Top 347 Tech support iii Jobs

Service Desk Engineer III
Infinity Technology Services —Kansas City, MO
- $60,000 - $75,000 a year
- Weekends as needed
- Background check
- Azure
- 5 years
- Paid training
- Health insurance
Quick Apply
Technical Sales Support III – Solutions Sales Engineer
Burkert USA Corp —Charlotte, NC
- Online Application
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- Engineering
- Windows
IT Applications Analyst - 3 years of IT Applications Support/Development Required
Diamond Wipes International —Chino, CA
- $80,000 a year
- Full-time
- Computer Science
- Ability to walk for extended periods
- Mid-level
- Health savings account
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Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
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- Full-time
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- 7 years
- Azure
- Paid parental leave
- Health savings account
Deposit Application Software Support Representative III
Jack Henry & Associates —Springfield, MO
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- 1 year
IT Support Specialist (3 YRS Exp REQ)
Advanced Tech Enterprises —Broken Arrow, OK
- $40,000 - $55,000 a year
- Full-time
- 5 years
- Mid-level
- Windows
- Paid time off
Quick Apply
3d
Help Desk Technician 3
DEPENDABLE SOLUTIONS, INC. —La Crosse, WI
- $26 - $29 an hour
- Full-time
- Google Workspace
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
8d
IT Project Specialist - Level 3
MicroTech Systems, Inc —Boise, ID
- $1 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
3d
System Support Technician III
Tekmanagement —Medford, OR
- $90,000 - $125,000 a year
- Email
- Background check
- Azure
- System design
- Health insurance
- Dental insurance
Quick Apply
14d
Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Senior Implementation Specialist-DUE 7/9 by 3 pm Central
ABBTECH Professional Resources, Inc. —Ashburn, VA
- $59 - $74 an hour
- Temporary
- Mid-level
- Travel
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
13d
Desktop Support Administrator - Tier III
Robert Half —Logan, UT
- $47.50 - $55.00 an hour
- Contract
- 7 years
- Windows
- US work authorization
- Disability insurance
- Dental insurance
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3d
Tier 2/3 IT Support Specialist
Wolf Consulting, LLC —Monroeville, PA
- Full-time
- Hybrid work
- Azure
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Level 3 Engineer
Vector Choice Technologies —Atlanta, GA
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health savings account
- Health insurance
Quick Apply
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
10d
Information Technology/Assurance (IT/IA) Specialist III
General Dynamics Information Technology —Fairfield, CA
- $108,630 - $146,970 a year
- Ability to lift 50 pounds
- Experience equivalent to degree accepted
- Senior level
11d
Help Desk Specialist III
Elevate Technology Solutions —Las Vegas, NV
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
20h
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
Information Technology / Information Assurance (IT/IA) Specialist III
General Dynamics Information Technology —Warner Robins, GA
- $116,813 - $132,480 a year
- Experience equivalent to degree accepted
- Senior level
- Associate's degree
10d
Information Technology/Assurance (IT/IA) Specialist III
General Dynamics Information Technology —Fairfield, CA
- $108,630 - $146,970 a year
- Ability to lift 50 pounds
- Experience equivalent to degree accepted
- Senior level
10d

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Service Desk Engineer III

Infinity Technology Services
Kansas City, MO

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Microsoft Windows Server
Customer communication
Azure
Process optimization
Public Cloud
Incident Escalation
High school diploma or GED
Firewall
DHCP
Cloud service support
DNS
Networking equipment (troubleshooting support)
VMware
Systems & applications support
Process improvement planning
Escalation handling
Active Directory

Full Job Description

Service Desk Engineer III

Infinity Technology Services – Kansas City, MO (Onsite)
Full-time | $60,000 – $75,000 per year

About Us

Infinity Technology Services is a fast-growing Managed Service Provider (MSP) supporting a diverse range of clients in the Kansas City metro area. Our mission is to deliver high-impact IT solutions with a focus on exceptional service, operational excellence, and continual innovation.

We are currently seeking a Service Desk Engineer III to join our team. This senior-level position is responsible for handling advanced technical escalations, mentoring junior team members, and helping drive IT strategy and service improvements. It’s a great opportunity for someone ready to lead and grow within a dynamic environment.

Responsibilities

Serve as the escalation point for complex IT issues involving desktop, server, network, and cloud environments.
Lead technical work for projects including system migrations, new client onboarding, and network deployments, cloud solutions, server upgrades, etc.
Provide advanced diagnostics, root cause analysis, and long-term solutions for recurring technical problems.
Mentor and support Service Desk Engineers I and II, encouraging skill development and team collaboration.
Partner with internal teams and clients to implement infrastructure upgrades and process enhancements.
Manage and document service tickets accurately within SLA guidelines.
Analyze support trends to suggest and implement preventative measures.
Participate in a rotating on-call schedule for after-hours/weekend support.
After hours work as needed to reduce client impact for scheduled maintenance windows.
Travel locally to client sites as needed (may be on short notice).

Qualifications

Required:

5+ years of IT support experience, including 1+ year in a senior/escalation-level role.
Strong troubleshooting skills across Windows, networking, and cloud systems.
Excellent communication and customer service skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Experience working independently and managing complex issues with minimal supervision.
Demonstrated ability to lead knowledge-sharing and process improvements.

Preferred:

Experience in a Managed Service Provider (MSP) environment.
Certifications such as CompTIA (A+, Network+), Microsoft (MCP/MCSA), or Cisco (CCNA).
Familiarity with ticketing systems and documentation platforms.

Technical Skills

Windows, macOS, and Linux (desktop and server environments)
Server OS: Windows Server 2016–2024
Microsoft 365, Exchange Online, Teams
Active Directory, Group Policy
VPN and firewall configuration (Meraki, Palo Alto, Fortinet, Check Point, etc.)
Networking protocols: TCP/IP, DHCP, DNS, VLANs
VOIP systems (e.g., 3CX, RingCentral)
Backup and disaster recovery solutions
RMM tools and endpoint management platforms
Azure and Microsoft 365 cloud environments
Security tools and basic cybersecurity best practices
End-user hardware, printers, and cabling

Benefits

401(k) retirement plan
Paid Time Off (PTO)
Supplemental insurance options
Training & certification reimbursement
Opportunities for career growth and leadership
Health, Dental and Vision Insurance

Schedule

Monday to Friday (primary)
After hours work as needed
Rotating on-call (nights/weekends)

Location: Onsite – Kansas City, MO
Job Type: Full-time
Compensation: $60,000 – $75,000 per year
Benefits: 401(k), Paid Time Off, Training Reimbursement, Supplemental Insurance

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Kansas City, MO 64110 (Required)

Ability to Relocate:

Kansas City, MO 64110: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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