Top 14073 Support analyst open Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Project Management Support - Analyst
UNOPS —Remote
- Mid-level
- Travel
- 1 year
9d
Business Systems Analyst
Ultimus Fund Solutions —Remote
- $50,000 - $75,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Business Administration
Quick Apply
Data Analyst - Production Support (DWH Ops)
SHIRO Technologies Inc —Addison, TX
- Contract
- Computer Science
- Bachelor of Science
- Mid-level
Quick Apply
Intelligence Analyst - SIU Investigator
ORIGIN INVESTIGATIONS —Remote
- $22 - $24 an hour
- Full-time
- Remote
- Writing skills
- Research
- Mid-level
Quick Apply
Operations Analyst
SUBSCRIBE —Remote
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
Quick Apply
IT Support Analyst
Cianbro —North Stonington, CT
- Full-time
- Computer science
- Computer Science
- Mid-level
Business Analyst
CHAI WAALE TRADES Pvt Ltd —Remote
- $88,927.63 - $107,095.64 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- US work authorization
Quick Apply
Policy Analyst
FiscalNote —Remote
- $52,000 - $59,500 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
12d
Data Analyst
GitHub, Inc. —Remote
- $85,000 - $225,400 a year
- Remote
- Computer Science
- Mid-level
- Master's degree
Junior Client Support Analyst
Altum, Inc. —Reston, VA
- Email
- Writing skills
- Office
- Product management
- Referral program
Business Systems Analyst – Order to Cash (OTC)
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $71,500 - $98,340 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Data Analyst
Wellthy —New York, NY
- $80,000 - $90,000 a year
- Email
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
Data Analyst
Celigo —Remote
- $75,000 - $115,000 a year
- Remote
- Computer Science
- Mid-level
- SQL
- Parental leave
Quick Apply
IT Support Analyst
Proxima —Chicago, IL
- Computer science
- Azure
- Microsoft Outlook
Analyst
AVIA —Remote
- $75,000 - $95,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 2 years
Quick Apply
Requirements Analyst
VivSoft Technologies —Remote
- $100,000 - $117,000 a year
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
9d
Incidents Business Analyst
Katalyst Healthcares & Life Sciences —Morristown, NJ
- Contract
- 6 years
- Data analysis skills
- Microsoft Office
Quick Apply
Drayage Logistics Analyst (open to remote in the US)
3M —Maplewood, MN
- $95,750 - $115,750 a year
- Full-time
- Office
- High school diploma or GED
- SQL
- Relocation assistance
Data Entry Analyst
LaBella Associates —Rochester, NY
- $16 - $20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Wellness program
Quick Apply

I want to receive the latest job alert for support analyst open

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

support analyst open jobs

Application Support Analyst I (Remote Position)

Project Management Support - Analyst

Business Systems Analyst

Data Analyst - Production Support (DWH Ops)

Intelligence Analyst - SIU Investigator

Operations Analyst

IT Support Analyst

Business Analyst

Policy Analyst

Data Analyst

Junior Client Support Analyst

Business Systems Analyst – Order to Cash (OTC)

Data Analyst

Data Analyst

IT Support Analyst

Analyst

Requirements Analyst

Incidents Business Analyst

Drayage Logistics Analyst (open to remote in the US)

Data Entry Analyst

I want to receive the latest job alert for support analyst open

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected