Top 17196 Program qa manager Jobs

QA/QC Manager - Human Services Program - Baton Rouge, LA Remote
The Workforce Group —Baton Rouge, LA
- $30 - $33 an hour
- Remote
- Spanish
- Pass drug screening
- English
Quick Apply
Flight Paramedic
EmergentAir —Alpine, TX
- $25.00 - $29.17 an hour
- Multiple hires
- CPR Certification
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- Hospital
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Pharmacist
KabaFusion —Syracuse, NY
- $60 - $70 an hour
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- Microsoft Outlook
- Computer literacy
- Bachelor of Science
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FSQA Manager
Alphia —Baxter Springs, KS
- $78,000 - $85,000 a year
- Full-time
- Inventory management
- 5 years
- Bachelor of Science
- Health savings account
- Health insurance
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Full-time Pharmacy Manager
Grade A ShopRite —Norwalk, CT
- $78 - $80 an hour
- Overtime
- Background check
- 18 years or older
- Management
- Health insurance
- Dental insurance
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Game Product Manager (Chinese Mandarin Speaker)
Bitus Labs —Irvine, CA
- From $100,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
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Maintenance Manager
Cogentrix Energy Power Management, LLC —Bridgeport, CT
- $150,000 - $170,000 a year
- Full-time
- Background check
- Microsoft Excel
- Heavy lifting
- Health savings account
- Health insurance
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Quality Assurance Manager
Olympus Arms, Inc —Helena, MT
- $25 - $30 an hour
- Full-time
- Background check
- Management
- ERP systems
- Paid holidays
- Health insurance
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1d
Histology Manager
Medipath, LLC —Miramar, FL
- From $120,000 a year
- Full-time
- Spanish
- Word processing
- English
- Health savings account
- Relocation assistance
Quick Apply
Physical Therapist
Transitions At Home for Western Wisconsin —Portage, WI
- $60 - $65 an hour
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Disability insurance
- Dental insurance
Quick Apply
7d
Midlevel Civil Engineer
WGM Group Inc —Missoula, MT
- $78,000 - $100,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Profit sharing
- Paid holidays
Logistics Grounds
Smart Sand Inc —Taylor, WI
- $24 an hour
- 12 hour shift
- High school diploma or GED
- Computer skills
- In-person
- Health savings account
- AD&D insurance
Quick Apply
Assitant General Manager
Hilton Garden Inn Hotel —Medford, OR
- $48,000 - $52,000 a year
- Overtime
- CPR Certification
- Sales
- Marketing
- Paid training
- Health insurance
Quick Apply
Enrollment Nurse (Cantonese/Mandarin Speaking)
HAMASPIK CHOICE INC —Spring Valley, NY
- $90,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
Quick Apply
Lab Manager Histology /Histotechnologist
Confidential —Huntsville, AL
- $65,000 - $70,000 a year
- Full-time
- Anatomy knowledge
- Data analysis skills
- Organizational skills
- Relocation assistance
- Health insurance
Quick Apply
Radiologic Technologist - $7,500 Sign On Bonus
Hartford Healthcare - GoHealth Urgent Care, LLC —Killingly, CT
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Quality Manager - Renewable Energy
ersg —Oregon
- $42 - $50 an hour
- Overtime
- Background check
- Engineering
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Radiologic Technologist
Hartford Health | GoHealth Urgent Care —Killingly, CT
- Part-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Referral program
Quick Apply
Project Manager (Electrical)
CR Meyer —Oshkosh, WI
- Full-time
- Microsoft Word
- Microsoft Excel
- Construction site
Quick Apply
Radiologic Technologist - $7,500 Sign On Bonus
Hartford Healthcare - GoHealth Urgent Care, LLC —Meriden, CT
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply

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QA/QC Manager - Human Services Program - Baton Rouge, LA Remote

The Workforce Group -
Baton Rouge, LA

Quick Apply

Job Details

$30 - $33 an hour

Qualifications

High school diploma or GED

Full Job Description

Summary: The Workforce Group, a LEMOINE company, is seeking an experienced QA/QC Manager to support a federal human services program serving vulnerable populations, including youth, young adults, and families. The QA/QC Manager is responsible for developing, implementing, and maintaining quality control processes that support accurate case documentation, timely case progression, compliant reporting, corrective action tracking, and continuous improvement. This role reviews operational performance, conducts internal audits, monitors documentation quality, identifies trends or deficiencies, and works with program leadership to ensure work products meet program standards and client requirements. This position requires strong quality assurance experience, excellent documentation skills, attention to detail, data analysis capability, confidentiality, and the ability to work across field operations, case coordination, data, reporting, training, onboarding, and program leadership teams.

Location: Remote

Travel: Limited travel may be required for training, meetings, surge support, or operational coverage.

Duties and Responsibilities:

Develop, implement, and maintain the program’s internal quality control processes, review standards, audit tools, and documentation checklists.
Support implementation of the program quality control plan and related operating procedures.
Conduct quality reviews of case documentation, field visit records, research notes, contact notes, data entries, reports, and supporting documentation.
Review case records for accuracy, completeness, timeliness, consistency, and required documentation.
Identify documentation gaps, late actions, inconsistent information, incomplete case files, duplicate entries, and quality trends.
Monitor program performance metrics related to case timeliness, case accuracy, documentation quality, staff readiness, deliverables, incident escalation, and background/onboarding package completion.
Conduct routine internal audits and targeted reviews based on risk, volume, deadlines, case status, or leadership direction.
Document audit findings, quality trends, causes, corrective actions, and follow-up results.
Develop and maintain corrective action trackers and ensure assigned corrective actions are completed.
Coordinate with field operations, case research, case coordination, data/reporting, training, onboarding, and program leadership teams to resolve quality issues.
Support readiness reviews for case files before final submission, closure, reporting, or invoice support.
Review incident and escalation documentation for completeness, timeliness, and required follow-up.
Support training and coaching by identifying recurring documentation or performance issues.
Prepare quality reports, dashboards, summaries, trend analyses, and briefing materials for program leadership.
Maintain organized quality records, audit files, review logs, corrective action documentation, and quality-control evidence.
Ensure sensitive participant, program, and Government-related information is protected and handled appropriately.
Participate in operational briefings, quality meetings, staff meetings, training sessions, and continuous-improvement activities.
Perform additional duties as assigned.

Qualifications, Knowledge, Skills, and Abilities: High school diploma or equivalent required. Associate or bachelor’s degree in human services, social work, criminal justice, psychology, sociology, public administration, business administration, emergency management, quality management, data management, or a related field. Minimum of three years (3) of experience in quality assurance, quality control, compliance, auditing, case review, documentation review, human services operations, federal program support, field operations support, or related work preferred.

Experience reviewing case files, reports, documentation, data entries, or operational records for accuracy and completeness.
Strong attention to detail and ability to identify documentation gaps, inconsistencies, trends, and quality risks.
Ability to develop and maintain checklists, trackers, audit logs, corrective action plans, and quality reports.
Strong written and verbal communication skills.
Ability to prepare clear, accurate, objective, and timely quality documentation.
Ability to work independently and exercise sound judgment in a fast-paced, deadline-driven environment.
Ability to maintain confidentiality, professional boundaries, and ethical standards at all times.
Proficiency with Microsoft Office, Excel, Word, PowerPoint, Teams, email, shared trackers, databases, and electronic documentation systems.
Ability to learn and use approved case management, reporting, dashboard, or quality review tools.
Ability to complete required federal, client, and company training before beginning work.
Ability to complete required pre-employment screening and federal background/suitability processing.
Experience supporting federal, state, or local government programs.
Experience supporting human services, vulnerable populations, youth, young adults, families, immigrant communities, emergency response, disaster recovery, or field-based operations.
Experience with quality assurance plans, corrective action plans, root cause analysis, performance metrics, dashboards, audit sampling, or internal compliance reviews.
Experience reviewing records for timeliness, accuracy, completeness, and documentation sufficiency.
Experience working with geographically dispersed teams or field-based operations.
Strong Excel skills, including sorting, filtering, pivot tables, tracking logs, and quality dashboards.
Bilingual English/Spanish preferred.
Must be authorized to work in the United States.

Work Environment and Schedule: This position is primarily remote/or operations hub-based and requires regular use of computers, secure systems, phones, email, spreadsheets, and electronic documentation tools. The role supports deadline-driven operations and requires accuracy, confidentiality, responsiveness, and consistent communication with multiple teams. The schedule may vary based on operational needs, case volume, quality review requirements, reporting deadlines, and surge activity. Evening, weekends, holiday, extended-hour, or surge support may be required. Limited travel may be required for training, audits, meetings, or operational coverage.

Federal Contract Requirements: Employment is contingent upon successful completion of all pre-employment screening requirements, including background checks, drug screening, motor vehicle records review, reference checks and other job-related screening requirements. Employment is also contingent upon successful completion of required federal background/suitability review, favorable credit check, security processing, and program-specific onboarding before beginning work.

Employees assigned to this program must complete required training, protect sensitive information, comply with standards of conduct, maintain professional boundaries, and follow all reporting, confidentiality, privacy, and information security requirements. Employees may be required to sign confidentiality, non-disclosure, conflict-of-interest, and standards-of-conduct acknowledgments.

ABOUT US

The Workforce Group, a LEMOINE company, is a Great Place to Work® Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

Bachelors Degree

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Refine Your Search

program qa manager jobs

QA/QC Manager - Human Services Program - Baton Rouge, LA Remote

Flight Paramedic

Pharmacist

FSQA Manager

Full-time Pharmacy Manager

Game Product Manager (Chinese Mandarin Speaker)

Maintenance Manager

Quality Assurance Manager

Histology Manager

Physical Therapist

Midlevel Civil Engineer

Logistics Grounds

Assitant General Manager

Enrollment Nurse (Cantonese/Mandarin Speaking)

Lab Manager Histology /Histotechnologist

Radiologic Technologist - $7,500 Sign On Bonus

Quality Manager - Renewable Energy

Radiologic Technologist

Project Manager (Electrical)

Radiologic Technologist - $7,500 Sign On Bonus

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