Senior Project Manager (Salesforce / SaaS Implementation)
DETAILS
Location: Dallas, TX 75231 (hybrid onsite | onsite ranges from 0-3 days per week, depending on meetings and team presence, and often is decided with short notice)
Position Type: 12M Contract
Hourly / Salary: to $90W2+ (based on experience level)
JOB SUMMARY
Vaco is currently seeking a Senior Project Manager (Software Delivery) for a 12M+ Contract opportunity that is located in Dallas, TX 75231 (hybrid onsite | onsite ranges from 0-3 days per week, depending on meetings and team presence, and often is decided with short notice). The Senior Project Manager (Software Delivery) will own the end-to-end delivery of large-scale, complex IT and digital transformation initiatives with major enterprise impact. The Senior Project Manager (Software Delivery) will lead cross-functional teams (internal staff, contractors, and vendors), manage multi-million dollar budgets, develop detailed project plans, mitigate risks, drive change management and user adoption, and deliver executive-level communications and updates to senior leadership.
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Strategy / Planning / Governance
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Enterprise Program / Project Leadership – Owning End-to-End Delivery of Large-Scale Cross-Functional IT Initiatives with Significant Enterprise Impact
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Strategic Alignment / Portfolio Management – Aligning Funding / Resource Requirements / Project Objectives with Technology / Business Strategies in Partnership with Business Solutions Managers
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Project Scope / Stakeholder Management – Defining Project Scope / Goals / Deliverables in Collaboration with Senior Leadership / Key Stakeholders
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Project Planning / Execution Management – Developing Comprehensive Project Plans Across Multiple Workstreams / Vendors (Timelines / Milestones / Resource Allocation / Risk Mitigation)
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Project Governance / Documentation – Creating / Managing Key Project Artifacts (Project Charters / Requirements Documentation / Cutover Plans / Execution Plans)
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Vendor Management / Procurement Support – Partnering with Technology / Procurement Teams to Develop RFPs / Conduct Vendor Evaluations / Support Solution Selection Processes
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Execution / Delivery
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Project Delivery Excellence – Driving Successful Project Outcomes via Rigorous Milestone Tracking / Dependency Management / Proactive Risk Identification/Mitigation
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Cross-Functional Team Leadership – Leading Onsite Project Teams (Internal Resources / Contractors / Vendors) | Delivering High-Quality Results within Established Timelines
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Process Optimization / Digital Transformation – Identifying Opportunities for Process Improvement / Automation / AI Integration / Digital Acceleration Within Project Initiatives
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Project Monitoring / Adaptive Execution – Continuously Monitoring Project Progress | Adjusting Plans to Address Changing Requirements / Emerging Issues / Delivery Challenges
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Scope Change Management – Facilitating Project Scope Changes in Partnership with Business Technology Leadership / Business Stakeholders | Maintaining Alignment to Strategic Objectives
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Risk Resolution / Roadblock Removal – Providing Rapid Response to Project Issues via Escalation Management / Risk Mitigation / Priority Realignment
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Vendor Integration Management – Ensuring Vendor Deliverables Are Successfully Integrated Into Overall Project Objectives and Outcomes
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Quality Assurance / Validation – Overseeing Testing / Validation / Documentation Activities | Ensuring Deliverables Meet Functional / Business Requirements
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Digital Accessibility Compliance – Ensuring Project Deliverables Adhere to Established Digital Accessibility Standards / Compliance Requirements
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Communication / Influence
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Executive Stakeholder Management – Identifying / Establishing / Maintaining Strong Business Relationships with Executive Leaders / Stakeholders / Vendors / Project Sponsors
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Executive Communications / Reporting – Creating / Maintaining / Delivering Executive-Level Project Updates (Written / Verbal)
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Strategic Communications Leadership – Facilitating Executive Briefings / Board-Level Updates / Cross-Functional Alignment Sessions | Ensuring Organizational Transparency and Engagement
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Decision Support / Influence – Providing Recommendations | Influencing Decision-Making within Project Scope to Support Successful Business Outcomes
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Stakeholder Communication Management – Maintaining Effective Communication Across Project Teams / Business Stakeholders | Ensuring Alignment / Delivery Success
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Vendor / Partner Coordination – Primary Liaison Between Internal Project Teams (Employees / Consultants / Contractors) and External Vendors / Suppliers | Driving Collaboration and Project Execution
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Resource Management / Team Leadership
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Project Planning / Work Breakdown Management – Developing Detailed Project Plans / Work Breakdown Structures (WBS) / Comprehensive Project Timelines | Supporting Successful Execution
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Resource Planning / Forecasting – Forecasting Resource Requirements / Maintaining Accurate Resource Allocations within Enterprise Portfolio Management Tools
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Work Prioritization / Team Coordination – Establishing Work Priorities | Directing the Efforts of Employees / Consultants / Contractors | Achieving Approved Project Objectives
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Team Leadership / Mentorship – Mentoring Team Members while Promoting Accountability / Professional Growth / Continuous Improvement
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Collaboration / Team Development – Fostering Collaboration / Communication / Team Cohesion Across Matrixed / Distributed / Remote Project Environments
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Risk / Issue Management
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Risk / Issue Management – Anticipating Project Risks / Issues | Maintaining RAID Logs (Risks / Assumptions-Actions / Issues / Decisions) | Ensuring Visibility / Accountability
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Problem Resolution / Escalation Management – Troubleshooting Project Challenges | Proactively Resolving Issues / Driving Timely Corrective Actions to Maintain Project Momentum
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Mitigation / Contingency Planning – Developing Risk Mitigation Strategies / Contingency Plans to Minimize Project Disruption / Delivery Impact
