Top 373 Systems Jobs in Rural Hall, NC

Service Desk Analyst
Zones —Winston-Salem, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Software Engineer - AI Trainer
DataAnnotation —Winston-Salem, NC
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Developer - AI Trainer
DataAnnotation —Winston-Salem, NC
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
AI Data Quality Specialist - AI Trainer
DataAnnotation —Winston-Salem, NC
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Staff Software Engineer - AI Trainer
DataAnnotation —Winston-Salem, NC
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems
Military Service - U.S. Air National Guard Recruiting —North Carolina
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
Superintendent - MEP Systems
CIP Construction —Sandy Ridge, NC
- Full-time
- Hospitality
- Construction site
- Engineering
Quick Apply
Full Stack Software Engineer - Flow Automotive
Flow Automotive Companies —Winston-Salem, NC
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Wellness program
- Health insurance
Quick Apply
Cardiologist - Non Invasive - Growing Health System!
NOW Healthcare Recruiting —Winston-Salem, NC
- Full-time
- Surgery
- Hospital
- BC/BE
- Disability insurance
- Health insurance
Military Service - U.S. Air National Guard, Aircraft Hydraulic Systems
Military Service - U.S. Air National Guard Recruiting —North Carolina
- From $68,115.07 a year
- Full-time
- Military
- High school diploma or GED
- Math
- Health insurance
Technical Project Manager
QCS Staffing —North Carolina
- Contract
- Computer Science
- Engineering
- Mid-level
Educational Technology Coordinator at Forsyth Academy (Part-Time)
National Heritage Academies —Winston-Salem, NC
- Part-time
- High school diploma or GED
- Education
- Associate's degree
Systems Specialist
High Point University —High Point, NC
- Full-time
- ERP systems
- Mid-level
- Analysis skills
3d
IT Technical Delivery Coordinator
Atrium Health —Winston-Salem, NC
- $35.50 - $53.25 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
Systems Analyst
Forsyth County —Winston-Salem, NC
- $63,460.80 - $72,979.92 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
9d
UX Researcher
GT Independence —High Point, NC
- $90,000 a year
- Hybrid work
- Senior level
- 4 years
- Communication skills
- Paid time off
Quick Apply
10d
MEM Data Specialist
Pepsi Bottling Ventures —Winston-Salem, NC
- Full-time
- Mid-level
- Wellness program
- Paid holidays
IT Analyst I
Cambrex —High Point, NC
- Full-time
- Computer science
- Azure
- Computer Science
IT Systems Administrator
Tenn-Tex Plastics, Inc. —Colfax, NC
- Email
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply

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Service Desk Analyst

Zones -
Winston-Salem, NC

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Health insurance

Qualifications

ITIL Foundation
Non-technical user support
Knowledge management
Network troubleshooting
ITIL Certification
Customer relationship building
Email customer support
Technical support via phone
Phone communication
Procedural guides
Technical documentation
Incident report management
Incident management software
Windows
Incident Escalation
High school diploma or GED
Managing clients in a customer support role
Desktop (troubleshooting support)
Incident management operations support
Customer service knowledge base
macOS
Linux
Technical support via email
Cross-functional collaboration
Escalation handling
Communication skills
CompTIA A+
Entry level
Client interaction via phone calls

Full Job Description

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Term: 6 months
Location:100% remote but must reside in either Winston-Salem, NC or Charlotte, NC
Pay: $25/hr
Hours: M-F Winston-Salem 7:30am-4:30pm, Charlotte 7am-4pm

What you will do as the Service Desk Analyst:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Client Interaction: Respond to incoming service requests via phone, email, and chat in a professional and courteous manner.
Incident Management: Log and categorize incidents and service requests in the ticketing system, ensuring accurate and detailed documentation.
Troubleshooting: Perform initial diagnosis of hardware, software, and network issues, providing basic troubleshooting steps and solutions.
Escalation: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring a smooth transition and clear communication.
Knowledge Base: Utilize and contribute to the knowledge base to aid in quicker resolution of common issues and share solutions with the team.
Customer Service: Maintain a high level of customer service by keeping clients informed of progress and ensuring that issues are resolved to their satisfaction.
Follow-Up: Conduct follow-ups with clients to confirm resolution and gather feedback on their support experience.
Documentation: Document solutions and procedures for future reference and improve operational processes.
Compliance: Adhere to company policies and procedures, including data protection and security guidelines.

What you will bring to the team:

Education: High school diploma or equivalent; relevant IT certifications (e.g., CompTIA A+, ITIL Foundation) are a plus.
Experience: Previous experience in a customer service role, call center work environment, or technical support position is preferred
Technical Skills: Basic understanding of operating systems (Windows, macOS, Linux), common software applications, and networking fundamentals.
Communication Skills: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Problem-Solving: Demonstrated ability to troubleshoot and resolve technical issues effectively.
Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships.
Teamwork: Ability to work well in a team environment and collaborate with colleagues and other departments.

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.

Quick Apply

Refine Your Search

systems jobs in Rural Hall, NC

Service Desk Analyst

Software Engineer - AI Trainer

Software Developer - AI Trainer

AI Data Quality Specialist - AI Trainer

Staff Software Engineer - AI Trainer

Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems

Superintendent - MEP Systems

Full Stack Software Engineer - Flow Automotive

Cardiologist - Non Invasive - Growing Health System!

Military Service - U.S. Air National Guard, Aircraft Hydraulic Systems

Technical Project Manager

Educational Technology Coordinator at Forsyth Academy (Part-Time)

Systems Specialist

IT Technical Delivery Coordinator

Systems Analyst

UX Researcher

MEM Data Specialist

IT Analyst I

IT Systems Administrator

IT Technician

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