- Management
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Supervisor - Pipeline Ops
Energy Transfer Partners —Watford City, ND
- Full-time
- Office
- 8 years
- High school diploma or GED
Operations Manager
Cogentrix Energy Power Management, LLC —Towanda, PA
- $165,000 - $175,000 a year
- Extended hours
- Background check
- 5 years
- Bachelor of Science
- Relocation assistance
- Health insurance
Quick Apply
Production Supervisor
AirBurners —Palm City, FL
- $60,000 - $75,000 a year
- Full-time
- 5 years
- ERP systems
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Catering Cafe Servers
Red Maple Hospitality —Aspen, CO
- $23 an hour
- Extended hours
- Spanish
- Merchandising
- English
- Health insurance
- Paid time off
Quick Apply
Track Supervisor
Denver Transit Operators —Denver, CO
- $93,000 - $103,000 a year
- Weekends as needed
- Background check
- CDL A
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
Program Supervisor
Alameda Family Services —Alameda, CA
- $90,000 - $110,000 a year
- Full-time
- Background check
- LMFT
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Salesforce Administrator
Foster & Adoptive Care Coalition —St. Louis, MO
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Ajinomoto Foods North America —Toluca, IL
- Full-time
- 5 years
- Ability to lift 50 pounds
- Travel
QHSE Supervisor
SOPREMA —LaGrange, GA
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor
Grain Craft —Crete, NE
- From $80,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Engineering
- Health savings account
- Disability insurance
Quick Apply
Bilingual Teller - Spanish Speaking
ASCENTRA CREDIT UNION —Muscatine, IA
- $17.56 - $19.30 an hour
- Spanish
- Computer literacy
- Office

I want to receive the latest job alert for program operations supervisor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program operations supervisor jobs near

Healthcare Call Center Supervisor (Remote)

CareTalk Health -
Remote

Quick Apply

Job Details

Full-time
$40 an hour

Qualifications

Staff supervision
Process audits
Achieving HIPAA compliance
Coaching
HIPAA
Performance feedback (performance evaluation method)
Clinical audit and monitoring
Clinical performance metrics
Clinical information systems
Telehealth experience
Video communication
Telehealth platforms
Clinical confidentiality policies
Clinical documentation standards
Call center management
Quality assurance experience within healthcare

Full Job Description

Job Title: Healthcare Call Center Supervisor - Remote

Location: Remote - United States

Employment Type: FT W2

Compensation: $40 per hour

CareTalk Health

CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise — it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human.

About the Role

CareTalk Health is seeking a Healthcare Call Center Supervisor to oversee a fully-remote workforce supporting virtual telehealth visits. This role is responsible for day-to-day operational execution across providers, nurses, and clinical support employees and contractors, ensuring consistent visit flow, strong performance against KPIs, and a high-quality patient experience.

This is a highly visible role that partners closely with Clinical Operations, Quality, Workforce Management, and Training to support a scalable, high-volume telehealth model.

The standard schedule for this role is Monday through Friday, 8:00 AM – 5:00 PM EST. In addition, there will be some Saturdays as needed, with most Saturdays expected to be every other week from 9:00 AM – 5:00 PM EST.

This position also requires a degree of schedule flexibility. At times, the Supervisor will need to monitor and support observed evening shifts, which may include coverage or oversight during 10:00 AM – 6:00 PM EST or 11:00 AM – 7:00 PM EST hours, as operational needs dictate.

What You'll Do

Key Responsibilities

Operational Leadership

Supervise patient-facing employees and contractors (providers, nurses, or clinical support staff) delivering telehealth visits.

Lead daily operational huddles, shift readiness, and real-time issue resolution.

Monitor staffing coverage, schedules, and adherence to ensure service-level targets are met.

Identify and resolve operational gaps impacting visit completion, wait times, or patient experience.

Performance & KPI Management

Own key operational KPIs (e.g., visit completion, productivity, wait time, adherence).

Analyze performance trends, identify root causes, and drive corrective action.

Provide clear, actionable feedback through coaching and performance discussions.

Quality, Compliance & Workflow Adherence

Reinforce standardized telehealth workflows, documentation requirements, and HIPAA compliance.

Ensure teammates follow established escalation pathways for clinical and operational issues.

Partner with QA and Training teams to support onboarding, refreshers, and targeted coaching.

Reporting & Cross-Functional Collaboration

Deliver regular performance and staffing reports to operational and clinical leaders.

Collaborate with Workforce Management, Quality, Training, Recruiting, and Clinical Ops teams.

Support change management, new program launches, and continuous process improvement.

Required

3+ years of supervisory experience in a call center or contact center environment with Healthcare background such as a Registered Nurse (RN) or other clinical training.

2+ years supporting telehealth or healthcare appointment operations.

Strong track record driving performance through KPIs, coaching, and accountability.

Comfortable reviewing cases, conducting audits, and delivering direct, constructive feedback.

Working knowledge of HIPAA and healthcare service standards.

Experience with contact center and clinical systems (call recording, QA tools, dashboards, EHR/EMR platforms).

Preferred

Experience in high-volume healthcare, virtual care, urgent care, or provider services.

Experience supervising or managing contractor or contingent workforces.

Familiarity with workforce management concepts (coverage, adherence, occupancy).

Experience with quality monitoring programs and calibration.

Technical Requirements:

Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.

Headphones: Wired headphones required for optimal audio quality.

Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router

Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).

Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn't you'll need to get one.

Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.

Why CareTalk Health

CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce.

CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: https://caretalkhealth.com/california-privacy-notice.

Quick Apply

Refine Your Search

program operations supervisor jobs

Healthcare Call Center Supervisor (Remote)

Supervisor, Learning and Adoption

Retail Professionals

Harvest Superintendent

Payroll Supervisor

Flexographic Printing Press Operator

Machine Shop Supervisor

Manual Machinist

Adult Services Librarian

Supervisor - Pipeline Ops

Operations Manager

Production Supervisor

Catering Cafe Servers

Track Supervisor

Program Supervisor

Salesforce Administrator

Operations Manager

QHSE Supervisor

Production Supervisor

Bilingual Teller - Spanish Speaking

I want to receive the latest job alert for program operations supervisor

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected