Top 447640 Program quality manager Jobs

Program Manager
Future Tech Enterprise, Inc. —Remote
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Quality Operations Program Manager - Document Control
Veeva Systems —Remote
- $100,000 - $150,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Health insurance
8d
MH Quality/Clinical Informatics Program Manager
Memorial Community Health Inc. —Aurora, NE
- Full-time
- Computer science
- Nursing
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Cyber Acquisition Program Manager
Astrion —El Segundo, CA
- From $150,000 a year
- Full-time
- Engineering
- 8 years
- Analysis skills
Safety Assistant - Second Shift
Michael Foods Inc. —Lenox, IA
- Overtime
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Infection Preventionist (RN)
All Med Search —Savannah, TN
- $32.41 - $44.00 an hour
- Full-time
- Acute care
- Nursing
- RN License
- Relocation assistance
- Paid time off
Quick Apply
AVP-Deputy AML Manager
International Bank of Chicago —Bellwood, IL
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Plant Manager
Osda —Milford, CT
- Full-time
- Background check
- Engineering
- English
- Health savings account
- Health insurance
Quick Apply
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Quality Manager - Renewable Energy
ersg —Oregon
- $42 - $50 an hour
- Overtime
- Background check
- Engineering
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Mine Engineer - USA
Magris Talc —Cameron, MT
- $85,000 - $95,000 a year
- Full-time
- Inventory management
- Mid-level
- Analysis skills
Quick Apply
Senior Paper Engineering Lead/Manager
Atlas Roofing Corporation —Meridian, MS
- $80,000 - $150,000 a year
- Full-time
- Analysis skills
- Programmable logic controllers
- Math
- AD&D insurance
- Disability insurance
Quick Apply
CDI Specialist
Immanuel —Omaha, NE
- 8 hour shift
- Background check
- Nursing
- Bachelor of Science
- Wellness program
- Health savings account
Quality Manager
TRS Technologies, Inc. —State College, PA
- $63,000 - $93,000 a year
- Full-time
- Management
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Quality Improvement & Data Analytics Manager
Family Health Matters —Anaheim, CA
- $72,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Cost Estimator - Senior
Fiber Materials —Biddeford, ME
- Microsoft Outlook
- Office
- Finance
- Paid holidays
- Health insurance
Production Manager Data Center Infrastructure
Sanmina Corporation —Fremont, CA
- $120,000 - $160,000 a year
- 7 years
- Master's degree
- Supervising experience
- Paid holidays
- Disability insurance
Project Manager (Electrical)
CR Meyer —Oshkosh, WI
- Full-time
- Microsoft Word
- Microsoft Excel
- Construction site
Quick Apply
Data & IT Manager
Albany Damien Center —Albany, NY
- $70,000 - $75,000 a year
- Email
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
Mechanical Manager
Herzog —Miami, FL
- On call
- Background check
- Ability to walk for extended periods
- DOT physical examination
- Health insurance
- Dental insurance

I want to receive the latest job alert for program quality manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program quality manager jobs near

Program Manager

Future Tech Enterprise, Inc. -
Remote

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

VLOOKUP function
Data model design
Customer communication
Customer returns handling
Data modeling projects
IT asset management
Team leadership
Metrics Reporting
Reporting and dashboarding tools
Bachelor's degree
Technology management experience
ServiceNow
Project stakeholder communication
Excel data analysis
Stakeholder management

Full Job Description

Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking a Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives.

The ideal candidate combines strategic leadership with hands-on operational oversight—balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules.

We are looking for someone who will:

Take ownership of program success
Deep-dive into Excel data models and performance metrics
Drive process improvement and service alignment

This position will be based out of our corporate headquarters, in Fort Lauderdale, FL. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Company match and PTO. (Remote candidates outside of the Fort Lauderdale area will be considered.)

This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.

Key Responsibilities
IT Service Delivery & Operations

Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives.
Ensure compliance with customer business rules, SLAs, and audit requirements.
Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency.
Ensuring accurate order processing, ticket reconciliation, and reporting.
Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates.
Implement IT service management best practices to drive operational efficiency.
Monitor service performance metrics and drive continuous improvement efforts.

Data, Reporting & Continuous Improvement

Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules.
Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy.
Produce customer-facing reports, including PMRs, QBRs, and executive summaries.
Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible.
Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities.

Stakeholder & Customer Engagement

Serve as the primary liaison between Future Tech, customers, depots, and third-party partners.
Provide timely communication on ticket status, order fulfillment, and returns management.
Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs.
Act as an escalation point for ServiceNow or ERP workflow issues that impact execution.

Team Leadership & Development

Lead and mentor queue managers, order processors, depot managers, and technical specialists.
Ensure teams are trained on both customer-specific business rules and industry best practices.
Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement.

Service Management & Compliance

Implement ITIL-based frameworks for incident, problem, and change management.
Ensure IT service operations comply with organizational policies, security standards, and customer regulations.
Oversee break/fix, warranty management, and asset lifecycle processes.
Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting.

Innovation & Optimization

Continuously assess service performance, implementing technology and process improvements.
Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery.

Qualifications & Requirements

Experience

5+ years of experience in IT service delivery, program management, or PC lifecycle services, with a strong focus on global operations and customer engagement.
Proven ability to manage both high-level strategy and detailed operational execution.
Hands-on experience with ServiceNow workflows and ERP processes (or similar systems).
Strong background in reporting, data analysis, and executive-level communication.
This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.

Education & Certifications

Bachelor’s degree.
ITIL Foundation certification (preferred).
PMP certification is a plus.

Skills & Proficiencies

Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling).
Familiarity with asset lifecycle logistics.
Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight.
Analytical, detail-oriented, and able to thrive in high-pressure environments.
Customer-focused mindset with a commitment to continuous improvement.

About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.

Why Join Future Tech

Influence the future of a rapidly evolving enterprise technology leader.
Collaborate with industry giants and public sector innovators to co-create impactful solutions.
Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.

#LI-remote #FutureTechJobs #LI-SG1

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

X5cNkdxKoV

Quick Apply

Refine Your Search

program quality manager jobs

Program Manager

Quality Operations Program Manager - Document Control

MH Quality/Clinical Informatics Program Manager

Cyber Acquisition Program Manager

Safety Assistant - Second Shift

Infection Preventionist (RN)

AVP-Deputy AML Manager

Plant Manager

Program Manager

Quality Manager - Renewable Energy

Mine Engineer - USA

Senior Paper Engineering Lead/Manager

CDI Specialist

Quality Manager

Quality Improvement & Data Analytics Manager

Cost Estimator - Senior

Production Manager Data Center Infrastructure

Project Manager (Electrical)

Data & IT Manager

Mechanical Manager

I want to receive the latest job alert for program quality manager

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected