Top 180559 Support technician Jobs

Remote Support Technician
HonorBuilt —Remote
- Overnight shift
- Remote
- Background check
- Pass drug screening
- Research
Quick Apply
Engineer, Tech support
Nagarro —Remote
- Entry level
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Support Technician Level 1
KairosIT —Remote
- $40,000 - $55,000 a year
- Full-time
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- Mid-level
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IT Helpdesk Technician
Helpt —Remote
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- Health insurance
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IT Support Technician (Part-Time, REMOTE)
Connection —Remote
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7d
Associate Engineer, Tech support
Nagarro —Remote
- Entry level
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Level I Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
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Systems Technician
Integris —California
- Full-time
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Desktop Support Technician
ATC —Madison, WI
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Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
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- Microsoft Outlook
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Tech Support L1
Kynite —Industry, CA
- Contract
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Sewing Machine Mechanic / Technician
Roberts Sewing Center —Crest Hill, IL
- $15 - $30 an hour
- Part-time
- Schematics
- Writing skills
- Basic math
- Paid training
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Service Technician
Vistabeam —Scottsbluff, NE
- $20 - $25 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
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Stone - Support Technician Salt Lake City
BearCom —Salt Lake, UT
- Mid-level
- 3 years
- Power tools
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AV Support Technician
Partnership HealthPlan of California —Fairfield, CA
- $69,997.84 - $83,997.41 a year
- Full-time
- Computer science
- Computer Science
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Location Maintenance & Repair Technician - Anchorage, AK and surrounding area part-time
Smarte Carte —Anchorage, AK
- Part-time
- Writing skills
- Analysis skills
- Driver's License
- Mileage reimbursement
- Paid holidays
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Security Technician
Midwest Alarm Company, Inc. —Sioux City, IA
- $20 - $28 an hour
- Full-time
- Background check
- Up to 50% travel
- Computer literacy
- Health insurance
- Dental insurance
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Manufacturing Technician - Oregon
Coilcraft —Oregon, IL
- $21 - $26 an hour
- Full-time
- Engineering
- High school diploma or GED
- Driver's License
- Profit sharing
- Health savings account
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Experienced Critical Power Field Technician (UPS Field Engineer)
Pearce Services —Manassas, VA
- $35 - $45 an hour
- On call
- Background check
- Clean driving record
- Customer service
- Health savings account
- Paid holidays
Quick Apply
2nd Line ATM Technician
Financial Technology Solutions International Corp —Corpus Christi, TX
- From $28 an hour
- Full-time
- Mid-level
- Driver's License
- Driving
- Health insurance
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Remote Support Technician

HonorBuilt -
Remote

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Equipment troubleshooting

Full Job Description

QSR System Support

We kindly ask that applicants do not call. All inquiries must be submitted through the application portal.

HonorBuilt is an IT services company specializing in restaurants and other multi-location businesses. Services include technology roll-outs, hot spare programs, on demand site visits, NCR certified help desk, and corporate IT support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King, Popeye's and Jim ‘n Nick's, as well as dozens of smaller local clients. Irrespective of size, we treat everyone with exceptional service.

We need talented troubleshooters with excellent communication skills who want to learn and advance their careers. The role requires a high touch and accurate responses to our national restaurant chains and their franchisees. On a daily basis you will handle a high volume of calls and emails, providing assistance for POS, IT and Networking issues. Our goal is to resolve problems and implement solutions on the first contact so our customers can get back to feeding hungry people!

This job will be four, 10-hour overnight shifts. The exact shift schedule will be determined soon.

Essential Duties and Responsibilities:

A “can do” approach for receiving customer issues through telephone, email and other avenues.
Diagnosis and troubleshooting issues for Point-of-Sale Systems (Aloha, SICOM and others).
Diagnosis and troubleshooting of networking issues, wired and wireless.
Diagnosis and troubleshooting of Windows 11 Operating Systems.
High touch communication with our customers is critical - keeping them informed of ticket progress, notifying them of impending changes or agreed outages.

Additional Duties and Responsibilities:

Improve customer service, perception and satisfaction.
Ability to work in a team and communicate effectively at all levels of the organization.
Escalate issues that cannot be completed within agreed service levels.
Document internal processes and procedures related to duties and responsibilities.
Responsible for full documentation of tasks, and meeting of commitments in ConnectWise.
Service awareness of customers' key IT services for which support is being provided.
Interact with vendors to support hardware and software.
Learn and practice our Values.

Candidate Requirements include:

A proven Customer Service background or Technical Support role in a 24/7 Call/Contact Center.
Exceptional ability to research and troubleshoot technology problems.
Ability to prioritize and handle multiple tasks.
Excellent written and verbal skills.
Ability to adapt to changing procedures and equipment.
A successful background check, drug screening and technical interview.
Must reside and be authorized to work in the U.S.

Quick Apply

Refine Your Search

support technician jobs

Remote Support Technician

Engineer, Tech support

Support Technician Level 1

IT Helpdesk Technician

IT Support Technician (Part-Time, REMOTE)

Associate Engineer, Tech support

Level I Support Technician

Systems Technician

Desktop Support Technician

Desktop Support Technician I (Virtual Service Tech)

Tech Support L1

Sewing Machine Mechanic / Technician

Service Technician

Stone - Support Technician Salt Lake City

AV Support Technician

Location Maintenance & Repair Technician - Anchorage, AK and surrounding area part-time

Security Technician

Manufacturing Technician - Oregon

Experienced Critical Power Field Technician (UPS Field Engineer)

2nd Line ATM Technician

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