Top 1673 Software support engineer Jobs in Denver, Co

Network Operator
JCI US —Englewood, CO
- $25 - $28 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
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Associate Systems Engineer (IT Support & Cybersecurity)
PCG Systems —Denver, CO
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
9d
Frontend Engineer
Loft Orbital Solutions —Golden, CO
- $130,000 - $190,000 a year
- Full-time
- No experience needed
- Office
- Entry level
- Paid parental leave
- Health savings account
UI / UX Designer
York Space Systems —Greenwood Village, CO
- $50,000 - $90,000 a year
- Full-time
- Hybrid work
- No experience needed
- Office
- US work authorization
- Health insurance
- Dental insurance
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Junior Front-End Developer
Parsons —Westminster, CO
- $88,400 - $154,700 a year
- Computer science
- Computer Science
- Office
- Wellness program
- Paid holidays
5d
Cloud Engineer
Sentinel —Lakewood, CO
- $60 - $69 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Junior Data Engineer
Janus Henderson —Denver, CO
- $80,000 - $85,000 a year
- Azure
- SQL
- Communication skills
- Health insurance
- Parental leave
10d
Junior Full Stack Engineer
Zero Homes —Denver, CO
- $90,000 - $145,000 a year
- Full-time
- Hybrid work
- Office
- Residential
- Math
- Health insurance
- Dental insurance
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Product Designer
Zero Homes —Denver, CO
- $70,000 - $165,000 a year
- Full-time
- Hybrid work
- CAD
- Office
- Residential
- Health insurance
- Dental insurance
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Network Engineer
bet365 —Denver, CO
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Communication skills
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Service Desk Engineer
Anchor Network Solutions, Inc. —Englewood, CO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Software Engineer 1 (Backend UI and AI)
U.S. Bank National Association —Denver, CO
- $86,360 - $101,600 a year
- Full-time
- Azure
- System design
- Mid-level
- Paid holidays
- Disability insurance
4d
UX Designer, gUP
Google —Boulder, CO
- $132,000 - $190,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
2d
UX Engineer (Hybrid)
Homebase —Denver, CO
- $108,000 - $160,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
4d
Field Service Engineer
Arcfield —Louisville, CO
- $49,619.87 - $86,279.33 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
12d
DevOps Engineer - Junior
CACI —Denver, CO
- $58,000 - $115,900 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
Front End Engineer / UX Developer (FEE/UX)
Asynchrony Labs —Denver, CO
- 5 years
- Mid-level
- Office
Quick Apply
IT Support Engineer
Horizon Ag-Products —Lakewood, CO
- $30 - $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Service Desk Engineer
NexusTek —Denver, CO
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Technical Support Engineer
Current Tech —Lakewood, CO
- Email
- Mid-level
- Office
- Experience equivalent to degree accepted

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Network Operator

JCI US
Englewood, CO

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

IT system monitoring
Incident management software
High school diploma or GED
Attention to detail
Customer support ticket management
WAN
IP networking
Network monitoring tools
Associate's degree
Standard operating procedures (SOPs)

Full Job Description

The Network Operator is responsible for the real-time monitoring, initial response, documentation, and escalation of network and system alerts within the Network Operations Center (NOC) and emergency calls from fire department in Japan. This role serves as the first line of operational support, ensuring incidents are identified, logged, communicated, and escalated in accordance with established procedures to maintain system availability and service continuity.

This position follows defined processes and runbooks and does not perform network design, engineering, or configuration changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Monitor network, system, and application dashboards for alerts, alarms, and performance issues
Answer emergency calls from Japan in Japanese log requirement and respond with required information
Respond to incidents following established NOC procedures and escalation protocols
Perform first-level troubleshooting using documented runbooks and approved tools
Create, update, and manage incident tickets with accurate, complete, and timely information
Escalate unresolved or complex issues to Network Technicians, Engineers, or vendors as appropriate
Communicate incident status updates to internal teams and stakeholders as required
Coordinate with cross-functional teams during outages or service interruptions
Track and document incident timelines, actions taken, and resolutions
Maintain shift logs and ensure proper handoff between shifts
Follow all security, compliance, and operational standards at all times

EDUCATION AND/OR EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent required
One (1) to three (3) years of experience in a NOC, IT operations, technical support, or monitoring environment
Basic understanding of networking concepts (e.g., TCP/IP, VPN, WAN/LAN)
Experience using ticketing systems and monitoring tools
Ability to follow documented procedures and work effectively in a structured environment
Strong attention to detail and documentation accuracy
Ability to work assigned shifts, including nights, weekends, and holidays, as required

PREFERRED QUALIFICATIONS:

Fluency in Japanese (written and verbal) strongly preferred to support Japanese-speaking operations
Associate’s degree or relevant technical coursework
Prior experience in a 24/7 operations or call-center-style technical environment
Familiarity with network/system incident management frameworks (e.g., ITIL or similar)

WORK ENVIRONMENT:

This position is performed in an office-based Network Operations Center environment in Colorado with continuous monitoring equipment. The role may require shift work, including nights, weekends, and holidays, to support 24/7 operations.

ADDITIONAL COLORADO DISCLOSURE:

In accordance with the Colorado Equal Pay for Equal Work Act, JCI US discloses the compensation range and a general description of benefits applicable to this position. Compensation decisions are based on job-related factors including experience, skills, and business needs.

PAY: $22.00 – $28.00 per hour, depending on experience, skills, and qualifications.

This position is eligible for overtime in accordance with applicable wage and hour laws.

BENEFITS:

JCI US offers employees and their families a comprehensive benefits package designed to support overall wellness. Some offerings may vary based on role, work schedule, or location and include:

Healthcare (medical, prescription drug, dental, and vision coverage)
401(k) retirement plan
Paid vacation and sick time

Certain benefits may vary based on role, work schedule, or employment classification.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

software support engineer jobs in denver, co

Network Operator

Associate Systems Engineer (IT Support & Cybersecurity)

Frontend Engineer

UI / UX Designer

Junior Front-End Developer

Cloud Engineer

Junior Data Engineer

Junior Full Stack Engineer

Product Designer

Network Engineer

Service Desk Engineer

Software Engineer 1 (Backend UI and AI)

UX Designer, gUP

UX Engineer (Hybrid)

Field Service Engineer

DevOps Engineer - Junior

Front End Engineer / UX Developer (FEE/UX)

IT Support Engineer

Service Desk Engineer

Technical Support Engineer

I want to receive the latest job alert for software support engineer in denver, co

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