Top 4490 System support technician Jobs

Remote Support Technician
HonorBuilt —Remote
- Overnight shift
- Remote
- Background check
- Pass drug screening
- Research
Quick Apply
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Support Technician
SkySlope —Remote
- $24.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
6d
Fractional IT Support Technician
Interdependence —Remote
- Monday to Friday
- Remote
- 5 years
- Mid-level
- Continuous improvement
Quick Apply
IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
8d
Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Oregon
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Cloud Support Technician, Talent Pipeline (Remote US)
Atmosera —Remote
- $50,000 - $60,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
IT Support Technician
River Oaks Country Club —Houston, TX
- $27 an hour
- Part-time
- Windows
- Microsoft Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
Technical Appliance Support Advisor
THOR GROUP —Montclair, CA
- $60,000 - $85,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
IT Support Technician
LEVERAGE MECHANICAL SERVICES INC —Victoria, TX
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Paid time off
Quick Apply
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
NOC Technician II – VoIP & Network Support
Pilot Global Technologies/Crosswind Cloud Solutions —Naperville, IL
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
9d
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician
Amazon Data Services, Inc. —Boardman, OR
- $27 - $48 an hour
- 8 hour shift
- Computer science
- Up to 50% travel
- Mid-level
- Employee assistance program
- 401(k) matching
19h
IT Technician
It Outlet, Inc —Brandon, SD
- $18 - $23 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply

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Remote Support Technician

HonorBuilt -
Remote

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Job Details

Full-time

Qualifications

Customer communication
Equipment troubleshooting

Full Job Description

QSR System Support

We kindly ask that applicants do not call. All inquiries must be submitted through the application portal.

HonorBuilt is an IT services company specializing in restaurants and other multi-location businesses. Services include technology roll-outs, hot spare programs, on demand site visits, NCR certified help desk, and corporate IT support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King, Popeye's and Jim ‘n Nick's, as well as dozens of smaller local clients. Irrespective of size, we treat everyone with exceptional service.

We need talented troubleshooters with excellent communication skills who want to learn and advance their careers. The role requires a high touch and accurate responses to our national restaurant chains and their franchisees. On a daily basis you will handle a high volume of calls and emails, providing assistance for POS, IT and Networking issues. Our goal is to resolve problems and implement solutions on the first contact so our customers can get back to feeding hungry people!

This job will be four, 10-hour overnight shifts. The exact shift schedule will be determined soon.

Essential Duties and Responsibilities:

A “can do” approach for receiving customer issues through telephone, email and other avenues.
Diagnosis and troubleshooting issues for Point-of-Sale Systems (Aloha, SICOM and others).
Diagnosis and troubleshooting of networking issues, wired and wireless.
Diagnosis and troubleshooting of Windows 11 Operating Systems.
High touch communication with our customers is critical - keeping them informed of ticket progress, notifying them of impending changes or agreed outages.

Additional Duties and Responsibilities:

Improve customer service, perception and satisfaction.
Ability to work in a team and communicate effectively at all levels of the organization.
Escalate issues that cannot be completed within agreed service levels.
Document internal processes and procedures related to duties and responsibilities.
Responsible for full documentation of tasks, and meeting of commitments in ConnectWise.
Service awareness of customers' key IT services for which support is being provided.
Interact with vendors to support hardware and software.
Learn and practice our Values.

Candidate Requirements include:

A proven Customer Service background or Technical Support role in a 24/7 Call/Contact Center.
Exceptional ability to research and troubleshoot technology problems.
Ability to prioritize and handle multiple tasks.
Excellent written and verbal skills.
Ability to adapt to changing procedures and equipment.
A successful background check, drug screening and technical interview.
Must reside and be authorized to work in the U.S.

Quick Apply

Refine Your Search

system support technician jobs

Remote Support Technician

IT Helpdesk Technician

Customer Support Technician

Fractional IT Support Technician

IT Support Technician (Part-Time, REMOTE)

Customer Support Technician, Helpdesk - Offboardings & Access

Entry-Level Computer Support Technician

Associate Customer Support Technician

Cloud Support Technician, Talent Pipeline (Remote US)

IT Support Technician - (REMOTE)

IT Support Technician

Desktop Support Technician I

TIER 2 HELPDESK TECHNICIAN

Technical Appliance Support Advisor

IT Support Technician

Field Support Specialist - (CCTV & Alarms)

NOC Technician II – VoIP & Network Support

Desktop Support Technician

Data Center Technician

IT Technician

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