About Nivoda
Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.
Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.
Our Mission
Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them.
We are bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition.
About the Role
We are seeking an experienced diamond professional to join our NYC Office. You will be responsible for quality controlling diamonds and gemstones as well as managing all incoming and outgoing shipments to and from the office.
The main goal is to ensure that diamonds come in and out of the NYC office in the shortest delay, while ensuring that all diamonds are up to quality standards.
What you'll do
- Quality control diamonds and gemstones
- Receive consolidated shipments via courier partners
- Mark orders as received in the Nivoda system.
- Repack and send orders along to the next destination while updating the Nivoda system.
- Hand-deliver diamonds to local customers when necessary
- Collect diamonds from local suppliers, perform quality check and package and ship to the next destination.
- Create shipments using the Nivoda platform and send labels to suppliers to ensure timely delivery.
- Liaise with suppliers for shipments and forward invoices to the finance department.
- Assist customer support with queries related to shipping, order updates and urgent delivery requests.
- Assist in the smooth overall operation of the office.
- Support in managing the administrative work related to the office.
- Follow up with courier partners.
- Process returned diamond from our customers.
- Assist and advise other team members and management on the continuous improvement of all the processes of the local office.
What you'll need
- At least 2+ years of hands on diamond/gemstone experience or GIA certification.
- Experience in stock control of high value products.
- Logistics experience or familiarity with different courier services and tracking systems is useful.
- High attention to detail.
- Honesty, professionalism, and integrity are essential.
- Alignment with the Nivoda company values and culture.
What we offer
- A vibrant company culture
- Medical (United Healthcare), Dental, & Vision (Guardian Life) benefit
- 401K benefit (Guideline Inc)
- Plenty of opportunities for growth and learning
- Generous holiday allowance
- Chance to join and contribute to a company during its exponential expansion phase
Equal Opportunity
Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts — don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.
This is a full time, permanent position that's 100% on-site in NYC, United States. Working hours: M-F, 9am - 6pm EDT.
Unfortunately, we are unable to offer sponsorship at this time.
Pay: $60,000.00 - $68,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
