Top 5637 Program support rep Jobs

Customer Service Technical Support Rep Part Time (Remote)
Carrier Enterprise —Carrollton, TX
- Part-time
- Remote
- Mid-level
- Residential
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Customer Service Rep- Remote-West Coast-PST
Guest Supply —Nevada
- $15.29 - $22.88 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Customer Service Rep - Remote- East Coast
Guest Supply —Ohio
- $16.83 - $25.29 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Help Desk Support Rep, 1
YRCI —New Orleans, LA
- Full-time
- Writing skills
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
EVV & Assessment Services - Customer Support Rep
Wellcove —Remote
- Full-time
- Remote
- Background check
- Pass drug screening
- English
Quick Apply
7d
Outbound Call Center Rep
CVS Health —Mississippi
- $15.00 - $26.93 an hour
- Full-time
- Remote
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Employee stock purchase plan
Customer Service Escalation Phone Rep (Part Time)
U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- Computer literacy
- Data entry
- Typing
Contact Center Rep Associate
UCHealth —Aurora, CO
- $19.67 - $25.57 an hour
- Part-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Entry level
- 403(b) matching
- Health savings account
CUSTOMER SERVICE REP
THE EPOCH GROUP LC —Overland Park, KS
- Full-time
- Remote
- Basic math
- HIPAA
- English
In-Home Sales Professional
AMP Home Services —Louisville, KY
- $80,000 - $250,000 a year
- Urgently hiring
- Background check
- Customer service
- Mid-level
Quick Apply
Director, D2D Experience & Creative Strategy
Moxie Pest Control —Provo, UT
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Microsoft Excel
- Health savings account
- Disability insurance
Quick Apply
Special Education Teacher- Rockford
Parkland Preparatory Academy —Rockford, IL
- $62,000 - $90,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Rep
Southern Roofing and Renovations —Jackson, TN
- From $100,000 a year
- Extended hours
- Clean driving record
- Construction site
- Ability to walk for extended periods
- Health savings account
- Dental insurance
Quick Apply
Special Education Teacher- Rockford
Parkland Preparatory Academy —Belvidere, IL
- $62,000 - $90,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Technical Applications Engineer
KEES, Inc. —Elkhart Lake, WI
- Full-time
- Sales
- Engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Special Education Teacher- Bartlett Location
Parkland Preparatory Academy —Bartlett, IL
- From $56,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Sales Trainer, Enablement and Onboarding
Vertex Service Partners —Tacoma, WA
- $85,000 a year
- Full-time
- Mid-level
- Residential
- Project management
- AD&D insurance
- Health insurance
Quick Apply
Solar Sales rep
Brighthouse —Fresno, CA
- $40,000 - $250,000 a year
- Full-time
- Mid-level
- In-person
- Reliable transportation
- Paid training
- Mileage reimbursement
Quick Apply
Storm Restoration Sales Representative
JosephMill LLC —Corpus Christi, TX
- Up to $250,000 a year
- Weekends as needed
- Fair chance
- In-person
- Outdoor work
- Paid training
- Employee assistance program
Quick Apply
Outside Sales Representative - Compressor Repair & Supply
Samco Enterprises, Inc. —Odessa, TX
- From $75,000 a year
- Weekends as needed
- Background check
- Writing skills
- Mid-level
- Profit sharing
- Health savings account
Quick Apply

I want to receive the latest job alert for program support rep

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program support rep jobs near

