Top 18894 Tech analyst Jobs

Help Desk Analyst
Software Technology Inc —Salem, OR
- Mid-level
Quick Apply
Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- 5 years
- Research
- Mid-level
Quick Apply
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Entry Level Business Analyst
Weboptimix —Remote
- $68,000 - $78,000 a year
- Full-time
- No background check
- Bachelor's degree
- Business
- Paid holidays
- Health insurance
Quick Apply
8d
Junior Business Analyst
Microflexinfra —Remote
- $68,000 - $75,000 a year
- Full-time
- Remote
- No background check
- Writing skills
- Finance
- Health savings account
- Paid holidays
Quick Apply
4d
Data Analyst
Prowess Consulting —Remote
- $45 - $75 an hour
- Contract
- Research
- Mid-level
- Analysis skills
Quick Apply
5d
Data Analyst
Changeis —Remote
- Contract
- SQL
- Analysis skills
- Python
Quick Apply
Data Analyst
Cervello Global Corporation —Quantico, VA
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Associate Staff Consultant, Business Analyst
Nagarro —Remote
- Mid-level
Quick Apply
Business Analyst (remote)
Velvetech —Remote
- Full-time
- Remote
- English
- Mid-level
- Master's degree
Data Analyst
BryceTech —Washington, DC
- Full-time
- 7 years
- Bachelor of Science
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Business Analyst
CHAI WAALE TRADES Pvt Ltd —Remote
- $88,927.63 - $107,095.64 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- US work authorization
Quick Apply
13d
Data Analyst
QuinStreet —Foster City, CA
- $85,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Associate Business Analyst/Junior BA
Asset Capital Market —Remote
- $70,000 - $77,000 a year
- Full-time
- Remote
- Bachelor of Science
- Finance
- US work authorization
- Health savings account
- Health insurance
Quick Apply
4d
IT Asset Management Analyst
ATC —Troy, MI
- Contract
- Remote
- 5 years
- Analysis skills
- Organizational skills
Business Analyst Trainee
CapitalPlanHoldings —Remote
- $62,000 - $72,000 a year
- Full-time
- Computer Science
- No background check
- SQL
- Health savings account
- Health insurance
Quick Apply
4d
Business Analyst I
CorVel Corporation —Downers Grove, IL
- $60,932 - $91,106 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
Data Migration Analyst
World Insurance Associates, LLC. —Remote
- $75,000 - $85,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Data analysis skills
Quick Apply
Business Intelligence Analyst
Sajix Software Solution Private Limited —Pleasanton, CA
- SQL
- Bachelor's degree
- Internship
Quick Apply
Entry Level Business Analyst (Training & Placement)
IT Excel —Plano, TX
- Computer Science
- Bachelor of Science
- Engineering
Quick Apply

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Help Desk Analyst

Software Technology Inc -
Salem, OR

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

Job Title: Help Desk Analyst I
Location: Salem, Oregon 97301
Duration: Long Term

Job Description:

Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to support efficient and effective business functions.
Receives and responds quickly to user or technology issues (e.g. user or team member reported technology problems, concerns, questions, requests) to deliver responsive technical support and communication.
Requests additional information to ensure that problems are fully understood and that customers feel heard.
Analyzes issues and, if possible, resolves matters immediately to meet customer needs.
Thoroughly document issue details, troubleshooting steps are taken, and resolution is taken to build a technical support knowledge base, support reporting metrics, and allow issue follow-up.
Independently manages workload and shares anticipated resolution timelines when additional work is required to ensure that issue follow-up occurs and that customers are informed.
Identify likely next steps for resolution and route issues to appropriate team members when escalation (e.g., level 2 or 3 support, complaints) or transfer is required to facilitate seamless support transition.
Contact hardware, software, and service vendors for troubleshooting, support, or warranty requests to address issues.
Assists with technical training to ensure that agency staff are prepared for changes and can use tools effectively.
Provides subject matter expertise, serving as a willing source of knowledge and a change champion.

Quick Apply

Refine Your Search

tech analyst jobs

Help Desk Analyst

Help Desk Analyst

EHR Helpdesk Analyst- REMOTE

Entry Level Business Analyst

Junior Business Analyst

Data Analyst

Data Analyst

Data Analyst

Associate Staff Consultant, Business Analyst

Business Analyst (remote)

Data Analyst

Business Analyst

Data Analyst

Associate Business Analyst/Junior BA

IT Asset Management Analyst

Business Analyst Trainee

Business Analyst I

Data Migration Analyst

Business Intelligence Analyst

Entry Level Business Analyst (Training & Placement)

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