Top 387 Software Jobs in Macclesfield, NC

MSP Level 2 Helpdesk Technician
WTC Services LLC —North Carolina
- $30 - $32 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Legal Applications Specialist
Ward and Smith, P.A. —Greenville, NC
- Full-time
- Background check
- Mid-level
- Microsoft Office
- Travel reimbursement
- Profit sharing
12d
Senior Data Scientist - AI Trainer
DataAnnotation —North Carolina
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
8d
Senior Quantitative Analyst - AI Trainer
DataAnnotation —North Carolina
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
8d
Network Engineer
Citco —North Carolina
- Full-time
- Computer Science
- Mid-level
- Office
IT TECHNICIAN I (PART TIME)
City of Rocky Mount —Rocky Mount, NC
- $22.91 an hour
- Part-time
- Basic math
- Office
- High school diploma or GED
5d
IT TECHNICIAN
City of Rocky Mount —Rocky Mount, NC
- $22.91 - $41.77 an hour
- Full-time
- Basic math
- Mid-level
- Office
5d
Data Scientist
LS3P —Greenville, NC
- Office
- Databases
- Organizational skills
APPLICATIONS ANALYST
City of Rocky Mount —Rocky Mount, NC
- $65,997.72 - $109,143.73 a year
- Full-time
- Customer service
- Basic math
- Mid-level
Desktop Support
MsysInc —Wilson, NC
- Customer service
- Computer literacy
- Windows
Quick Apply
Data Manager
Wilson County Schools —Wilson, NC
- Full-time
- School experience
- Word processing
- Computer literacy
Hadoop Developer
Incedo —Wilson, NC
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Game Developer
Valicy —Greenville, NC
- Mid-level
- Office
- 3 years
Quick Apply
Data Analyst
Quest Global —Wilson, NC
- $30 - $32 an hour
- Full-time
- Remote
- 5 years
- Bachelor of Science
- SQL
- Disability insurance
- Health insurance
Quick Apply
Technical Project Manager
ECU Health —Greenville, NC
- $83,636.80 - $121,904.64 a year
- Hybrid work
- Bachelor's degree
- Children
- Pre-employment physical examination
Gameplay Systems Engineer
Valicy —Greenville, NC
- Office
- Senior level
- Communication skills
Quick Apply
Business IT Technician
Computer Peripherals Unlimited —Greenville, NC
- $20 - $25 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
7h
Business Applications Analyst (ON-SITE Position)
Filtereasy LLC —Wilson, NC
- Full-time
- Mid-level
- Office
- SQL
Quick Apply
IT Systems and Network Specialist
S & R Computer Associates Inc —Greenville, NC
- $42,000 - $62,000 a year
- Full-time
- Background check
- Clean driving record
- Computer Science
- Health insurance
- Paid time off
Quick Apply
LIMS System Administrator
Catalent —Greenville, NC
- Email
- Computer Science
- Ability to walk for extended periods
- 5 years
- Paid holidays
- Paid time off

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MSP Level 2 Helpdesk Technician

WTC Services LLC
North Carolina

Quick Apply

Job Details

Full-time
$30 - $32 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Professional development assistance

Qualifications

Customer communication
Teamwork
Microsoft Exchange
Windows
Network infrastructure
Managing clients in a customer support role
Driver's License
Email configuration (technical support)
Desktop (troubleshooting support)
Computer management
Remote access software
Customer support ticket management
Networking equipment (troubleshooting support)
VPN management
Desktop administration
Active Directory management
Ticketing system technical support

Full Job Description

About WTC Managed IT Services

At WTC Managed IT Services, you won't get lost in the crowd. We're a fast-growing MSP out of Paso Robles, CA, supporting businesses nationwide with enterprise-grade IT, cybersecurity, and strategic tech and we're looking for people who want to actually make a difference. Here, your work matters on day one

Position Overview

We're looking for a technically sharp, client-focused Level 2 Helpdesk Technician to join our team. You'll be the frontline for our clients; owning tickets from first contact through resolution, managing environments across multiple platforms, and serving as the trusted technical resource our clients rely on. A bonus if you bring hands-on experience with security cameras and physical security systems as we increasingly support these solutions for our clients and want someone who can hit the ground running.

What You’ll Do

Serve as the first point of contact for client issues; triaging, owning, and resolving tickets across Windows, M365, and cloud environments.
Administer and troubleshoot Microsoft 365 tenants: Exchange Online, SharePoint, Teams, Intune, Entra ID.
Support endpoint management via Datto RMM - patching, scripting, remote access, and alerting.
Diagnose and resolve network issues including DNS, DHCP, VPN, firewall configuration, and connectivity.
Document work clearly and completely in Autotask (PSA) and IT Glue - every time, no exceptions.
Configure, install, and troubleshoot IP-based security camera systems for client sites - preferred but not required.
Support onboarding of new clients and new users including hardware setup, account provisioning, and imaging.
Assist with security tooling: EDR, managed SOC alerts, email security (INKY), and password management (Keeper).
Contribute to internal knowledge base documentation.
Communicate clearly with clients, set expectations, follow up, and close the loop.

Required Qualifications

3+ years of MSP experience at a Level 2 capacity or above, supporting multi-tenant client environments.
Strong working knowledge of Microsoft 365 administration and troubleshooting.
Hands-on experience with Windows 10/11 desktop support and server environments.
Familiarity with PSA and RMM platforms (Autotask and Datto RMM experience a plus).
Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, and basic firewall configuration.
Excellent written and verbal communication skills as you’ll be client-facing.
Ability to manage multiple open tickets, prioritize effectively, and work independently.
Valid driver’s license and ability to travel to client sites as needed.
Must be located on or near the East Coast willing to work Eastern time zone hours.

Preferred Qualifications

Experience installing or supporting IP-based security camera systems.
Familiarity with NVR/DVR configuration, PoE switch setup, and camera network segmentation.
Certifications: CompTIA A+, Network+, Security+, Microsoft MS-900 / MD-102, or equivalent.
Experience with Datto EDR, RocketCyber SOC, INKY, or BullPhish ID.

Compensation & Benefits

Competitive salary commensurate with experience.
Health benefits package.
Paid time off and holidays.
Ongoing training and certification support.
Collaborative team culture that values initiative and ownership.
Opportunities to grow as WTC scales

Our Core Values

We hire for fit as much as skill. Before you apply, ask yourself if these resonate:

Customers First, Always - Every decision starts and ends with the client experience.
Raise the Room - We make the people and teams around us better.
Heroic Execution - We do what it takes to deliver, and we do it well.
Integrity, No Exceptions - We say what we mean and do what we say, every time.
Walk the Talk - We hold ourselves to the same standard we set for others.
Never Settle - Good enough never is. We push for better.

Pay: $30.00 - $32.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Professional development assistance

Application Question(s):

Do you have 3+ years of experience in an MSP environment?
Do have a valid license and reliable transportation if needed onsite at a client location?
• Do you have experience supporting Microsoft 365 environments (Exchange Online, Teams, Entra ID)?
Do you have experience support and configuring IP cameras?

Work Location: Remote

Quick Apply

Refine Your Search

software jobs in Macclesfield, NC

MSP Level 2 Helpdesk Technician

Legal Applications Specialist

Senior Data Scientist - AI Trainer

Senior Quantitative Analyst - AI Trainer

Network Engineer

IT TECHNICIAN I (PART TIME)

IT TECHNICIAN

Data Scientist

APPLICATIONS ANALYST

Desktop Support

Data Manager

Hadoop Developer

Game Developer

Data Analyst

Technical Project Manager

Gameplay Systems Engineer

Business IT Technician

Business Applications Analyst (ON-SITE Position)

IT Systems and Network Specialist

LIMS System Administrator

I want to receive the latest job alert for software in Macclesfield, NC

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