Top 7370 Software Jobs in Dallas, TX

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
SFCC Technical Architect - Digital Technologies
At Home —Coppell, TX
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
SQL Server Developer
Synergistics, Inc. —Dallas-Fort Worth, TX
- $85,000 - $120,000 a year
- Full-time
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Network Engineer Manager
Logix Fiber Networks —Dallas, TX
- Full-time
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- Microsoft Excel
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- Health insurance
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Azure and Databricks Architect
Infosys —Richardson, TX
- Azure
- Mentoring
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Full-Stack Developer (.NET / React)
MiView Integrated Solutions —Carrollton, TX
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- JavaScript
- US work authorization
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Azure Data Engineer
Infosys —Dallas, TX
- Mid-level
- Communication skills
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Specialist - Software Engineering
LTM —Irving, TX
- $83,912 - $128,080 a year
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Applied AI Engineer
MiView Integrated Solutions —Carrollton, TX
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10d
Linux Systems Administrator Tier 1 & 2 (HPC)
AMERICAN SYSTEMS —Dallas, TX
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- Full-time
- 5 years
- Bachelor's degree
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Spark Scala Engineer
Infosys —Irving, TX
- Mid-level
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Informatica Platform Administrator
Infosys —Plano, TX
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Graph DB Developer
Infosys —Plano, TX
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Emprove Practice Solutions —Dallas, TX
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Simulation Engineer - AI Trainer
DataAnnotation —Allen, TX
- $50 - $100 an hour
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Azure Data Engineer
Infosys —Dallas, TX
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Pyspark Engineer
Infosys —Irving, TX
- Mid-level
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IT Manager / Senior IT Manager (based on experience)
ARKRAY GROUP —Plano, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health savings account
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iOS Mobile Developer
Apptricity Corporation —Irving, TX
- $85,000 - $105,000 a year
- 8 hour shift
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
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Android Developer
Apptricity Corporation —Irving, TX
- $85,000 - $95,000 a year
- 8 hour shift
- Computer Science
- Mid-level
- Office
- Health savings account
- Paid holidays
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software jobs near Dallas, TX

IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

software jobs in Dallas, TX

IT Analyst, Customer Engagement Technology

SFCC Technical Architect - Digital Technologies

SQL Server Developer

Network Engineer Manager

Azure and Databricks Architect

Full-Stack Developer (.NET / React)

Azure Data Engineer

Specialist - Software Engineering

Applied AI Engineer

Linux Systems Administrator Tier 1 & 2 (HPC)

Spark Scala Engineer

Informatica Platform Administrator

Graph DB Developer

Project Administrator

Simulation Engineer - AI Trainer

Azure Data Engineer

Pyspark Engineer

IT Manager / Senior IT Manager (based on experience)

iOS Mobile Developer

Android Developer

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