Top 341 Systems Jobs in Monroe, GA

Client Support Specialist
Systems & Methods, Inc (SMI) —Georgia
- Full-time
- Computer literacy
- English
- GAAP
- Paid training
- Paid holidays
Financial Data Analyst
WIKA USA —Lawrenceville, GA
- From $80,000 a year
- Full-time
- Computer Science
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Business Operations Specialist - Oxford College of Emory University
Emory University —Oxford, GA
- Full-time
- Mid-level
- Office
- University
IT Systems Analyst III
Gwinnett County —Gwinnett County, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Health savings account
2d
Help Desk Technician
Firestorm Cyber —Bogart, GA
- From $35,000 a year
- Full-time
- Customer service
- In-person
- Entry level
- Paid training
- Dental insurance
Quick Apply
Quality Systems Engineer
Astemo —Monroe, GA
- Mid-level
- Office
- 3 years
Sr. Full Stack Developers
Optimal Technologies —Lawrenceville, GA
- Full-time
- Computer Science
- Mid-level
- Java
Schutz Container System Online Application - Winder GA
SCHUTZ CONTAINER SYSTEMS INC —Winder, GA
- Online Application
- English
- High school diploma or GED
- Assembly
Quick Apply
GTM Systems Administrator
M3 —Lawrenceville, GA
- 3 years
- Bachelor's degree
- Senior level
Help Desk
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Windows
- High school diploma or GED
Help Desk Analyst
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Windows
- High school diploma or GED
Federal Work Study - IT Computer Labs - Library - WALTON
Athens Technical College —Loganville, GA
- $10.00 - $19.50 an hour
- Part-time
- University
- Computer skills
- Communication skills
IT Support Engineer
PRIORITY AMBULANCE LLC —Covington, GA
- On call
- Ability to walk for extended periods
- Mid-level
- 3 years
Store Support Representative
National Vision —Lawrenceville, GA
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Windows
- Paid holidays
- Health insurance
Quick Apply
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
Enterprise Systems Administrator (NetSuite)
Telementum Global —Lawrenceville, GA
- Full-time
- Computer Science
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
IT Help Desk
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Mid-level
- Windows
SYSTEMS ADMINISTRATOR / NETWORK ENGINEER
Atlanta I.T. Service —Duluth, GA
- Background check
- Pass drug screening
- Office
Call center representative
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Student Data Management Clerk II - Office of Data Governance
Gwinnett County Public Schools —Gwinnett County, GA
- $36,182 - $58,703 a year
- Full-time
- School experience
- Mid-level
- Office

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Client Support Specialist

Systems & Methods, Inc (SMI) -
Georgia

Apply Now

Job Details

Full-time

Benefits

Paid training
Paid holidays
401(k)
Paid time off
Opportunities for advancement

Qualifications

Accounting systems
Computer operation
Email customer support
Requirements specification
Bug Tracking (Quality assurance practices)
Requirements design
Computer literacy
Bank transfers
English
User training (technical support)
Data summary reports
Functional testing
Managing clients in a customer support role
Payment Processing Systems
Internal employee customer service
GAAP
System validation
Customer engagement
Financial data management
Requirements management
Accounting standards
Productivity software
Technical support via email
Ad-hoc reporting
Entry level
Ticketing system technical support

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Job Summary: Under limited supervision, provide support to Internal Data System and SMILE Financial Management System customers by answering questions and solving problems; serves as a resource to State users; tracks problems through resolution.

Key Functions/ Basic Duties:

Answers customer calls and emails in an appropriate and timely manner and document accordingly in tracking system.
Assists users by resolving routine issues and requests, referring to Developers or Project Manager if needed or as appropriate.
Verifies problem resolution with customers to ensure customer satisfaction.
Works with customers and team members to define and refine system requirements and document accordingly in tracking system.
Performs testing of all upgrades or changes to the systems, providing pertinent information to developers and/or supervisor and document accordingly in tracking system.
Run standard monthly reports as assigned and format as directed.
Perform verification of standard reports as well as ad hoc report requests.
Serve as backup for ACH (Automated Clearing House) Manager on daily electronic payments responsibilities.

Additional Duties:

May be responsible for planning and conducting training to system users as needed.
May be responsible for maintaining the online system manual.
May be responsible for verifying and transmitting statewide reporting to external partners.
May be responsible for answering after hours support calls and supporting customers by answering questions and solving problems.
Participates in regular and impromptu meetings with team members and/or clients.
Participates in educational programs and meetings as available for continuing professional education.

Education and/ or Experience:

Prefer subject-matter expertise and experience with accounting systems as well as with government accounting policies, practices, and procedures and familiarity with GAAP (Generally Accepted Accounting Principles). Client Support Specialist should be able to apply this knowledge when analyzing data from different queries/reports and/or comparing data from different queries/reports to ensure successful outcomes, resolution to issues, or appropriate testing results.

Language Skills: English

Computer Skills: Microsoft Office Suite

Perks:

Paid Training
Contribute to your financial security with Retirement Savings plan investments (401K)
Enjoy paid time off and paid holidays
Health Club Reimbursements
Career Growth Opportunities
Coworkers Who Feel Like Family

We are an Equal Opportunity Employer. We are a Drug-Free Workplace.

#WeHireVets-Spouse #WelcomeVets

Apply Now

Refine Your Search

systems jobs in Monroe, GA

Client Support Specialist

Financial Data Analyst

Business Operations Specialist - Oxford College of Emory University

IT Systems Analyst III

Help Desk Technician

Quality Systems Engineer

Sr. Full Stack Developers

Schutz Container System Online Application - Winder GA

GTM Systems Administrator

Help Desk

Help Desk Analyst

Federal Work Study - IT Computer Labs - Library - WALTON

IT Support Engineer

Store Support Representative

Level 1 Help Desk Analyst

Enterprise Systems Administrator (NetSuite)

IT Help Desk

SYSTEMS ADMINISTRATOR / NETWORK ENGINEER

Call center representative

Student Data Management Clerk II - Office of Data Governance

I want to receive the latest job alert for systems in Monroe, GA

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