Top 678 Software Jobs in Middlebury, CT

Hybrid Data Analyst in Southington, CT
Company Confidential —Southington, CT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Assistive Technology Assessment Coordinator
Midstate ARC Inc —Meriden, CT
- $20 - $25 an hour
- Part-time
- Background check
- Experience working with individuals with disabilities
- Research
- Dental insurance
- 401(k)
Quick Apply
Software Engineer - AI Trainer
DataAnnotation —Brookfield, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Backend Software Engineer - AI Trainer
DataAnnotation —Brookfield, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Engineer II
Disney Entertainment and ESPN Product & Technology —Bristol, CT
- $117,500 - $157,500 a year
- Computer science
- Computer Science
- Bachelor of Science
Product Software Engineer I
Disney Entertainment and ESPN Product & Technology —Bristol, CT
- $97,500 - $130,700 a year
- Full-time
- Computer Science
- System design
- Research
9d
Product Software Engineer II
Disney Entertainment and ESPN Product & Technology —Bristol, CT
- $117,500 - $157,500 a year
- Computer Science
- Bachelor of Science
- Mid-level
Software Engineer - React Native
Subway —Shelton, CT
- $102,700 - $128,400 a year
- Computer science
- Computer Science
- System design
- 401(k)
- Tuition reimbursement
Quick Apply
Backend Software Engineer - AI Trainer
DataAnnotation —Waterbury, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Mobile Software Engineer - Req# 606
COCC —Southington, CT
- Full-time
- Mid-level
- 3 years
- US work authorization
- Wellness program
- Tuition reimbursement
Quick Apply
3d
Solutions Architect (Adobe Experience Manager) - 5 days onsite in the first month
Flex Employee Services —New Haven, CT
- $60 - $75 an hour
- Contract
- Background check
- 5 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
5d
Backend Software Engineer - AI Trainer
DataAnnotation —New Britain, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Dummy - DevoPS
Nesco Resource, LLC —New Haven, CT
- $120 - $200 a day
- On call
- Computer Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Manager
SCS Direct Inc. —Shelton, CT
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Computer science
- Health savings account
- Health insurance
Quick Apply
Software Support Engineer
Trumpf —Farmington, CT
- Full-time
- CAD
- System design
- Mid-level
Power BI Reporting & Analytics Consultant
Brooksource —Wallingford, CT
- Up to $40 an hour
- Contract
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
SAP S/4 Business Analyst
bluewaveSELECT —Bridgeport, CT
- $70 - $100 an hour
- Temporary
- Mid-level
- In-person
Quick Apply
Product Support Group Engineer
Trumpf —Farmington, CT
- Full-time
- Engineering
- Mid-level
- No degree
- Health insurance
- Dental insurance
11d
SAP S/4 Basis Lead
bluewaveSELECT —Bridgeport, CT
- $90 - $110 an hour
- Full-time
- Hybrid work
- Supervising experience
- Senior level
- Leadership
Quick Apply
4d

I want to receive the latest job alert for software in Middlebury, CT

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software jobs near Middlebury, CT

Hybrid Data Analyst in Southington, CT

Company Confidential -
Southington, CT

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

Performance dashboard reports
Data integrity assurance
Data quality checks
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Data mining
Text mining tools
Call center experience
Visual storytelling
Presentations for conferences or internal meetings
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Sentiment analytics
Data quality monitoring
Requirements analysis
AI-driven automation
Business requirements
Research findings presentation
Database software proficiency

Full Job Description

Hybrid Data Analyst in Southington, CT – Contact Center Analytics & Conversational Intelligence (BPO)

Overview

We are seeking a Data Analyst to support a BPO contact center environment servicing multiple clients. The role focuses on transforming complex interaction and performance data into clear, actionable insights. Candidates must have strong experience building Tableau dashboards, mining data from conversational intelligence platforms, and working directly with clients to gather requirements, interpret results, and present insights that drive measurable improvements in customer experience and operational performance.

Key Responsibilities

Design, build, and maintain interactive Tableau dashboards that communicate trends, performance metrics, and actionable insights
Analyze structured and unstructured data from conversational intelligence tools (e.g. CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics)
Perform data mining and pattern analysis to uncover trends, anomalies, and opportunities for improvement
Partner with business stakeholders (Operations, QA, IT, Marketing) to understand requirements and define meaningful KPIs
Translate complex analytical findings into clear narratives and visual insights that inform decision-making
Ensure data accuracy, consistency, and reliability across reports and dashboards
Automate recurring reports and dashboards to improve efficiency and scalability
Support ad hoc analysis and deep-dive investigations related to customer behavior, agent performance, and operational outcomes
Continuously improve dashboard usability, performance, and visual storytelling

Required Qualifications

Bachelor’s degree in Data Analytics, Statistics, Business, Computer Science, or a related field (or equivalent experience)
3+ years of experience as a Data Analyst or similar role
Advanced experience building dashboards and reports in Tableau
Hands-on experience with data mining and analysis using conversational intelligence platforms
Strong SQL skills and experience working with large datasets
Ability to analyze both quantitative and qualitative data (including text-based data)
Experience working in customer service, contact center, or CX analytics environments
Familiarity with AI-driven analytics, sentiment analysis, and speech/text analytics
Experience integrating data from multiple sources (e.g., CRM, telephony, QA systems, WFM, CI platforms)
Knowledge of data visualization best practices and storytelling techniques
Strong attention to detail and data quality standards
Excellent communication skills with the ability to present insights to diverse audiences

What Success Looks Like

Dashboards are intuitive, trusted, and widely used by clients and other key stakeholders
Insights lead to measurable improvements in customer experience, quality, or efficiency
Complex data is consistently transformed into clear, actionable intelligence
Support Quarterly Business Reviews (QBRs), performance reviews, and ad hoc client presentations

This is a full-time, hybrid position (three days in-office and two days remote) based in Connecticut.

Candidates must reside within a reasonable commuting distance of our Southington, CT office.

Salary is commensurate with experience.

***WE ARE UNABLE TO SPONSOR ANY RESIDENCY APPLICATIONS AT THIS TIME***

EEO Statement:

We are an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Quick Apply

Refine Your Search

software jobs in Middlebury, CT

Hybrid Data Analyst in Southington, CT

Technical Service and Order Fulfillment Associate

Assistive Technology Assessment Coordinator

Software Engineer - AI Trainer

Backend Software Engineer - AI Trainer

Software Engineer II

Product Software Engineer I

Product Software Engineer II

Software Engineer - React Native

Backend Software Engineer - AI Trainer

Mobile Software Engineer - Req# 606

Solutions Architect (Adobe Experience Manager) - 5 days onsite in the first month

Backend Software Engineer - AI Trainer

Dummy - DevoPS

IT Manager

Software Support Engineer

Power BI Reporting & Analytics Consultant

SAP S/4 Business Analyst

Product Support Group Engineer

SAP S/4 Basis Lead

I want to receive the latest job alert for software in Middlebury, CT

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected