Top 15058 Scrum Jobs | SimplyHired

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IT Scrum Master

FAIT Distribution -
Burlington, WI

Quick Apply

Job Details

Full-time

Qualifications

Computer Science
Coaching
Supply chain
Logistics
Bachelor's degree
Product backlog management
Conflict management
Collaborative technology platforms
Meeting facilitation
Manufacturing
Video conferencing systems operation
Agile planning
Stakeholder management

Full Job Description

FAIT DISTRIBUTION SUMMARY

Fait Distribution is a family-owned and operated wholesale contact lens distributor and buying group. We pride ourselves in projecting a professional image to our customers that is both confident and enthusiastic. Our commitment to exceeding customer expectations and creating long lasting relationships is driven by our dedicated Associates. Being part of a family-owned company like Fait Distribution is something special. We’re a close-knit company where Associates are valued and truly drive and make an impact on our success. There are always exciting and new opportunities for you to advance your career and grow within our company. At Fait Distribution you will find a supportive and fast-paced environment with a fun work culture. We trust you will find employment here challenging, yet highly rewarding.

QUALIFICATIONS/ABILITIES:

Bachelor’s degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
3–5 years of experience working as a Scrum Master in an Agile environment
Strong understanding of Scrum principles, roles, events, and artifacts
Proven experience coaching Agile teams and facilitating Scrum ceremonies
Experience supporting backlog refinement and delivery in a complex systems environment
Strong facilitation, communication, and conflict‑resolution skills
Competence in Agile lifecycle and backlog tools (Jira, Confluence) and Collaboration tools (Microsoft Teams, SharePoint)
Prefer experience in distribution, logistics, warehouse, supply chain, or manufacturing environments
Prefer experience supporting IT teams working on ERP, WMS, TMS, or integration‑heavy systems
Prefer Certified Scrum Master (CSM), Advanced CSM, PSM I/II, or equivalent certification or actively pursuing certification
Prefer Experience working with multiple Agile teams or shared services teams
Familiarity with Agile scaling concepts (e.g., cross‑team dependencies, shared backlogs)

RESPONSIBILITIES – HOW THIS POSITION SUPPORTS THE VISION include the following, but are not limited to:

Serve as Scrum Master for one or more Agile teams using Scrum (or Scrum-based) practices
Facilitate Agile ceremonies including Daily stand-ups, Sprint planning, Backlog refinement, Sprint reviews, Retrospectives
Coach teams on Agile principles, Scrum practices, and continuous improvement
Foster self-organizing, accountable, and collaborative teams
Identify, track, and help remove impediments that impact team delivery
Partner with IT leadership and stakeholders to address systemic or cross-team issues
Promote practices that improve flow, predictability, and delivery outcome
Help teams balance new development with remediation of existing backlog items
Partner with Product Owners and Business Analysts to ensure the backlog is well-prioritized, clearly defined and appropriately sized and refined
Support teams as they address a backlog of existing system requirements, documentation, and diagrams
Act as a bridge between delivery teams, business stakeholders, and IT leadership
Help stakeholders understand Agile delivery, expectations, and trade-offs
Promote transparency through visible Agile metrics (e.g., sprint goals, throughput, predictability)
Use data to support continuous improvement discussions, not as a performance management tool
Help teams and leaders focus on outcomes rather than output
Facilitate retrospectives and help teams identify actionable improvement items
Support adoption of Agile best practices, standards, and tooling
Mentor team members, Product Owners, and leaders on Agile mindset and practices

INDICATORS OF PERFORMANCE

Consistently demonstrates our Company Values; Relational, Reliable, Responsive, Flexible, and Sincere
Team demonstrates stable sprint execution with clear sprint goals, minimal mid-sprint disruption, and improving predictability over time
Impediments that materially impact delivery are identified early, actively driven to resolution, and appropriately escalated when outside the team’s control
Agile ceremonies are regarded as valuable, focused, and outcome-driven, not administrative or repetitive
Team shows continuous improvement over time, evidenced by actionable retrospectives and follow-through on improvement commitments
Product Owner and team demonstrate clear role clarity and healthy collaboration, with minimal confusion over ownership, priorities, or decision-making
Delivery risks, dependencies, and capacity concerns are made visible early and communicated clearly to leadership and stakeholders
Team engagement, trust, and accountability remain strong, even during periods of change, pressure, or competing priorities
Adheres to all Fait company policies, guidelines, and processes
Maintains a positive perception of partnership and support from team members, Product Owners, stakeholders, and leadership

Work Location: Hybrid remote in Burlington, WI 53105

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