Top 206499 Service support representative Jobs

Bilingual Float Patient Service Representative
Carolina Health Centers, Inc. —Greenwood, SC
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
Quick Apply
Customer Service Representative - Spanish bilingual
Wolfe, LLC —Pittsburgh, PA
- $20 - $24 an hour
- Full-time
- Background check
- Spanish
- English
- Profit sharing
- Health savings account
Insurance Service Specialist - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Bilingual Customer Support Representative
US Automotive Protection Services —Wentzville, MO
- $31,000 - $41,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
ARC3 GASES Inc —Swannanoa, NC
- Full-time
- CDL B
- 18 years or older
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
Quoting & Product Support Specialist
Lex Products LLC —Shelton, CT
- Full-time
- CAD
- Bachelor of Science
- ERP systems
Quick Apply
Customer Service Representative
TransPerfect —El Paso, TX
- Full-time
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
- Health insurance
10d
Bilingual Customer Service Representative (Navajo/English)
Tse Bonito Finance —Window Rock, AZ
- $13.00 - $13.50 an hour
- Weekends as needed
- Spanish
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
12d
Technical Sales/Service Representative
Schiller Grounds Care, Inc. —Southampton, PA
- $60,000 - $70,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
6h
Commercial Insurance Client Service Representative
Nixon & Lindstrom Insurance —Springfield, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
14d
Bi-Lingual Customer Success Liaison
Industrial Sorting Services —Cincinnati, OH
- Full-time
- Bilingual
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
12d
Customer Service Representative Bilingüal (english spanish)
Apoyo Financiero Inc. —San Rafael, CA
- $19.00 - $20.50 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
12d
CSR - Customer Service Representative
The Habegger Corporation —Lima, OH
- $45,000 - $55,000 a year
- Weekends as needed
- Heavy lifting
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
Technical Service Representative - Agricultural
Hawkins Inc —Roca, NE
- $55,000 - $65,000 a year
- Carpentry
- Background check
- Clean driving record
- Employee stock purchase plan
- Paid holidays
Quick Apply
Customer Service Representative
Epec, LLC —New Bedford, MA
- Up to $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
Account Representative
Latitude Insurance —Telluride, CO
- $60,000 - $70,000 a year
- Urgently hiring
- Hospitality
- Microsoft Excel
- Office
- Health savings account
- AD&D insurance
Quick Apply
Verizon Representative
Confidential —Jefferson, LA
- $900 - $1,200 a week
- Full-time
- Background check
- Office
- In-person
- Paid training
- On-the-job training
Quick Apply
3h
Field Service Representative
Schneider Electric —Point Pleasant, WV
- $74,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid training
- Fuel card
13d
Client Service Representative
Specialty Enzymes & Probiotics —Chino, CA
- $26 - $28 an hour
- Full-time
- Customer service
- Bachelor of Science
- Research
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
TransPerfect —El Paso, TX
- From $15 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Paid training
- Flexible schedule
4d

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Bilingual Float Patient Service Representative

Carolina Health Centers, Inc. -
Greenwood, SC

Quick Apply

Job Details

Full-time

Qualifications

Spanish
Microsoft Excel
Microsoft Outlook
Driver's License
Cultural competency
Clinical confidentiality policies

Full Job Description

Description:

This is a full-time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.

Bilingual in Spanish is required.

Description

The Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.

Duties and Responsibilities

Customer Service:

Answers the telephone with the standard greeting and a smile in a timely manner
Treat Every Patient with Care and Courtesy
Maintain a well-kept lobby and work space
Understand, abide by, and be able to explain HIPAA to patients as needed
Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient’s needs and expectations
Ensure patients understand the services we provide and the benefits of choosing us as their medical home

Check In:

Acknowledge Patients in the PM system Upon Arrival
Arrive Patients in EHR and enter location (Waiting Room)
Verify Demographics (mailing address, telephone number, responsible party)
Input Insurance or Sliding Fee information
Collect Co-Pays & Post & Balance Payments
Update Patient paperwork annually (HIPAA, Registration, RX consent)
Run Medicaid to verify eligibility daily

Check-Out:

Print Patient Clinical Summary
Schedule any Follow-up Visits
Check patients out in the PM system and EHR upon departure

Other Procedures:

Count Cash Box and log in the amount in the box at the beginning and end of each shift
Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters
Conduct Appointment Phone Call Reminders
Build New Patient Accounts
Scan & appropriately file Patient Documents
Navigate through EMR System to print records, identify meds, referrals, lab results, etc.
Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)
Identify and manage tasks in the EMR platform
Distribute & Sort Mail & Courier Items
Distribute medications delivered through the courier to patients & collect payment on those medications
Sign out prescriptions for controlled substances to patients
Responds to tasks from the patient portal as required in a timely manner
Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)
Operate Copier for Office Copies, Fax, and Scanning
Capable of operating the Credit Card Equipment
Operate the Postage Machine

Requirements:

REQUIREMENTS:

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

In addition, this position requires:

Education and Experience:

High School diploma or equivalent experience
Knowledgeable of medical terminology preferred
Must have a valid driver’s license and safe driving record
Bi-lingual in Spanish preferred

Skills and Abilities:

Ability to demonstrate excellent customer service and strong cultural competency
Ability to adhere to strict confidentiality guidelines
Good interpersonal, organizational, and computer skills required
Strong written and verbal communication skills required
Teamwork orientation
Able to take and follow through with delegated tasks and accountability
Resourcefulness in problem solving
Proven organizational skills
Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint

Licensure and Certification:

None required

Physical Demands and Work Environment Considerations:

1. While performing the responsibilities of a Patient Service Representative, the employee is required to talk and hear in order to communicate with others.

2. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard.

3. The employee is occasionally required to stand, walk, reach with arms and hands, and to stoop, kneel, or crouch. Walking may be moderate to extensive throughout the hospital setting.

4. Visual abilities required by this job include close vision with sometimes long periods of extended exposure to a computer screen.

5. The noise level in the work environment is usually quiet to moderate.

6. Minimal to moderate potential exposure to blood borne pathogens.

7. The employee must be capable of occasional travel within the Corporation’s service area.

8. Requirement for out-of-town and/or overnight travel is minimal

Quick Apply

Refine Your Search

service support representative jobs

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