Top 489 Retail Jobs in Rochester, MN

Customer Service Representative
Data-Smart Computers, Inc. —Rochester, MN
- $35,000 - $45,000 a year
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
PT Jewelry Merchandiser - Rochester
beeline Group —Rochester, MN
- From $18.25 an hour
- Part-time
- 18 years or older
- Computer literacy
- Merchandising
- Employee discount
- Flexible schedule
Quick Apply
14d
Full-Time Store Manager Trainee
Aldi —Rochester, MN
- From $31.75 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
Retail Merchandiser
SAS Retail Services —Rochester, MN
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
Customer Service Specialist
Sherwin-Williams —Rochester, MN
- $18.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
13d
Retail Associates
Hobby Lobby —Rochester, MN
- $16 - $17 an hour
- Weekends as needed
- Entry level
SEASONAL DRY GOODS SALES SUPPORT
Dry Goods —Rochester, MN
- $12 - $15 an hour
- Seasonal
- Entry level
- Store discount
Quick Apply
Cashier- Part Time
Fresh Thyme Market —Rochester, MN
- $15.00 - $16.50 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- Store discount
- Paid parental leave
8d
Aisles Online Shopper
Hy-Vee Inc —Rochester, MN
- $13.50 - $16.80 an hour
- Part-time
- Pass drug screening
- Forklift
- High school diploma or GED
6d
Sales Associate
Boot Barn —Rochester, MN
- $12.25 - $14.25 an hour
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
Retail Clothing Sales
Scheels —Rochester, MN
- From $17.50 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Task Associate
Ulta Beauty, Inc. —Rochester, MN
- $15 - $20 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
Teammate (Retail Associate)
Rally House —Rochester, MN
- $14.00 - $15.60 an hour
- Part-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- 16+ years old
Quick Apply
7d
Sales Associate
Five Below Inc —Rochester, MN
- From $12 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
Sales Associate - Apache Mall
Aeropostale —Rochester, MN
- $13.00 - $16.25 an hour
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- POS
- Paid holidays
- Health insurance
Cashier (Good4u Customer Care)
Natural Grocers —Rochester, MN
- From $16 an hour
- Full-time
- Data entry
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Cashier
JCPenney —Rochester, MN
- $14.50 - $18.50 an hour
- Merchandising
- In-person
- Entry level
- Paid holidays
- Health insurance
Beauty Advisor
Ulta Beauty, Inc. —Rochester, MN
- $15 - $20 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
Seasonal Sales Associate - Apache Mall
Aeropostale —Rochester, MN
- $13.00 - $16.25 an hour
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- POS
- Paid holidays
- Health insurance
Retail Bakery
Kwik Trip —Rochester, MN
- $16.00 - $21.70 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- Bakery
- Health insurance
- 401(k)
Quick Apply

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retail jobs near Rochester, MN

Customer Service Representative

Data-Smart Computers, Inc.
Rochester, MN

Quick Apply

Job Details

Full-time
$35,000 - $45,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Writing skills
Administrative experience
High school diploma or GED
Attention to detail
Problem-solving
Conflict management
Productivity software
Technical Proficiency

Full Job Description

Job Summary

We are seeking a reliable and customer-focused IT Customer Service Representative / Dispatcher to serve as the first point of contact for our clients. This role is responsible for answering incoming calls, creating and managing service tickets, coordinating technician schedules, and providing administrative support to ensure efficient service delivery. The ideal candidate is organized, detail-oriented, and enjoys helping customers while working in a fast-paced technology environment.

Key Responsibilties

Customer Service & Dispatching

Answer incoming phone calls, emails, and service requests from clients.
Create, update, and prioritize service tickets in the company's ticketing system.
Gather and document detailed information regarding technical issues and service requests.
Dispatch and coordinate technicians based on priority, availability, and customer needs.
Monitor ticket status and ensure timely follow-up with customers and technical staff.
Provide exceptional customer service and maintain professional communication at all times.

Administrative & Back Office Support

Perform light administrative and back-office duties as assigned.
Maintain accurate customer records and service documentation.
Assist with filing, data entry, and updating internal systems.
Prepare reports and support operational workflows as needed.

Procurement & Quoting

Assist with ordering and tracking technology equipment, software, and supplies.
Coordinate with vendors regarding pricing, availability, and order status.
Generate customer quotes and proposals for products and services.
Ensure quote accuracy and maintain procurement records.

Job Qualifications

High school diploma or equivalent required; associates degree preferred.

Proven customer service experience, preferably in a call center or retail

environment.

Strong communication skills, both verbal and written.
Excellent problem-solving and conflict-resolution abilities.
Problem-solving abilities with a keen attention to detail.
Team player with the ability to collaborate effectively with colleagues.
Previous customer service, dispatching, administrative, or help desk experience preferred.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Proficiency with Microsoft Office and common business software.
Ability to learn ticketing, CRM, and dispatching systems quickly.
Strong attention to detail and problem-solving skills.
Experience in an IT, MSP (Managed Service Provider), or technology environment is a plus.

Skills:

Exceptional customer service skills with a strong focus on customer satisfaction.
Ability to multi-task and handle high-pressure situations.
Attention to detail and accuracy.
Excellent communication and interpersonal abilities.
Strong problem-solving skills and the ability to resolve customer issues.
Proficiency in using relevant computer systems and software

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

retail jobs in Rochester, MN

Customer Service Representative

PT Jewelry Merchandiser - Rochester

Full-Time Store Manager Trainee

Retail Merchandiser

Customer Service Specialist

Retail Associates

SEASONAL DRY GOODS SALES SUPPORT

Cashier- Part Time

Aisles Online Shopper

Sales Associate

Retail Clothing Sales

Task Associate

Teammate (Retail Associate)

Sales Associate

Sales Associate - Apache Mall

Cashier (Good4u Customer Care)

Cashier

Beauty Advisor

Seasonal Sales Associate - Apache Mall

Retail Bakery

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