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ITIL Automation / Orchestration Engineer

General Dynamics Information Technology -
Indiana

Apply Now

Job Details

$144,500 - $195,500 a year

Qualifications

Systems integration
Workflow management (operations management method)
Incident management software
IT monitoring tools
Bachelor's degree
Cloud-based systems
JavaScript
Continuous integration
Integration Platforms (Enterprise solutions)
DevOps automation
ITIL implementation
PowerShell

Full Job Description

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

GDIT is seeking an ITIL Automation / Orchestration Engineer to streamline and modernize service delivery across ITSM platforms. You will design automations, integrate systems, and build orchestration workflows that accelerate mission outcomes and reduce operational friction across Defense programs.

How You’ll Make an Impact

Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.).
Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines.
Develop reusable automations that reduce toil and improve service quality across the enterprise.
Collaborate with service owners to translate ITIL processes into actionable automated workflows.
Implement orchestration that connects infrastructure, applications, and support systems.
Contribute to broader modernization initiatives by standardizing automation best practices.

What You’ll Need to Succeed

Required

Strong experience with ITSM platforms (ServiceNow preferred).
Hands‑on experience building automations, REST integrations, and workflow orchestration.
Solid understanding of ITIL processes and service management fundamentals.
Strong scripting skills (Python, JavaScript, PowerShell).
Experience integrating cloud platforms, monitoring tools, and CI/CD systems.
Ability to work across teams to define automation needs and deliver practical solutions.

US Citizenship Required
Candidate must possess active SECRET clearance, and the ability to obtain TOP SECRET/SCI.

Bachelors and 8 years of progressive work experience.

Preferred

ITIL Foundation or higher certifications.
Experience with ServiceNow Flow Designer, IntegrationHub, or similar tools.
Experience with enterprise architecture, CMDB design, or process optimization.

Location & Travel

Remote

Travel Expected=25%

Work Requirements

Years of Experience

8 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

10-25%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

programmer jobs in jasper, in

ITIL Automation / Orchestration Engineer

Principal DevSecOps / Platform Engineer

WordPress Website Manager

Automation Service Engineer

Sr Risk Systems Developer

Sr. Full-Stack .NET Developer

Backend Java Engineer with QA - W2 Contract - USC only

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