Top 954 Rf technical support representative Jobs

Technical Support Representative
Etheric Networks —San Mateo, CA
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Journeyman Electrician
InfraServices —Neenah, WI
- $40 - $50 an hour
- Weekends as needed
- Construction site
- Ability to walk for extended periods
- Mid-level
- Wellness program
- Paid parental leave
Quick Apply
Civil Foreman
InfraServices —Ashburn, VA
- $22 - $32 an hour
- Full-time
- CPR Certification
- Construction site
- Basic math
- Wellness program
- Paid parental leave
Quick Apply
Tower Foreman
InfraServices —Fargo, ND
- $32 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Civil Foreman
InfraServices —East Syracuse, NY
- $22 - $32 an hour
- Full-time
- CPR Certification
- Construction site
- Basic math
- Wellness program
- Paid parental leave
Quick Apply
Tower Technician III
InfraServices —Wanamingo, MN
- $28 - $35 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Civil Technician III
InfraServices —Staunton, VA
- $18 - $30 an hour
- Full-time
- CPR Certification
- Construction site
- 5 years
- Wellness program
- Paid parental leave
Quick Apply
Civil Technician III
InfraServices —East Syracuse, NY
- $18 - $30 an hour
- Full-time
- CPR Certification
- Construction site
- 5 years
- Wellness program
- Paid parental leave
Quick Apply
Tower Top Hand
Centerline Communications —Denver, CO
- Construction site
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Tower Technician III
InfraServices —Chelmsford, MA
- $25 - $35 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Journeyman Electrician
InfraServices —Wanamingo, MN
- $40 - $50 an hour
- Weekends as needed
- Construction site
- Ability to walk for extended periods
- Mid-level
- Wellness program
- Paid parental leave
Quick Apply
Tower Foreman
InfraServices —Wanamingo, MN
- $32 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
RF SIGINT Technical Analyst
Vantor Services Inc. —Reston, VA
- $145,200 a year
- Full-time
- Research
- Analysis skills
- Math
- 401(k) matching
- Pet insurance
Quick Apply
6d
Tower Foreman
InfraServices —Bismarck, ND
- $32 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Technician III
InfraServices —Bismarck, ND
- $27 - $32 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Technician II
InfraServices —Neenah, WI
- $22 - $28 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Technician II
InfraServices —Chelmsford, MA
- $22 - $28 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Foreman
InfraServices —Rapid City, SD
- $32 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Technician III
InfraServices —Fargo, ND
- $27 - $32 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Tower Technician II
InfraServices —Wanamingo, MN
- $22 - $28 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply

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Technical Support Representative

Etheric Networks -
San Mateo, CA

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Telecommunications network troubleshooting
Non-technical user support
Customer relationship building
Email customer support
Technical support via phone
Phone communication
Client inquiry handling
Employee relationship building
Post-sales issue resolution
RF communication systems
Customer engagement
Networking equipment (troubleshooting support)
IP networking
Technical support via email

Full Job Description

Full Time

San Mateo

Job Summary

Provide technical support and customer service for a local Internet Service Provider in the Bay Area. Effectively troubleshoot with customers via telephone and email correspondence of Wireless High-speed Internet connectivity, VoIP inquiries, and service issues. Ensures customer satisfaction by assisting and resolving in a variety of customer issues. This role is highly client-centric and requires an attitude of client advocacy.

Salary:

Job Requirements

Effectively troubleshoot Data and VoIP issues over the phone or email to effectively identify, resolve or dispatch customer service issues.
Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding.
Process trouble call, installation, service change, and disconnect work orders according to departmental policies and procedures.
Resolve problems on the first call, with a minimum of transfers, by consistently improving personal technical knowledge and understanding.
Participation in Client Support on-call rotation.
Other duties as assigned or required.

Job Qualifications

Bachelors Degree or equivalent.
Strong interpersonal skills with the ability to relate to customers, peers, and management.
Knowledge of RF troubleshooting and IP Networking.
Ability to learn and retain new information and concepts quickly.
Ability to diagnose and solve problems.
Ability to follow directions and follow through.
Strong technical understanding and ability to convey technical issues to a non-technical audience.
Proven good judgment and proactive decision-making skills.
Must be familiar with Internet and software applications.
Must be able to work any shift, day or night, including weekends.
Must have strong communication and documentation skills.
Background check required.

Benefits

Health Insurance
Comprehensive Medical, Dental, and Vision for Employees and Dependents.

Competitive Salary
We offer highly competitive salaries based on skill set and experience.

Work-Life Balance
Paid Time Off, 10 Company Holidays and Paid Sick Leave.

401 K Investment
401K savings and retirement plan.

Compensation: Salary is commensurate with experience, qualifications, and relevant skills. Etheric Networks offers competitive compensation packages that include base salary, performance-based incentives, and comprehensive benefits. Equal Opportunity Employer: Etheric Networks is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Commitment to Diversity: We actively encourage applications from qualified individuals of all backgrounds and are committed to providing reasonable accommodations to individuals with disabilities during the application and employment process. Background Check & Drug Testing: Employment is contingent upon successful completion of a background check and pre-employment drug screening, where permitted by law. Work Authorization: All employees must be authorized to work in the United States. Etheric Networks participates in E-Verify. At-Will Employment: Employment with Etheric Networks is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law. Accommodation Requests: If you require reasonable accommodation during the application process due to a disability, please contact our Human Resources department at [email protected].

Apply Now

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rf technical support representative jobs

Technical Support Representative

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Competitive Salary

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401 K Investment

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