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Executive Escalation Leadership – Serving as Initial Point of Contact for Escalated Issues | Resolving Conflicts Diplomatically | Balancing Business Priorities / Technical Feasibility / Resource Constraints
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Budget Ownership / Financial Governance – Managing Multi-Million-Dollar Project Budgets with Strong Fiscal Discipline / Forecast Accuracy / Focus on Business Value Realization
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Vendor Financial Management – Reconciling Vendor Invoices Against Deliverables / SOWs | Supporting Payment Processing | Ensuring Timely Invoice Approval
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Capital / Operational Expense Management – Managing Project Capital Assets / Operational Expenditures within Approved Budget Parameters
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Forecasting / Financial Reporting – Maintaining Actual-to-Forecast Reporting / Updating Financial Forecasts / Managing Multiple Budget Scenarios
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Budget Risk Communication – Communicating Financial Risks to Technology Leadership while Presenting Mitigation / Remediation Options
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Budget Variance Management – Preparing Budget Variance Requests / Securing Executive Approvals when Project Financial Adjustments are Required
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Reporting / Metrics
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Project Performance Management – Monitoring Project Performance via Defined KPIs | Making Proactive Adjustments to Maintain Delivery Objectives
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Project Governance / Methodology Compliance – Following Established Project Frameworks / Reporting Standards / Organizational Templates | Ensuring Consistent Project Execution
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KPI Tracking / Reporting – Tracking / Reporting Key Metrics (Schedule Adherence / Budget Variance / Resource Utilization / Stakeholder Satisfaction)
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Executive Dashboards / Health Reporting – Developing / Delivering Executive Dashboards / Project Health Reports | Providing Visibility into Project Status / Risks / Outcomes
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Post-Implementation Review / Continuous Improvement – Conducting Post-Project Reviews / Lessons Learned Sessions | Capturing Best Practices / Identifying Improvement Opportunities / Strengthening Future Project Delivery Processes
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Change Management / Adoption
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Change Management Leadership – Driving Change Management Strategy via Stakeholder Readiness Assessments / Training Programs / Communication Plans | Coordinating Adoption Activities
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User Adoption / Organizational Enablement – Ensuring Successful Adoption of New Systems / Processes / Technologies via Structured Rollout Strategies / Behavioral Change Measurement / Business Impact Evaluation
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Post-Implementation Success Measurement – Measuring Solution Effectiveness Following Deployment | Gathering Stakeholder Feedback to Drive Continuous Improvement Initiatives
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Operational Transition / Knowledge Transfer – Ensuring Seamless Handoff of Project Deliverables to Support / Operations / Service Management Teams via Comprehensive Documentation / Training / Knowledge Transfer
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Operational Readiness Management – Establishing Readiness Criteria | Validating Systems / Processes / Teams are Prepared to Sustain Solutions Following Production Deployment
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ITSM / DevOps / Support Integration – Coordinating with ITSM / DevOps / Support Leadership to Embed New Capabilities into Operational Processes (Incident Management / SLA Alignment / Escalation Procedures)
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Best Practices
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Project Management Methodologies – Providing Expertise Across Waterfall / Agile / Hybrid Delivery Methodologies | Applying Appropriate Approach Based on Project Requirements / Organizational Needs
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Project Governance / Delivery Excellence – Championing Project Governance Best Practices | Driving Consistency / Accountability / Risk Management / Successful Project Outcomes
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Agile / SAFe Leadership – Promoting Agile / SAFe / Hybrid Delivery Frameworks | Tailoring Execution Models to Project Complexity / Team Structure / Organizational Maturity Levels
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Delivery Model Optimization – Assessing Project Characteristics / Organizational Readiness | Implementing the Most Effective Delivery Approach for Maximizing Business Value / Execution Success
JOB REQUIREMENTS-
Enterprise Project / Program Leadership (8+ years) – SaaS Implementation / Salesforce (required) / Sitecore (strongly preferred) | Leading Complex Enterprise Projects and Digital Transformation Initiatives / Managing Cross-Functional Teams | Delivering Technology Solutions within Scope / Budget / Schedule
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Project Portfolio Management Tools – Utilizing Enterprise Project / Portfolio Management Platforms (MS Project / Planner / Smartsheet / JIRA / Azure DevOps / Similar Tools) to Plan / Track / Govern Delivery Efforts
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Project Delivery Methodologies – Demonstrating Proficiency Across Agile / SCRUM / Waterfall / Hybrid Project Management Frameworks / Delivery Models
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Enterprise SaaS / Integration Strategy – Supporting Enterprise SaaS Implementations / Integration Strategies across Complex Technology Ecosystems
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Vendor / Contract Management – Managing Vendor Relationships / Contracts / SOWs / 3rd Party Deliverables throughout the Project Lifecycle
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Change Management / Adoption Leadership – Driving Change Management Initiatives via Organizational Readiness Assessments / Stakeholder Engagement / User Adoption Strategies
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Budget / Financial Management – Managing Budgets / Forecasts / Financial Reporting / Cost Controls for Large-Scale Enterprise IT Initiatives
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IT Governance / Service Management – Applying Comprehensive Knowledge of IT Governance / Service Management Best Practices / Continuous Improvement Methodologies
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Cybersecurity / Regulatory Compliance Awareness – Maintaining Awareness of Cybersecurity Principles / Regulatory Frameworks (GDPR / HIPAA / Related Compliance Requirements)
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Innovation / Continuous Improvement – Demonstrating a Proven Track Record of Driving Innovation / Process Optimization / Operational Excellence / Continuous Improvement Initiatives across Enterprise Environments
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Business Acumen / Strategic Decision-Making – Applying Strong Critical Thinking Skills / Business Understanding / Data-Driven Decision-Making | Supporting Organizational Objectives
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