Outside Sales Representative jobs in Jackson, TN

Special Education Teacher jobs in Belvidere, IL

Outbound Call Center Representative jobs in Mississippi

Sales Representative jobs in Fresno, CA

Sales Professional jobs in Louisville, KY

Customer Support Representative jobs in Remote

Special Education Teacher jobs in Rockford, IL

Customer Service Representative jobs in Ohio

Customer Service Representative jobs in Remote

Call Center Representative jobs in Aurora, CO

Outside Sales Representative jobs in Odessa, TX

Customer Service Representative jobs in Nevada

Customer Service Representative jobs in Overland Park, KS

Technical Support Representative jobs in Jacksonville, FL

Peer Support Specialist jobs in Washington State

It Technical Support jobs in Raleigh, NC

Technical Support Representative jobs in Remote

Call Center Representative jobs in Washington, DC

Technical Support Representative jobs in Fort Lauderdale, FL

Technical Support Representative jobs in Loveland, CO

Customer Service Technical Support Rep Part Time (Remote)

Carrier Enterprise -
Carrollton, TX

Quick Apply

Job Details

Part-time | Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Live chat
Email customer support
Technical support via phone
Phone communication
Technical support via email
Technical Proficiency

Full Job Description

Customer Service Technical Support Rep

Company Description:

Carrier Enterprise (CE) is a North American distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Company website

www.carrierenterprise.com

Position Summary

This role is a customer-focused HVAC Technical Support Rep that provides comprehensive remote, computer-based assistance to customers and field technicians. In this role, you will leverage your HVAC expertise to diagnose and troubleshoot complex issues, provide accurate warranty guidance, and deliver exceptional support via phone, email, chat, and online systems. You will manage support tickets and warranty claims while maintaining data integrity, resolve customer escalations professionally, and proactively communicate status updates and claim resolutions.

Key Responsibilities

Provide comprehensive technical support and troubleshooting for HVAC products via phone, email, chat, and online systems, acting as the primary customer liaison to deliver best-in-class service across all channels.
Manage support tickets, warranty claims, and customer interactions using computer-based systems while ensuring data integrity through systematic verification; utilize reports to guarantee timely customer credits and claim resolution.
Provide clear, accurate warranty guidance including coverage information, claim procedures, and product support.
Resolve customer escalations in a courteous and efficient manner while maintaining proactive communication regarding delays, status updates, and required actions via CRM/Salesforce and other tools.
Collaborate with team members to identify common issues, improve support documentation, and enhance overall processes and customer experience.
Participate in remote training sessions and stay current on product changes, system updates, and emerging technologies to maintain technical expertise.
Embrace and support automation tools such as AI and RPA to increase accuracy, improve efficiency, and reduce operational expenses.

Required Qualifications

Associate degree in HVAC, Heating and Cooling, or related technical field; OR high school diploma/GED with 4 years of experience in HVAC technical support or field service roles with demonstrated knowledge of HVAC systems, components, and troubleshooting procedures.
Proficiency with computer-based support systems and troubleshooting via digital channels.
Strong verbal and written communication skills with the ability to explain complex technical concepts clearly to diverse audiences.
Ability to work independently in a remote environment with excellent time management and organizational skills.
Professional demeanor with the ability to remain calm and courteous when handling customer escalations and difficult situations.
Proficiency with email, chat, phone, and online communication tools.

Preferred Qualifications

5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role.
Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools.

Benefits:

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Invitation to Apply:

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence

Requirements:

Preferred Qualifications

5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role.
Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools.

Quick Apply

Refine Your Search

program support rep jobs

Customer Service Technical Support Rep Part Time (Remote)

Customer Service Rep- Remote-West Coast-PST

Customer Service Rep - Remote- East Coast

Help Desk Support Rep, 1

EVV & Assessment Services - Customer Support Rep

Outbound Call Center Rep

Customer Service Escalation Phone Rep (Part Time)

Contact Center Rep Associate

CUSTOMER SERVICE REP

In-Home Sales Professional

Director, D2D Experience & Creative Strategy

Special Education Teacher- Rockford

Outside Sales Rep

Special Education Teacher- Rockford

Technical Applications Engineer

Special Education Teacher- Bartlett Location

Sales Trainer, Enablement and Onboarding

Solar Sales rep

Storm Restoration Sales Representative

Outside Sales Representative - Compressor Repair & Supply

I want to receive the latest job alert for program support rep

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected