Top 251485 State representative Jobs

Bilingual Call Center Representative
TemPositions Group of Companies —New York, NY
- $25 - $32 an hour
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
14d
Remote Healthcare Call Center Representative
Conduent Commercial Solutions, LLC —Remote
- $16 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
Customer Care Representative
Sutherland —Dallas, TX
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Planned Systems International, Inc. —Remote
- Seasonal
- Remote
- Background check
- Computer literacy
- Research
- AD&D insurance
- Disability insurance
8d
Help Desk Representative
Smart Start —Houston, TX
- Full-time
- Remote
- Microsoft Excel
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
6h
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Virginia
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Sales Representative
EPS Security —Petoskey, MI
- Pass drug screening
- Office
- Residential
- Paid holidays
- Disability insurance
Sales Representative
Maddox Industrial Transformer —Moscow, ID
- $88,800 - $92,600 a year
- Full-time
- Writing skills
- 11+ years
- Computer skills
Quick Apply
Licensed Medicare Agent
OB 1 Insurance Agency —Albany, NY
- $1,000 - $125,000 a year
- Part-time
- HIPAA
- In-person
- Communication skills
- Work from home
- Opportunities for advancement
Quick Apply
Customer Service Representative Bilingüal (english spanish)
Apoyo Financiero Inc. —San Rafael, CA
- $19.00 - $20.50 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
8d
Insurance Service Specialist - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Account Manager - State Farm Agent Team Member
Cody Fuqua - State Farm Agent —Franklin, TN
- $60,000 - $80,000 a year
- Full-time
- Office
- Bachelor's degree
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Residential Title Officer
Old Republic Title —Las Vegas, NV
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Free parking
- Health savings account
Legal Advocate
Mariposa House —Forks, WA
- $25.41 - $30.60 an hour
- Weekends as needed
- Background check
- Spanish
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Sales Representative + Sign-on Bonus
DaBella —Bismarck, ND
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Client Service Coordinator - Business Support - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Office
- US work authorization
- Computer skills
- Disability insurance
- Health insurance
Customer Service Representative
Mountain State Insurance Agency —Charleston, WV
- Full-time
- No experience needed
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Bilingual Licensed Insurance Representative
State Farm Agent Guillermo Morales Agent —Phoenix, AZ
- $51,219.67 - $61,683.90 a year
- Full-time
- Spanish
- Military
- English
- Paid holidays
- Health insurance
Quick Apply
9d

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Bilingual Call Center Representative

TemPositions Group of Companies -
New York, NY

Quick Apply

Job Details

Full-time
$25 - $32 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee discount
Prescription drug insurance

Qualifications

Spanish
English
High school diploma or GED
Client database systems
Typing
CRM system proficiency
Phone call management

Full Job Description

Description

TemPositions is supporting a high-volume government services account and seeking experienced, fully bilingual English/Spanish Call Center Representatives to serve as the first point of contact for NYC residents. In this role, you will handle a high volume of inbound citizen inquiries related to housing, public works, and transportation — with accuracy, composure, and efficiency. This is a demanding role requiring strong call center experience, CRM proficiency, and genuine fluency in both languages.

Position Details

Location: Fully Remote — Must currently live or have previously lived in New York City

Schedule: 40 hours/week. Weekend availability required. Days off fall between Tuesday and Thursday.

Shifts: Day or evening shifts available. Limited potential for overnight coverage (hours TBD).

Training: 3 weeks of paid training followed by a 4-week nesting period.

Start Date: TBD — Expected to move quickly with limited lead time.

Key Responsibilities

Handle a high volume of inbound calls from NYC residents requesting city services, information, or issue resolution.
Log and route service requests accurately into the client CRM and case management systems.
Identify resident needs using active listening and targeted probing questions to deliver accurate, efficient solutions.
Escalate urgent, sensitive, or complex inquiries to the appropriate agency or supervisor.
Meet performance metrics including Average Handle Time (AHT) and First Call Resolution (FCR).
Document all interactions thoroughly in the system immediately following each call.
Maintain composure and professionalism when handling frustrated or distressed callers.

Common Citizen Inquiries

Housing: Apartment maintenance, heat, or hot water complaints.
Vehicles & Parking: Towed vehicles, illegal parking, parking tickets, and camera violations.
City Services: Service request status updates and general directory assistance.
Community Issues: Neighbor noise complaints and worker feedback.

Minimum Qualifications

Language: Fully bilingual in English and Spanish — professional-level fluency required. Bilingual certification or formal testing preferred.
Experience: Minimum 3 years of call center experience, with demonstrated high-volume inbound experience (75+ calls/day preferred).
CRM: Proficiency in a CRM system is required (Microsoft Dynamics, Salesforce, Oracle, SAP, or equivalent). Candidates without CRM experience will not be considered.
Tech Skills: Ability to navigate multiple systems simultaneously. Typing speed of 50+ WPM required.
Remote Work: Reliable internet connection, quiet dedicated workspace, and prior remote call center or customer service experience required.
Education: High School Diploma or equivalent.
Residency: Must currently live or have previously lived in New York City.

Company Overview:

This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related positions. To learn more about employment opportunities, visit our website at www.tempositions.com.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Benefits:

We value the work our employees do and are committed to offering competitive pay along with access to benefits designed to support your health, financial well-being, and everyday life. Benefit availability varies based on assignment type, schedule, length of employment, and plan eligibility requirements.

Benefits available to eligible employees include health plan coverage, comprehensive medical options, group-rate dental and vision plans, prescription drug coverage, short-term disability, and a 401(k) plan. Employees can also access additional support and savings programs, including an Employee Assistance Program, childcare assistance, the Perks at Work employee discount program, paid holidays, and longevity pay bonuses.

Together, these offerings are designed to provide meaningful support while you build experience, earn income, and take on opportunities that fit your goals.

Quick Apply

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