Top 9793 Systems/technical support Jobs in San Ramon, Ca

Managed IT Services Field Supervisor
Pacific Office Automation —Pleasanton, CA
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Mid-level
- Travel
- Opportunities for advancement
Quick Apply
5h
Control Center Operations Specialist
Bloom Energy —San Jose, CA
- $28.02 - $40.32 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Senior System Administrator (MSO)
General Dynamics Information Technology —Livermore, CA
- $111,155 - $150,385 a year
- Night shift
- Windows
- 8 years
- Travel
- Paid holidays
- 401(k) matching
Test Technician
Aerotek —Fremont, CA
- $24.50 - $28.50 an hour
- Temporary
- Mid-level
- Assembly
- Ability to lift 50 pounds
- Commuter assistance
- Health savings account
Quick Apply
7d
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Associate Systems Support Engineer
Status Pros —San Ramon, CA
- $33 - $43 an hour
- Overtime
- Hybrid work
- Clean driving record
- Mid-level
- Office
- Travel reimbursement
- Mileage reimbursement
Quick Apply
10d
Remote Care, Technician I
Abbott Laboratories —Pleasanton, CA
- $22.50 - $45.00 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Tuition reimbursement
IT Help Desk Specialist
FM Industries —Fremont, CA
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Technical Support Operations
Rockbot —Oakland, CA
- $70,000 - $100,000 a year
- Weekends as needed
- Remote
- Analysis skills
- Senior level
- Communication skills
Quick Apply
IT Support Technician
Netrique —Dublin, CA
- Email
- Computer Science
- Mid-level
- Windows
IT Technician
Definitive Networks, Inc. —Pleasanton, CA
- $75,000 - $90,000 a year
- Full-time
- Azure
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
Technical Support Specialist
Chevron Federal Credit Union —Concord, CA
- $27.73 - $38.13 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Coordinator II
Ross Stores —Dublin, CA
- $22.93 - $37.07 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
12d
Technical and Logistics Support Analyst - 6340652
Logic —Walnut Creek, CA
- $22.47 - $32.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Business IT Support Technician (MSP)
Pleasanton Computer Repair —Pleasanton, CA
- $20 - $30 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Operations Specialist
OE Federal Credit Union —Livermore, CA
- $28.28 - $36.28 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Windows
- AD&D insurance
- Paid holidays
Business Systems Analyst II
Robert Half —San Ramon, CA
- $77,000 - $113,000 a year
- Email
- Remote
- Background check
- Customer service
- Mid-level
- Paid parental leave
- Health savings account
Supply Chain Systems Analyst
Robotics Technologies —San Ramon, CA
- Microsoft Access
- Mid-level
- SQL
Service Desk Technician II
Heffernan Insurance Brokers —Walnut Creek, CA
- $65,000 - $70,000 a year
- Full-time
- Research
- Mid-level
- Windows
Quick Apply
Systems Engineer
StratEdge —San Ramon, CA
- Multiple hires
- System design
- Research
- Mid-level
- Paid holidays
- Disability insurance

I want to receive the latest job alert for systems/technical support in san ramon, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

systems/technical support jobs near san ramon, ca

Managed IT Services Field Supervisor

Pacific Office Automation -
Pleasanton, CA

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year
5 hours ago

Benefits

Opportunities for advancement

Qualifications

Computer science
Mid-level
Leadership
Communication skills
Time management

Full Job Description

Managed IT Services Field Supervisor

Pleasanton, CA or Orange, CA | Full-Time
Compensation: $70,000–$85,000 DOE

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealership in the United States. Since 1976, we have expanded to more than 40 branches across 11 western states: Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

With decades of success in office technology sales and service, we have built strong partnerships with industry-leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many others.

At POA, you'll find a fast-growing technology company that invests in its people. We are committed to providing ongoing training, professional development, and advancement opportunities so our employees can stay ahead in an ever-evolving technology landscape. We foster a collaborative culture where every team member's voice is valued, regardless of title or tenure.

Position Overview

The Managed IT Services (MITS) Field Supervisor serves as a critical leader within our Managed IT team, ensuring seamless coordination between field technicians, clients, vendors, sales teams, and management. This role combines technical expertise, leadership, and customer service excellence to support daily operations while driving team performance and client satisfaction.

The ideal candidate is a proactive problem-solver with strong technical knowledge, exceptional communication skills, and a passion for developing others.

Key Responsibilities

Provide efficient, timely, and well-documented technical support across a variety of service requests and support tickets.
Serve as a primary escalation point for complex Field Service issues.
Build strong relationships with clients, vendors, and internal stakeholders to deliver exceptional customer service.
Mentor, coach, and support team members through advanced troubleshooting and technical escalations.
Coordinate desktop deployments, planning, scheduling, and implementation activities.
Ensure all service tickets and tasks are properly documented and meet established service-level agreements (SLAs).
Review and maintain accurate time entries for both personal and team-assigned work.
Drive accountability and effective utilization of the ticketing system.
Lead daily team operations and coordinate field service activities.
Foster a culture of customer service excellence, continuous improvement, and professional growth.
Set performance expectations, evaluate results, and address performance concerns when necessary.
Identify opportunities to improve processes, workflows, and operational efficiency.
Ensure the Managed IT Field Services team consistently meets or exceeds organizational goals.
Perform additional duties as assigned.

Qualifications

Proven experience in IT support, network administration, managed services, or a related technical field.
Previous leadership, supervisory, or team coordination experience preferred.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
Experience managing technical projects and coordinating work across multiple team members.
Familiarity with IT infrastructure, ticketing systems, remote support tools, and CRM platforms.
Proficiency with Microsoft Office Suite.

Desired Attributes

Ability to work independently while contributing to a collaborative team environment.
Strong organizational and time-management skills with exceptional attention to detail.
Customer-focused mindset with a commitment to service excellence.
Adaptability and eagerness to learn new technologies and processes.
Willingness to travel as business needs require.

Education

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Equivalent professional experience will also be considered.

Why Join POA?

Competitive compensation
Comprehensive benefits package
Ongoing training and professional development
Career advancement opportunities
Collaborative and supportive team culture
Opportunity to work with cutting-edge business technology solutions

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, religion, veteran status, disability, or any other protected characteristic. We celebrate diversity and believe our differences make us stronger.

#LI-Onsite

#INDSP

Quick Apply

Refine Your Search

systems/technical support jobs in san ramon, ca

Managed IT Services Field Supervisor

Control Center Operations Specialist

Senior System Administrator (MSO)

Test Technician

Electronic Warfare Fleet Liaison

Associate Systems Support Engineer

Remote Care, Technician I

IT Help Desk Specialist

Technical Support Operations

IT Support Technician

IT Technician

Technical Support Specialist

Technical Coordinator II

Technical and Logistics Support Analyst - 6340652

Business IT Support Technician (MSP)

IT Operations Specialist

Business Systems Analyst II

Supply Chain Systems Analyst

Service Desk Technician II

Systems Engineer

I want to receive the latest job alert for systems/technical support in san ramon, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected