Top 15799 Recovery representative Jobs

Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
Quick Apply
Insurance Verification Representative - Remote (Tri-County Area)
University of Miami —Medley, FL
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Registered Nurse (RN) – Adult Medical Care – Days or Nights
University of Missouri Health Care —Columbia, MO
- $34.46 - $51.02 an hour
- 12 hour shift
- Nursing
- RN License
- Inpatient
- Paid holidays
- Loan repayment program
FT Licensed Mental Health Practitioner Chico, CA
Compassion Services —Chico, CA
- $56,230 - $81,780 a year
- Weekends as needed
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
Quick Apply
12d
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
Overnight Addiction Recovery Nurse
Recovery House, Inc. —Wallingford, VT
- $35 - $43 an hour
- Weekends as needed
- Background check
- Nursing
- Addiction Medicine
- Paid holidays
- Health insurance
Quick Apply
Certified Social Worker
Bad River Health & Wellness Center —Ashland, WI
- $30 - $35 an hour
- Full-time
- Background check
- LMFT
- Master of Social Work
- Health insurance
- 401(k)
Quick Apply
Network Administrator
Steele Memorial Medical Center —Salmon, ID
- Full-time
- Computer science
- Computer Science
- Hospital
6h
LPC/LCSW Manager
Care Plus NJ, Inc. —Fair Lawn, NJ
- $72,500 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- LPC
- AD&D insurance
- Paid holidays
Quick Apply
Clinic Director- Outpatient Behavioral health (LICSW, LMHC, PsyD)
Bridgewell —Danvers, MA
- $95,000 - $118,000 a year
- Weekends as needed
- CPR Certification
- Public speaking
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney
Zwicker & Associates, P.C. —Glendale, CA
- $120,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Detox Staff (LPN/RN)
SEE Purpose Addictions Treatment —Bloomfield, IN
- $25 - $33 an hour
- Part-time
- CPR Certification
- Nursing
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
12d
Ophthalmic Technician
SharpeVision —Bellevue, WA
- $20 - $22 an hour
- Full-time
- Inventory control
- Basic math
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
RN Supervisor
Center For Alcohol & Drug Treatment —Duluth, MN
- $83,200 - $93,600 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid training
- Continuing education credits
Quick Apply
4d
Travel ICU RN
Fusion Medical Staffing —Santa Fe, NM
- $2,041 - $2,171 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Travel ICU RN
Fusion Medical Staffing —Helena, MT
- $1,797 - $1,912 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Travel ICU RN
Fusion Medical Staffing —Worcester, MA
- $2,216 - $2,357 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Mental Health Professional - $5,000 New Hire Bonus!
Lifeline Connections —Bellingham, WA
- $29.94 - $46.28 an hour
- Weekends as needed
- CPR Certification
- BLS Certification
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Trial Attorney - Personal Injury Litigation
Montgomery|Steele —Upland, CA
- $200,000 - $275,000 a year
- Full-time
- 5 years
- Writing skills
- Analysis skills
- Paid holidays
- 401(k)
Quick Apply
5d
Clinical Supervisor for Addiction Rehabilitation
Care Plus NJ, Inc. —Paramus, NJ
- $70,000 - $72,500 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- AD&D insurance
- Paid holidays
Quick Apply

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Patient Service Representative - Patient Experience

Midi Health -
Remote

Quick Apply

Job Details

$60,000 a year

Benefits

Dental insurance
Paid time off

Qualifications

Google Workspace
Patient question and concern management
Writing skills
Patient complaint handling
Medical records
Zendesk
Customer support ticket management
Productivity software
Managing patient records
Escalation handling
Ticketing system technical support

Full Job Description

Patient Service Representative - Patient Experience:

As a Patient Service Representative, you will serve as a vital bridge between patients, clinicians, and internal teams. You will manage high-touch interactions across multiple channels, resolve escalated patient concerns, and ensure a seamless experience from scheduling to billing. This is not a traditional front-desk role, you will be working in a fast-paced, digital-first environment, requiring agility, empathy, and technical fluency.

PSRs demonstrate sound judgment, empathy, and professionalism when addressing patient feedback, complaints, or grievances. They serve as a resource for patients, collaborate across departments, and contribute to continuous improvement within the patient journey.

This position is ideal for someone who thrives in a dynamic, startup setting, has strong experience with tools like Zendesk, and is deeply passionate about improving the patient experience in modern healthcare.

This job is "HOT":

Make a real impact on women's health – Help patients navigate their healthcare journey with care and clarity.
Work from anywhere – Enjoy full remote flexibility while being part of a mission-driven, collaborative team.
Shape the future of a growing startup – Contribute to processes, tools, and workflows as Midi Health expands and innovates in women's care.

Business impact:

Serve as the first point of contact for patients, primarily via phone, with empathy, discretion, and follow-through, providing exceptional patient care
Manage a high volume of inbound and outbound calls related to patient support, service recovery, scheduling, and care coordination
Respond to patients who may be escalated, frustrated, or confused, and work to resolve their concerns with compassion and professionalism
Navigate patient concerns using appropriate service recovery protocols and escalate when necessary
Document patient interactions accurately and thoroughly in Zendesk and the Electronic Health Record (EHR) system
Act as a patient advocate and liaison across departments to facilitate timely and effective solutions
Proactively identify areas for patient experience improvement and share feedback with leadership
Uphold patient confidentiality across all communications, systems, and platforms
Embody core values of compassion, accountability, respect, integrity, and trust

What you will need to succeed:

5+ years of experience in a high-touch, patient-facing role
2+ years of experience using Zendesk (or comparable ticketing software)
2+ years of experience using Athena (or comparable EHR system)
2+ years of experience using Google Workspace (required)
Proven ability to communicate clearly and professionally, both verbally and in writing
Experience handling escalated patient concerns or grievances with discretion and empathy
Strong critical thinking, judgment, and decision-making skills
Must have a quiet, distraction-free home workspace and reliable high-speed internet
Bilingual (Spanish or other language) a plus

What we offer: ✨

Compensation: $60,000 annual salary, exempt, based on experience, location and other variables
Opportunity to join a fast-growing, mission-driven healthcare startup
Health, dental, and paid time off benefits
100% remote work environment

The interview process will include:

Recruiter Interview (30 min)

Hiring Manager Interview (30 min)

Final Interview (30 min)

At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at [email protected].

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant's salary history.

Please find our CCPA Privacy Notice for California Candidates here.

Quick Apply

Refine Your Search

recovery representative jobs

Patient Service Representative - Patient Experience

Insurance Verification Representative - Remote (Tri-County Area)

Registered Nurse (RN) – Adult Medical Care – Days or Nights

FT Licensed Mental Health Practitioner Chico, CA

Lead Clinical Supervisor - Night Shift, CDF

Overnight Addiction Recovery Nurse

Certified Social Worker

Network Administrator

LPC/LCSW Manager

Clinic Director- Outpatient Behavioral health (LICSW, LMHC, PsyD)

Associate Attorney

Detox Staff (LPN/RN)

Ophthalmic Technician

RN Supervisor

Travel ICU RN

Travel ICU RN

Travel ICU RN

Mental Health Professional - $5,000 New Hire Bonus!

Trial Attorney - Personal Injury Litigation

Clinical Supervisor for Addiction Rehabilitation

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