Top 684 Systems Jobs in Schenectady, NY

IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Utility System Business Unit Manager
Precision Castparts Corp. —Niskayuna, NY
- $148,500 - $160,000 a year
- Full-time
- 5 years
- Engineering
- ERP systems
- Paid holidays
- Health insurance
Data & IT Manager
Albany Damien Center —Albany, NY
- $70,000 - $75,000 a year
- Email
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
Leave Management & Systems Specialist
GTM Payroll Services Inc —Clifton Park, NY
- $28 - $35 an hour
- Full-time
- Microsoft Excel
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
14d
IT Technician
Espey Manufacturing & Electronics Corp. —Saratoga Springs, NY
- $20 - $30 an hour
- Computer science
- Computer Science
- ERP systems
- Health savings account
- Relocation assistance
Project Manager, Salesforce Product Owner
New York State Energy Research —Albany, NY
- $78,333 - $131,298 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems
Military Service - U.S. Air National Guard Recruiting —New York State
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
Information Technology Specialist I - Construction Design a Plus
The LiRo Group —Albany, NY
- $60,000 - $72,000 a year
- Full-time
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Referral program
Project Manager – Low Voltage Systems Division
O'Connell Electric Company —Schenectady, NY
- $98,000 - $131,500 a year
- Clean driving record
- Construction site
- 5 years
Quick Apply
Lead Technical Project Engineer
Accelera —Schenectady, NY
- $60.80 - $70.40 an hour
- Full-time
- Mentoring
- Senior level
- Leadership
Quick Apply
7d
FBI Special Agent: Systems Integration & Network Security Expertise
Federal Bureau of Investigation —Albany, NY
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
- 401(k)
- Paid time off
9d
FBI Special Agent: Information Systems & Process Management Expertise
Federal Bureau of Investigation —Albany, NY
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
9d
Military Service - U.S. Air National Guard, Aircraft Hydraulic Systems
Military Service - U.S. Air National Guard Recruiting —New York State
- From $68,115.07 a year
- Full-time
- Military
- High school diploma or GED
- Math
- Health insurance
IT Manager Application & Business Intelligence
Nesco Resource, LLC —Saratoga Springs, NY
- $120,000 - $125,000 a year
- Computer Science
- 5 years
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
4d
Principal Systems Engineer, Fuel Cell Systems
Plug Power Inc. —Slingerlands, NY
- $114,000 - $185,250 a year
- Full-time
- System design
- Master's degree
- Travel
- Paid holidays
- Dental insurance
Quick Apply
Senior Software Engineer
Rise Technical Recruitment Limited —Clifton Park, NY
- $100,000 - $130,000 a year
- Full-time
- Math
- Mentoring
- Senior level
- Health insurance
- 401(k)
Quick Apply
Application Support Technician
Endosoft LLC —Schenectady, NY
- $21 - $24 an hour
- Full-time
- Spanish
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Computer Systems Analyst/Programmer - SUNY Schenectady County Community College
SUNY Schenectady County Community College —Schenectady, NY
- $71,646 a year
- Full-time
- Background check
- Oracle
- Computer Science
11d
Power Systems Consultant
Siemens —Schenectady, NY
- $68,830 - $117,994 a year
- Full-time
- Remote
- Mid-level
- Master's degree
- Analysis skills
Fleet Support Specialist
GE Vernova —Schenectady, NY
- $62,400 - $95,500 a year
- Full-time
- Computer Science
- Engineering
- Pass drug screening
- Paid parental leave
- Paid holidays
4d

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systems jobs near Schenectady, NY

IT Support Engineer

TAG Solutions -
Menands, NY

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Windows Server
Written communication
Teamwork
Software troubleshooting
Interpersonal skills
Technical documentation
IT system monitoring
Windows
Network infrastructure
System maintenance
Virtualization tools
Firewall
Driver's License
Attention to detail
Hardware support
Server virtualization
IP networking

Full Job Description

Job Description

Position Title: IT Support Engineer
Reporting Manger: Service Manager
Team: Managed Services
Travel Requirements: Occasional onsite customer visits
Status: Full-time

Essence:
This position is responsible for providing IT support to TAG Solutions end users and their IT environments.
Including desktops, servers, network equipment and applications.

