POSITION: Medical Receptionist
DEPARTMENT: Outpatient Medical Office
LOCATION: Alhambra, CA
FLSA STATUS: Hourly
The Company
Integrative Sports and Spine is looking for a Medical Receptionist to join our team! We at ISS are a company created with one goal in mind: Improve More Lives. For our patients and for YOU. As a Medical Receptionist with ISS, you will play a very important role in improving patient quality of life.
Your Opportunity
We are in search of a talented, outstanding and dynamic Medical Receptionist to join our team in Alhambra.
We are looking for a full time Medical Receptionist who is a self starter and can, also, work collaboratively with our team. You will join our team of highly skilled board-certified pain Physicians in helping to improve the lives of each individual you meet through each interaction you have. Our company offers opportunities for growth.
Our Integrative Team works day in and day out with a passion to help others. We offer you a vibrant and energetic work environment where you can indulge in your passion for helping others without the normal stresses often found in the medical profession. We work closely together to ensure you are well taken care of and supported. We offer an in-depth on-boarding and training process to set you up for success.
Medical Receptionist Job Requirements:
The exclusive focus for this position is to ensure patients receive the most optimal care when they visit our clinic. The goal is to make sure the physician is able to conduct the patient visit without any delays in care and execute the treatment plan. This will involve preparing, gathering, distributing patient information throughout the course of their care under our organization.
What You’ll Do:
- Phone Calls
- Scheduling appointments
- Eligibility/insurance verification
- Monitoring/responding to faxes
- Uploading documents into EHR system
- Inventory management
- Provide front office support
- Greeting patients, checking patients in, checking patients out
- Collecting and scanning patient co-payments, insurance ID, government ID
- Assisting patients with new patient packets, arranging transportation, consent forms
What You’ll Need:
- Required minimum 1-2 year(s) of experience in a primary care office, specialty office, out/in-patient hospital
- Minimum High School Diploma or equivalent, Associates Degree (A.A) and/or graduate from an accredited Medical Assistant program preferred
- Language: Bilingual Chinese is required
- Candidate must be able to work in a fast paced environment
- Strong verbal and written skills; fluent in English
- Knowledge of medical terminology
- Strong clinical, computer, work ethics
- Ability to type 55+ WPM, Proficient in Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Email and Calendar software: Outlook, Gmail and an understanding of keyboard functions and shortcuts
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problem solving several concrete variables in standardized situations
Who You Are:
- Self motivated and passionate about our mission to improve more lives and driven to action to achieve that mission
- Excellent communicator with outstanding oral and written communication skills who can effectively and professionally communicate with physician offices, patients, co-workers, and vendors
- Team oriented with focus on achieving the company goal of increasing patients served and improving more lives
- Creative problem solver including finding new, innovative ways to generate patient satisfaction and increasing clinic efficiency
- Thorough understanding of EHR system, insurance plans, insurance portals, and email nurturing
- Conversant in medical, Medicare, PM&R and Pain Management practices and terminology.
- Understands, embraces and adheres to our Core Values
Physical Requirements and Work Environment
- This position is performed in a medical office setting and frequent standing, sitting typing is required
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing, cabinets nd fax machines
- Routine use of standard office equipment
- Must have the ability to push, pull, lift and or carry up to 50 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
What We Offer:
- Competitive salary, excellent benefits: 401K (100% match), Health, Vision, Dental
- Generous vacation time, sick time and holidays off
- A positive work-life balance
- No weekend shifts required
Our CORE VALUES are :
- Passion
- Optimism
- Integrity
- Innovation
- Trust
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pain Medicine
- Physical & Rehabilitation Medicine
Experience:
- Medical Receptionist: 1 year (Required)
Language:
- Chinese - Mandarin and/or Cantonese (Required)
Work Location: In person
