Top 105 Rooms controller Jobs

Rooms Controller
Marriott International, Inc —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Cash register
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NGL Energy Partners LP —Denver, CO
- $32 - $40 an hour
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- Mid-level
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- Disability insurance
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Hersha Hospitality Management, LP —Miami, FL
- Weekends as needed
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- High school diploma or GED
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AC Miami Wynwood —Miami, FL
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PGA National Resort (Salamander Collection) —Palm Beach Gardens, FL
- Full-time
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- Resort
Quick Apply
Rooms Controller
JW Marriott Savannah —Savannah, GA
- Full-time
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- Computer literacy
- Mid-level
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The Watergate Hotel —Washington, DC
- $25 an hour
- Full-time
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- Hotel
- Analysis skills
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Rooms Controller
Mashantucket Pequot Gaming Enterprise —Ledyard, CT
- Inventory control
- Hotel
- High school diploma or GED
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Rooms Controller
The Westin at Frenchman's Reef —St Thomas, VI
- Weekends as needed
- Background check
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Rooms Controller - Conrad Indianapolis
Hilton —Indianapolis, IN
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Rooms Controller
Westin Atlanta Gwinnett —Duluth, GA
- Weekends as needed
- Sales
- Hotel
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Rooms Controller
Palm Beach Marriott Singer Island Beach Resort & Spa —Palm Beach, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
7d
Rooms Controller
Hilton Grand Vacations —Winter Garden, FL
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Employee stock purchase plan
- Health insurance
Rooms Controller (Full time)
Margaritaville Hollywood Beach —Hollywood, FL
- Weekends as needed
- Background check
- Inventory management
- Pass drug screening
- Health insurance
- Dental insurance
Rooms Controller
Loews Arlington Hotel —Arlington, TX
- Weekends as needed
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
13d
Rooms Controller- Club Wyndham Ocean Blvd Resort
Travel + Leisure Co. —Myrtle Beach, SC
- Email
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- English
- Wellness program
- Paid holidays
Quick Apply
Rooms Controller
Montage International —Healdsburg, CA
- $31.26 an hour
- Online Application
- Inventory management
- Computer literacy
- Writing skills
11d
Rooms Controller
Arlo DC —Washington, DC
- $26 an hour
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
14d
Hotel Rooms Controller
Hilton Cincinnati Netherland Plaza —Cincinnati, OH
- $20 - $24 an hour
- Mid-level
- Hotel
- 2 years
Quick Apply
Rooms Controller - FT
Palms Casino Resort —Las Vegas, NV
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED

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Rooms Controller

Marriott International, Inc -
Houston, TX

Apply Now

Job Details

Full-time

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26073104
Job CategoryRooms & Guest Services Operations
Location6580 Fannin St, Houston, Texas, United States, 77030
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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