Top 4250 Server support technician Jobs

Data Center Support Technician
H5 Data Centers —Portland, OR
- $26 - $28 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
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Data Center Support Technician
H5 Data Centers —Ashburn, VA
- $26 - $32 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
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IT Technician/Support
Endygo —Arlington, TX
- Mid-level
- High school diploma or GED
- Communication skills
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OSA Support Technician
Deluxe Media —Remote
- $20.19 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
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IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
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Technician – Entry
RealmOne —Chantilly, VA
- Full-time
- 1 year
- Entry level
- Commercial
- Paid training
- Paid parental leave
IT Support Tech 1
Omega Morgan —Hillsboro, OR
- $50,000 - $60,000 a year
- Microsoft Outlook
- Windows
- SharePoint
- Paid holidays
- Disability insurance
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Senior Help Desk Technician
Marathon Health —Remote
- $30 - $35 an hour
- Full-time
- 5 years
- HIPAA
- Mentoring
IT Support Technician
River Oaks Country Club —Houston, TX
- $27 an hour
- Part-time
- Windows
- Microsoft Office
- Entry level
- Disability insurance
- Health insurance
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Desktop Support Technician
Elevate Technology Group —Beaverton, OR
- $38,000 - $53,000 a year
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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7d
IT Support Technician
L7 Solutions —Fort Lauderdale, FL
- $42,500 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Mileage reimbursement
- Disability insurance
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IT Support Technician
Affiliated Resources Group —Decatur, GA
- Full-time
- Up to 50% travel
- Mid-level
- Microsoft Office
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Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Minneapolis, MN
- $45,000 - $47,000 a year
- Full-time
- Mid-level
- 3 years
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Operations Technician I
Tierpoint —St. Louis, MO
- $19.91 - $29.87 an hour
- Weekends as needed
- Windows
- High school diploma or GED
- Cleaning
Tier-1 Support Technician
ScaleMatrix Holdings, Inc. —San Diego, CA
- $17 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- On-the-job training
Quick Apply
Support Technician
Miami Marlins —Miami, FL
- Office
- Windows
- Organizational skills
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IT Support Technician
Levy Sector —Evanston, IL
- $27 - $30 an hour
- Part-time
- Background check
- Mid-level
- Ability to stand for extended periods
- Wellness program
- Paid time off
Quick Apply

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Data Center Support Technician

H5 Data Centers -
Portland, OR

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Job Details

Full-time
$26 - $28 an hour

Qualifications

Physical security incident response
Data Center Operations
Data center experience
Fire safety
Email customer support
Facility security measures implementation
Responding to infrastructure failures
CCTV system operation (AV)
Phone communication
Operations coordination
Facilities fire safety systems
IT system monitoring
iOS
Security policy Implementation (information security management)
Mid-level
Windows
Incident Escalation
Managing clients in a customer support role
Dispatching
Control room operations
Customer engagement
Visual inspection as testing technique
Organizational skills
Patrolling
Security system monitoring (security system operation)
Emergency communication
Security escort duties
Access control management
Facility security systems
Technical support via email

Full Job Description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

Responsible for all aspects of physical security at the data center
- Video surveillance
- Access control administration
- Processing access requests
- Regular patrols
- Security policy enforcement
- Incident response
Customer Support
- Primary point of contact for customer requests via phone, e-mail, and portal
- Processing requests and engage with subject matter experts as appropriate
- Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s
- Provide escort duties for H5 Telco’s and vendors as well as customer vendors
- Perform basic remote hand support duties on behalf of customers
- Primary focal point for incident management and escalations
Facility Monitoring
- Monitor the health of building critical systems via BMS and visual inspection
  - Power
  - Cooling
  - Fire systems
- Monitor the health of access control, camera surveillance and perimeter intrusion
- Monitor the health of critical IT systems
  - Networks
  - Servers
- Perform incident coordination on the event of significant incidents
  - Initial response and dispatch of vendors
  - Escalate to senior management
  - Set up crisis ridge (if appropriate)
  - Sent our advisories
  - Coordinate restoration with on-site personnel

Qualifications

Education:

Minimum two (2) year college degree preferred

Experience:

Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT system qualifications will be required if not already certified

Skills and Abilities

Competent in the use of Windows, MAC and IOS systems
Organization and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
Ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices is a bonus

Quick Apply

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