The IT Support Technician should have a broad range of technical experience and, above all else, a Customer-first mindset. They will field both more complex break/fix incidents and end user issues in conjunction with system-wide configurations that require a deeper knowledge of servers, virtualization, and networking. This role is expected to successfully resolve the majority of support requests raised to them, managing their efforts around TAG Solutions SLA requirements. In addition to incidents, an IT Support Technician also performs maintenance, updates, and system upgrades for a multitude of customer environments.

The key to success for a IT Support Technician is to maintain a proven level of proficiency with essential technical skills and to employ those with a passion for exceptional customer service in all interactions.

Qualifications:

Proven proficiency working with all Microsoft Operating Systems including latest server OS’s.
Proven proficiency working with IP networking including firewalls, switches and wireless technologies.
Proven proficiency working with VMWare
Proven proficiency working with Remote Monitoring and Management
Experience working with MS Office 365, Google Apps, Gmail, and anti-virus programs
Experience working with Backup solutions

For TAG proficiency means: You are capable and experienced, your skills can be demonstrated, and you are able to work independently with little help

Professional Qualifications:

Experience providing a high-level of customer service in a technical support environment
Experience managing customer directly over the phones or via electronic communications
Excellent verbal and written communication skills
Experience documenting and managing technical requests
Demonstrated ability to multitask and deliver IT support independently as well as with a team
Detail oriented
Do what-ever-it-takes attitude

Responsibilities:

Provide IT support to customers in accordance with the Support Playbook.
Monitor inbound phone and ticket queues, responding within service level agreements
Monitor queues for escalated tickets and respond within service level agreements.
Provide clear and detailed ticket notes.
Maintain and update documentation.
Look for ways to reduce ticket noise to help our customers more efficiently.
Contribute to a growing knowledgebase that all our engineers work from.
Onsite support at Customer sites as required.

Job Description

Contribution to “Customer Obsession”:

Providing customers with timely confirmation of the receipt of their issue, making them aware that we are “on it”
Understanding that well-crafted notes and exceptional detail on tickets is the foundation for the customers issue to be handled correctly throughout its lifecycle
Ensuring that the customers issue is completely resolved to their satisfaction
Asking about and addressing any other needs that a customer has

Desired Outcomes:

Confirming receipt of, and beginning work on escalated cases within 30 minutes of creation
Resolving 95% of cases with 30 minutes or less of total work time
Resolving minimum 12 tickets/day
Updating the case with exceptional notes whenever work is performed on a case, and taking the opportunity to call and send an update to the customer on the current status
Escalated cases include enough detail for Tier III to work them without additional request for information
Case details are tracked accurately and yield dependable and helpful reporting

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

This position requires travel to Customer sites. Are you located in or a short distance from of Albany, NY?

Experience:

Troubleshooting: 3 years (Preferred)
Windows: 3 years (Preferred)
Wolters Kluwer CCH: 1 year (Preferred)

License/Certification:

Drivers license (Required)

Willingness to travel:

100% (Required)

Work Location: In person

Quick Apply

Refine Your Search

systems jobs in Schenectady, NY

IT Support Engineer

Utility System Business Unit Manager

Data & IT Manager

Leave Management & Systems Specialist

IT Technician

Project Manager, Salesforce Product Owner

Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems

Information Technology Specialist I - Construction Design a Plus

Project Manager – Low Voltage Systems Division

Lead Technical Project Engineer

FBI Special Agent: Systems Integration & Network Security Expertise

FBI Special Agent: Information Systems & Process Management Expertise

Military Service - U.S. Air National Guard, Aircraft Hydraulic Systems

IT Manager Application & Business Intelligence

Principal Systems Engineer, Fuel Cell Systems

Senior Software Engineer

Application Support Technician

Computer Systems Analyst/Programmer - SUNY Schenectady County Community College

Power Systems Consultant

Fleet Support Specialist

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