Top 737 Switch technician iii Jobs

Helpdesk Technician III
CyberSheath —Remote
- $85,000 - $100,000 a year
- Evenings as needed
- Computer science
- 7 years
- Computer Science
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Level III Technician
TeamLogic IT, Missouri City, TX —Missouri City, TX
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Quick Apply
Help Desk Technician / Tier III Support
PEOPLE TECHNOLOGY AND PROCESSES LLC —Norfolk, VA
- Full-time
- Mid-level
Quick Apply
NOCC Technician I, II, III
C Spire —Ridgeland, MS
- Weekends as needed
- Mid-level
- Ability to sit for extended periods
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Quick Apply
Level III Technician
TeamLogic IT, Elgin, IL —Pingree Grove, IL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Work from home
- Opportunities for advancement
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Technician III
Parsons —Aiken, SC
- $19.86 - $34.76 an hour
- Background check
- Computer literacy
- Mid-level
- Wellness program
- Paid holidays
Network Technician III
UAB Medicine —Birmingham, AL
- $26.55 - $43.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Tuition reimbursement
Level III Technician
TeamLogic IT, Bethesda, MD —Bethesda, MD
- $75,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Opportunities for advancement
Quick Apply
IT Infrastructure Engineer III
Roseburg Forest Products Co. —Remote
- Full-time
- 6 years
- Computer Science
- DevOps
- Health savings account
- AD&D insurance
Quick Apply
Level III Network Technician
Syscon —Cave Creek, AZ
- Azure
- Basic math
- Research
Data Center Technician III
Oracle —West Jordan, UT
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
13d
Field Technician III
EPS —Washington, DC
- $45 - $55 an hour
- Overtime
- Clean driving record
- 5 years
- Military
- Travel reimbursement
- Health savings account
Traveling Telecommunications Level III Technician – Install & Decom
Union Transtel LLC —Oceanside, CA
- $62,400 - $93,600 a year
- 8 hour shift
- Construction site
- Heavy equipment operation
- English
Quick Apply
IT Systems Engineer III
Ophelia —Remote
- $140,000 - $150,000 a year
- Remote
- Addiction Medicine
- 5 years
- System design
- Disability insurance
- Health insurance
Field Service Technician 2
HOLT CAT —Georgetown, TX
- Overtime
- Clean driving record
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
E&I Technician
ST Tissue, LLC —Barnwell, SC
- Up to $38.50 an hour
- Extended hours
- Background check
- Ability to walk for extended periods
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Generator Technician-Level II or III
RCA Electric & Generators —Mashpee, MA
- Up to $40 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Maintenance Technician - III
Ruesch Management —Green Bay, WI
- $20 - $28 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Maintenance Technician - III
Metrocity Management LLC —Monmouth Junction, NJ
- From $22 an hour
- Weekends as needed
- 5 years
- Residential
- High school diploma or GED
Quick Apply
1d
HVAC Service Tech III(Indianapolis)
Polk Mechanical Company —Indianapolis, IN
- $45 - $52 an hour
- Full-time
- OSHA
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply

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Helpdesk Technician III

CyberSheath -
Remote

Quick Apply

Job Details

$85,000 - $100,000 a year

Qualifications

Authentication
Cloud provider security services
Endpoint Security
Customer communication
IT user and group management
GPO
Incident management software
Public Cloud
Windows
Endpoint Detection and Response (EDR)
Managing clients in a customer support role
Cloud service support
Desktop (troubleshooting support)
Incident management operations support
Azure AD
Customer support ticket management
Networking equipment (troubleshooting support)
Microsoft Teams
SharePoint
UEM
Customer support
Productivity software
Network monitoring tools
VPN management
Desktop administration
Security system management
Ticketing system technical support
IT security monitoring

Full Job Description

CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add an additional Helpdesk Technician III to our team!

CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don't improve and, in fact, may weaken an organization's security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.

Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.

The Helpdesk Technician III serves as a subject matter expert for the most advanced hardware, software, and networking escalations. The ideal candidate will possess a detailed understanding of diverse IT systems, both on-premise and cloud environments, and apply that understanding to provide support to CyberSheath customer's systems, networks, and applications. Consistently providing both excellent customer service and astute technical support is imperative to success in this role.

Essential Responsibilities (included but not limited to):

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice

Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services that have been escalated from Tier 1 and 2 technicians

Provide day-to-day operational support for:

- Desktop and Server Operating Systems (Windows, Mac, Linux)

- Microsoft Office 365, Azure, Teams, OneDrive, SharePoint

- Networking Devices (firewalls, switches, wireless access points)

- Line of Business Applications

- On-premise and Cloud Backup and Disaster Recovery

- Hardware peripherals (printers, monitors, docking stations, webcams, etc.)

- Mobile Devices / Mobile Device Management (MAM / MDM)

Provide escalation support as necessary for Level I and II Helpdesk staff

Assist with the onboarding and offboarding of clients, systems, and users

Deploy and maintain security tools and management agents

Maintain current notes and time entries for all requests in the helpdesk ticketing system

Create and maintain comprehensive documentation for internal and client systems

Work with third-party vendors to remediate issues as needed

Required Education, Experience, & Skills

Minimum 4+ years working for a Managed Service Provider (MSP)

Minimum of 7+ years' experience working on an Information Technology Helpdesk using remote support tools

Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred)

Prior experience using Remote Monitoring and Management (RMM) tools (i.e. – Automate, Labtech, Continuum, NinjaOne, etc.)

Ability to provide exceptional customer service in all situations

Possess strong troubleshooting, problem-solving, and verbal/written communication skills

Experience with Microsoft Windows desktop and server operating systems

Experience with Microsoft Office 365 / Azure administration

Proficiency with Microsoft Server Active Directory / Group Policy

Moderate networking experience including remote configuration and troubleshooting (TCP/IP, WIFI, VPN)

Knowledge of Microsoft Cloud Technologies including Office 365, Azure, Azure Entra ID, Endpoint Protection, Intune, Autopilot, etc.

Knowledge of scripting and automation tools a plus

Demonstrated ability to work in a team environment

Must be authorized to work for any employer in the U.S

Preferred Education, Experience, & Skills

Bachelor's degree from an accredited university in Computer Science, Engineering, or a related field

Experience with Security Technologies:

- Multifactor Authentication

- Encryption

- SIEM/SOAR

- Endpoint Detection and Response

Preferred Certifications:

- Microsoft MD100/101, AZ900, AZ104, CompTIA Security+, Network+

Excellent organizational skills including the ability to balance conflicting priorities

Ability to work independently, remotely, and as part of a team

Work Environment

This role is Remote with the potential for travel to client sites

Some on-call, shift, and evening work

CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.

Quick Apply

Refine Your Search

switch technician iii jobs

Helpdesk Technician III

Level III Technician

Help Desk Technician / Tier III Support

NOCC Technician I, II, III

Level III Technician

Technician III

Network Technician III

Level III Technician

IT Infrastructure Engineer III

Level III Network Technician

Data Center Technician III

Field Technician III

Traveling Telecommunications Level III Technician – Install & Decom

IT Systems Engineer III

Field Service Technician 2

E&I Technician

Generator Technician-Level II or III

Maintenance Technician - III

Maintenance Technician - III

HVAC Service Tech III(Indianapolis)

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