Top 5907 Recovery/resolution manager Jobs

Home Care Account Manager
Ceresti Health —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
Quick Apply
Manager, Nursing - Post Anesthesia Care Unit - Full Time
The Guthrie Clinic —Sayre, PA
- Full-time
- Nursing
- 5 years
- Master's degree
Quick Apply
Loan Repurchase Manager (Mortgage Company)
Village Capital & Investment —Henderson, NV
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Collections Manager-Healthcare
Revcare, Inc. —Fairlawn, OH
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Lien Reduction Negotiator
Heidari Law Group —Los Angeles, CA
- $19 - $20 an hour
- Email
- Spanish
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8d
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Lead HVAC Technician
Viejas Casino & Resort —Alpine, CA
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Claims Adjuster I
BENNETT MOTOR EXPRESS MANAGEMENT INC —McDonough, GA
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
14d
Personal Injury Client Advocate
Zayed Law Offices —Joliet, IL
- $45,000 - $60,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
General Manager - Hospitality and Retreat Operations
The Art of Living Retreat Center —Boone, NC
- Weekends as needed
- Mid-level
- Front desk
- In-person
- Health insurance
- Dental insurance
Quick Apply
Charge Nurse - Inpatient Unit - Calispel Location - Monday-Friday 7AM-3:30PM
Frontier Behavioral Health —Spokane, WA
- $46.00 - $56.05 an hour
- 8 hour shift
- Nursing
- Microsoft Outlook
- RN License
- Paid holidays
- Health insurance
Quick Apply
Senior Personal Injury Attorney – Massachusetts
Bush & Bush Law Group —Remote
- $120,000 - $150,000 a year
- Full-time
- Remote
- Writing skills
- Mentoring
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Guest Services Manager on Duty
Columbia Hospitality Management | (The Tiger Hotel/ Glenn’s Cafe/TWAIN/The Vault/Wilder) —Columbia, MO
- Weekends as needed
- Background check
- 18 years or older
- Basic math
- Dental insurance
- Vision insurance
Quick Apply
Contract Manager
Onsite Concrete Solutions, LLC —Kemah, TX
- From $95,000 a year
- Full-time
- 5 years
- Engineering
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Account Manager/Collections Team Lead
Pure Water Partners LLC —Sandpoint, ID
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid training
- Health savings account
Quick Apply
Philanthropy & Development Manager
Health Trust Inc —San Jose, CA
- $95,000 - $120,000 a year
- Full-time
- Background check
- Research
- Office
Quick Apply
Psychiatric ER Clinical Nurse Coordinator PRN
Mission Hospital —Asheville, NC
- PRN
- Psychiatry
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
General Superintendent
Ascent Construction Group —Miami, FL
- $160,000 - $210,000 a year
- Full-time
- Construction site
- Pass drug screening
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
7d
Director of Surgical Services
GRAHAM REGIONAL MEDICAL CENTER —Graham, TX
- Up to $160,000 a year
- Full-time
- Nursing
- Anatomy knowledge
- Management
- Relocation assistance
- Health insurance
Quick Apply
Construction Project Manager
Marathon Electrical Contractors, LLC —Birmingham, AL
- $70,000 - $95,000 an hour
- Overtime
- Construction site
- 5 years
- Office
- Dental insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for recovery/resolution manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

recovery/resolution manager jobs near

Electrical Project Manager jobs in Birmingham, AL

Clinical Nurse Coordinator jobs in Asheville, NC

Superintendent jobs in Miami, FL

Home Manager jobs in Remote

Program Manager jobs in Irving, TX

Senior Attorney jobs in Remote

Electrical jobs in Florida

Electrical Project Manager jobs in Cranberry Township, PA

Electrical Project Manager jobs in Long Island, NY

Electrical Engineer jobs in Rhode Island

Electrical Project Manager jobs in Albuquerque, NM

Electrical Project Manager jobs in New Jersey

Clinic Manager jobs in Minneapolis, MN

Director Education jobs in Remote

School Technology Director jobs in Georgia

Internal Audit Director jobs in Remote

Director Of Food Beverage jobs in Las Vegas, NV

Athletic Director jobs in Albuquerque, NM

Culinary Director jobs in Atlanta, GA

Director Of Facilities jobs in Philadelphia, PA

Home Care Account Manager

Ceresti Health
Remote

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Qualifications

Managing customer accounts
Performance dashboards
Customer relationship building
Operations coordination
Service scheduling
Metrics Reporting
Continuous improvement
Vendor relationship management
Healthcare data reporting

Full Job Description

About Ceresti Health

We empower family caregivers through our innovative Caregiver-Enabled Dementia Program, leveraging technology, AI, data, and personalized coaching to improve health outcomes, reduce hospitalizations, and generate significant cost savings for value-based healthcare organizations. Our fast-growing, collaborative environment values creativity, accountability, and impact—giving every team member the opportunity to contribute to meaningful change in the healthcare system.

With competitive compensation, a supportive culture, and a shared passion for making a difference, Ceresti offers a chance to do work that truly matters.

Ceresti Health is a tech-enabled dementia care provider pioneering a differentiated model of care to improve family caregiver outcomes and strengthen their ability to sustain high-quality care. As one of the organizations selected by CMS to participate in the GUIDE Model, we're at the forefront of transforming dementia care nationwide.

Position Overview

Ceresti Health is seeking an Home Care Account Manager to support the success, engagement, and operational performance of our home care partners delivering services under the CMS GUIDE Model. Reporting to the Home Care and Channel Partnerships Manager, this role plays a critical part in ensuring partners receive timely support, clear communication, and consistent execution aligned with Ceresti's caregiver-centric standards of care.

The Account Manager will contribute to partner onboarding, day-to-day relationship support, performance tracking, issue resolution, and coordination across internal teams. This role requires strong organizational skills, a service-oriented mindset, and the ability to manage multiple partner relationships while escalating risks and trends appropriately.

By supporting high-performing home care and partner relationships, this role directly enables caregiver satisfaction, operational excellence, CMS compliance, and the successful delivery of respite services into the home—advancing Ceresti's mission to improve the lives of individuals living with dementia and their caregivers.

Key Responsibilities

Partner Onboarding & Support

Support the onboarding of new home care agencies and other partners by assisting with workflow setup, documentation, and training coordination.
Reinforce partner understanding of Ceresti processes including referrals, documentation, scheduling and billing workflows, and communication pathways.
Provide day-to-day onboarding support and handoff coordination in partnership with the Home Care and Channel Partnerships Manager

Account & Relationship Support

Serve as a primary operational point of contact for assigned home care partners and designated partnerships.
Maintain regular communication with partners to support service delivery and referral execution.
Respond to partner questions and requests; triage and escalate issues as needed.
Support relationship-building efforts to strengthen engagement, responsiveness, and alignment with Ceresti expectations.

Operational Coordination & Issue Resolution

Assist with troubleshooting operational challenges such as scheduling delays, staffing gaps, missed visits, or documentation issues.
Coordinate with internal teams to ensure partner needs are addressed efficiently.
Help ensure seamless coordination between Ceresti and partners to support timely respite delivery.

Performance Tracking & Reporting

Monitor and track partner performance metrics including referral response times, in-home assessment and respite fulfillment, documentation accuracy, and caregiver feedback.
Prepare summaries and insights for regular partner check-ins and internal reviews.
Identify trends, risks, or recurring issues and escalate findings to the Home Care and Channel Partnerships Manager

Quality & Compliance Support

Support partner adherence to CMS GUIDE documentation and reporting requirements.
Assist with recovery of visit notes, service logs, and required submissions.
Participate in audit preparation, quality reviews, and operational risk mitigation efforts.

Partner & Data Management

Maintain accurate partner records including contacts, service areas, and quality.
Support in-home assessment and respite referral workflows and updates across systems.
Assist with contracting support and renewal preparation as directed.

Internal Collaboration & Program Growth

Provide feedback to Ceresti leadership on partner workflows, tools, and process improvements.
Collaborate with Care Team leadership to ensure caregivers receive consistent, high-quality respite support.
Contribute to cross-functional initiatives supporting GUIDE expansion and broader partnership growth.

Required Qualifications

Education & Experience

Bachelor's degree in a related field or equivalent experience.
2–4 years of experience in home care, healthcare operations, account management, or partner support roles.
Experience supporting external partners, vendors, or clients in an operational environment.
Familiarity with home care workflows including scheduling, staffing, and visit documentation.
Strong communication and relationship-management skills.
High attention to detail and strong organizational skills; ability to manage multiple accounts and priorities.
Comfort working with operational dashboards, KPIs, and performance reporting.
Professionalism, empathy, and alignment with Ceresti's caregiver-focused mission.

Core Competencies

Account & Partner Support: Provides responsive, reliable support to home care partners and other accounts. Builds trust through follow-through, professionalism, and clear communication.
Operational Execution: Executes repeatable workflows accurately and consistently. Supports process adherence and timely issue resolution.
Problem Solving: Identifies issues early, gathers necessary information, and escalates appropriately while supporting resolution.
Communication & Collaboration: Communicates clearly and empathetically with partners and internal teams; adapts communication style to audience and situation.
Caregiver-Centered Thinking: Keeps caregiver experience at the forefront when supporting partners and resolving issues.
Continuous Improvement Mindset: Contributes ideas and feedback to improve tools, workflows, and partner experience over time.

Preferred Qualifications

Experience with:
- CMS programs, particularly the GUIDE Model
- Healthcare vendor, partner, or account management
- Respite care or community-based services
Exposure to dementia care or family caregiver support.
Experience in a start-up or high-growth healthcare environment.

Why Ceresti?

Ceresti Health is redefining how caregivers of people living with dementia are supported—at scale. Our national, tech-enabled, caregiver-centric, and risk-bearing model delivers meaningful cost savings while dramatically improving caregiver and patient outcomes. Joining Ceresti means playing a direct role in expanding access to high-impact support for families who need it most.

Quick Apply

Refine Your Search

recovery/resolution manager jobs

Home Care Account Manager

Manager, Nursing - Post Anesthesia Care Unit - Full Time

Loan Repurchase Manager (Mortgage Company)

Collections Manager-Healthcare

Lien Reduction Negotiator

Program Manager

Lead HVAC Technician

Claims Adjuster I

Personal Injury Client Advocate

General Manager - Hospitality and Retreat Operations

Charge Nurse - Inpatient Unit - Calispel Location - Monday-Friday 7AM-3:30PM

Senior Personal Injury Attorney – Massachusetts

Guest Services Manager on Duty

Contract Manager

Account Manager/Collections Team Lead

Philanthropy & Development Manager

Psychiatric ER Clinical Nurse Coordinator PRN

General Superintendent

Director of Surgical Services

Construction Project Manager

I want to receive the latest job alert for recovery/resolution manager

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected