Top 1320 Service/customer operator Jobs

Lead Remote Operator (Remote)
Iris Mechanical —Remote
- $1,200 - $1,600 a month
- Full-time
- Remote
- English
- Mid-level
- 2 years
Quick Apply
Field Service CDL - Driver/Operator - Vac Truck, Dump Truck, Roll-off
Cowboy Industrial - a Pioneer Company —Zanesville, OH
- From $24 an hour
- Extended hours
- Background check
- Management
- Hazmat Endorsement
- Health insurance
- Dental insurance
Quick Apply
2d
Account Service Driver
BLUE RIBBON LINEN SUPPLY —Lewiston, ID
- From $50,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Health insurance
- Dental insurance
Quick Apply
Lead Systems Training Engineer - Integrated Systems and Networking Devices
GE Aerospace —Grand Rapids, MI
- $112,000 - $149,000 a year
- Full-time
- Classroom
- 5 years
- Engineering
- Paid parental leave
- Disability insurance
Volumetric Truck Driver
Pro Pour Concrete LLC —Linn, KS
- $25 - $35 an hour
- Overtime
- Clean driving record
- Construction site
- CDL A
- Health insurance
- Paid time off
Quick Apply
CDL A Semi Local Drivers--Home Most Days
C3 Trucking —Wilkes-Barre, PA
- $1,600 - $1,700 a week
- Full-time
- DOT physical examination
- Local
- Pass drug screening
Quick Apply
Class A Semi-Local Drivers Needed
C3 Trucking —Mountain Top, PA
- $0.52 per mile
- Full-time
- Local
- Pass drug screening
- Dry van
- Paid training
- Paid holidays
Quick Apply
Auto Body Technician
Crash Champions —Mokena, IL
- $65,000 - $174,960 a year
- Full-time
- Background check
- Entry level
Quick Apply
Auto Body Technician
Crash Champions —Cleveland Heights, OH
- $65,000 - $162,000 a year
- Full-time
- Background check
- Entry level
Quick Apply
CDL A Local Intermodal Drivers--Home Daily
C3 Trucking —Minneapolis, MN
- $1,600 - $1,700 a week
- Full-time
- Hazmat Endorsement
- DOT physical examination
- Local
Quick Apply
Collision Estimator
Crash Champions —Daphne, AL
- $65,000 - $133,765 a year
- Full-time
- Mid-level
- Organizational skills
- Time management
Quick Apply
11d
Part Time Van Delivery Driver
Gordon Food Service —Terre Haute, IN
- $16 an hour
- Part-time
- 18 years or older
- Clean driving record
- Customer service
- Profit sharing
- Paid parental leave
Class A Semi-Local Drivers Needed
C3 Trucking —Scranton, PA
- $0.52 per mile
- Full-time
- Local
- Pass drug screening
- Dry van
- Paid training
- Paid holidays
Quick Apply
Collision Estimator
Crash Champions —Rochester, NY
- $65,000 - $143,995 a year
- Full-time
- Mid-level
- Organizational skills
- Time management
Quick Apply
CDL A Semi Local Drivers--Home Most Days
C3 Trucking —Mountain Top, PA
- $1,600 - $1,700 a week
- Full-time
- DOT physical examination
- Local
- Pass drug screening
Quick Apply
Collision Estimator
Crash Champions —Crestwood, IL
- $65,000 - $150,815 a year
- Full-time
- Mid-level
- Organizational skills
- Time management
Quick Apply
Auto Body Technician *** SIGN ON BONUS ***
Crash Champions —Lansdale, PA
- $65,715 - $180,000 a year
- Full-time
- Background check
- Entry level
Quick Apply
Collision Estimator
Crash Champions —West Henrietta, NY
- $65,000 - $144,305 a year
- Full-time
- Mid-level
- Organizational skills
- Time management
Quick Apply
Pennsylvania Body Technicians - Sign on Bonus/Relocation
Crash Champions —Allentown, PA
- $65,000 - $167,580 a year
- Full-time
- Background check
- Entry level
Quick Apply
Auto Body Technician - Flat Rate
Crash Champions —Thomasville, GA
- $65,000 - $150,660 a year
- Full-time
- Background check
- Entry level
Quick Apply

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Lead Remote Operator (Remote)

Iris Mechanical
Remote

Quick Apply

Job Details

Full-time
$1,200 - $1,600 a month

Qualifications

Google Sheets
Customer relationship building
Phone communication
AI tools proficiency
Slack
English
Managing clients in a customer support role
Client database systems
Customer engagement
Productivity software
Gmail
Customer information system software
Technical Proficiency
Client interaction via phone calls

Full Job Description

About Iris Mechanical

Iris Mechanical is a growing home services company based in Silicon Valley, California. We provide professional HVAC, electrical, and home electrification services for homeowners with a customer-first approach.

We are looking for a Lead Remote Operator to be the first point of contact for our customers. This person will respond to incoming leads, understand customer needs, maintain accurate information in our systems, and convert qualified opportunities into scheduled appointments.

This role is ideal for someone organized, detail-oriented, confident in communication, and able to provide an excellent customer experience while managing multiple conversations and tasks.

Key Responsibilities

Customer Communication

- Respond quickly and professionally to customer inquiries through phone calls, emails, text messages, website inquiries, Google leads, Yelp, and Thumbtack.

- Communicate with homeowners in a friendly, confident, and professional manner.

- Answer initial customer questions and guide customers through the next steps.

- Build trust with customers from the first interaction.

Lead Qualification & Appointment Scheduling

- Qualify incoming leads and identify customer needs.

- Gather and document important customer information: name, phone number, address, service request, urgency, and project details.

- Schedule service appointments, maintenance appointments, and estimates.

- Prioritize urgent requests and high-value opportunities.

- Follow up with customers to ensure no qualified lead is missed.

CRM & Team Coordination

- Maintain accurate and organized customer records in CRM systems.

- Document all customer interactions, updates, and follow-up actions.

- Manage daily communication queues and open tasks.

- Coordinate with sales representatives and field technicians.

- Help improve customer experience and internal communication processes.

Minimum Requirements

Communication Skills

- Fluent English (C1 level or equivalent).

- Excellent verbal communication skills.

- Clear, professional, and confident phone communication.

- Friendly and positive communication style.

- Strong written English with proper grammar and spelling.

- Ability to build trust quickly with U.S.-based customers.

Experience

- 2+ years of experience in customer service, customer success, appointment setting, dispatching, sales support, or call center operations.

- Experience managing multiple customer conversations and tasks simultaneously.

- Experience working with CRM systems.

Technical Skills

- Comfortable working with Gmail, Google Workspace, Slack, and Google Sheets/spreadsheets.

- Experience with CRM and field service platforms is preferred: ServiceTitan, FieldPulse, Housecall Pro, GoHighLevel, HubSpot, Pipedrive, or similar systems.

- Comfortable using AI tools such as ChatGPT and Claude in daily work.

- Able to quickly learn new software and workflows independently.

Preferred Qualifications

- Experience working with U.S.-based customers.

- Experience in home services such as HVAC, plumbing, electrical, roofing, or construction.

- Experience with scheduling, dispatching, or service coordination.

- Understanding of U.S. customer service standards.

What Success Looks Like

A successful Lead Remote Operator will:

- Respond quickly to new customer inquiries.

- Convert qualified leads into scheduled appointments.

- Maintain accurate and organized CRM records.

- Provide an excellent customer experience.

- Ensure consistent customer follow-up.

- Identify opportunities to improve company processes.

Position Details

Position: Lead Remote Operator

Location: Remote

Employment Type: Full-time

Schedule: 40 hours/week

Working Hours: Pacific Time (California business hours)

Compensation: $1,200–$1,600/month based on experience and interview performance.

Additional opportunities:

- Performance-based salary reviews.

- Growth opportunities within the company.

Job Type: Full-time

Pay: $1,200.00 - $1,600.00 per month

Work Location: Remote

Quick Apply

Refine Your Search

service/customer operator jobs

Lead Remote Operator (Remote)

Field Service CDL - Driver/Operator - Vac Truck, Dump Truck, Roll-off

Account Service Driver

Lead Systems Training Engineer - Integrated Systems and Networking Devices

Volumetric Truck Driver

CDL A Semi Local Drivers--Home Most Days

Class A Semi-Local Drivers Needed

Auto Body Technician

Auto Body Technician

CDL A Local Intermodal Drivers--Home Daily

Collision Estimator

Part Time Van Delivery Driver

Class A Semi-Local Drivers Needed

Collision Estimator

CDL A Semi Local Drivers--Home Most Days

Collision Estimator

Auto Body Technician * SIGN ON BONUS *

Collision Estimator

Pennsylvania Body Technicians - Sign on Bonus/Relocation

Auto Body Technician - Flat Rate

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