Top 7158 Tech support tier Jobs

IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
5d
Remote Tier 2 Technical Support - High-Speed Fiber Internet
ModSquad —Alabama
- Part-time
- Remote
- Mid-level
9d
Tier 1 Tech Support- Help Desk
Colonial Electric Supply —King of Prussia, PA
- $50,000 a year
- Overtime
- Mid-level
- Office
- Reliable transportation
- Paid parental leave
- Health savings account
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
IT Tech Support - Tier 1 Analyst (On-Site)
Effortless Office —Santa Ana, CA
- $19 - $22 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Tech Support - Tier 1 Analyst (Hybrid)
Effortless Office —Victorville, CA
- $19 - $22 an hour
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Call Center Lead with AI-Tech support (AI implementation)
Imperial Management Administrators Services Inc —Pasadena, CA
- $30 - $32 an hour
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Program Specialist -Technology (Part-Time)
Virtual Learning Academy Charter School —Remote
- Part-time
- Remote
- Mid-level
- Communication skills
Tech Support Specialist II
Modern Family Law —Colorado
- $72,000 - $96,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Salesforce
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Customer Support Specialist
Propelus —Remote
- $18 - $22 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
IT Support Tech 1
Omega Morgan —Hillsboro, OR
- $50,000 - $60,000 a year
- Microsoft Outlook
- Windows
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
Technical and Customer Experience Advisor - Work From Home - US
Transcom —Remote
- From $17.31 an hour
- Overtime
- Remote
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Customer Service Technician (FST Tech)
Whisker Labs —Remote
- $50,000 - $54,000 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Travel
- Dental insurance
- Vision insurance
Quick Apply
Remote Tier 2 Customer Support - Luxury Jewelry - Phones & Email
ModSquad —Alabama
- Part-time
- Remote
- Computer skills
- Communication skills
- Entry level
3d
Customer Retention Specialist (Tier 1)
Retention Express —Remote
- $0 a year
- Full-time
- Remote
- Spanish
- English
- Communication skills
Quick Apply
Tier 2 Support Tech
Teal —Minneapolis, MN
- $55,000 - $70,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
Quick Apply
11d

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IT Specialist (Tier 1)

Zap Solutions Europe
Remote

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Job Details

$61,000 - $79,500 a year

Benefits

Internet reimbursement
Disability insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Parental leave
Vision insurance
Life insurance

Qualifications

Google Workspace
Mobile device support
Okta
iOS
Internal employee customer service
Desktop (troubleshooting support)
Remote access management
Computer management
Remote access software
SaaS platforms
Customer support ticket management
macOS administration
Mobile device management
macOS
Productivity software
Video conferences (communication methods)
AI-driven automation
SaaS
Automation tools
Ticketing system technical support

Full Job Description

Better Money

Strike is the Bitcoin company. With Strike, you can buy and sell bitcoin, pay bills, and borrow against your holdings. From individuals to businesses, Strike is purpose-built for every step of the Bitcoin journey. Available in more than 100 countries — including the U.S., Europe, Latin America, and Africa — Strike is building a better financial system powered by Bitcoin. Bitcoin is better money. Strike is how you use it.

Role:

Strike is seeking an IT Specialist to provide hands-on technical support to employees. This is a great opportunity to learn and grow your career in a fast-paced startup. To be successful, you should be customer-focused, technically adept, and enjoy working in a fast-paced start-up environment. We are looking for someone with a genuinely positive personality, fantastic people skills, and an empathetic approach to troubleshooting.

Responsibilities

Serve as the primary, front-line IT service desk support contact, warmly receiving, triaging, and resolving inbound support requests from global employees.
Actively manage the IT ticket queue (triage, assign, update, resolve, or escalate) while adhering to established SLAs/OLAs.
Administer user lifecycle management (provisioning, de-provisioning, and role updates) within Okta and Google Workspace.
Deploy, configure, and troubleshoot employee workstations (macOS) and mobile devices (iOS and Android) utilizing Jamf MDM.
Provision and troubleshoot secure remote access and VPN solutions utilizing Cloudflare One and Jamf.
Leverage AI tools to analyze SaaS and desktop applications and help build smart automations to streamline IT processes and workflows.
Assist with onboarding/offboarding logistics, including configuring hardware, managing software licenses, and conducting engaging IT orientation presentations.
Train and guide employees on how to get the most out of their tools and technology, and assist with remote video conferencing setups when needed.

Required Skills & Experience

Experience: 1–2 years of hands-on IT Desktop/Service Desk Support experience, ideally within a fast-paced or startup environment.
Experience administering Google Workspace and Okta (SAML/SSO, group management, etc.).
Experience using an MDM tool such as Jamf to manage macOS along with iPhones and Android devices.
Familiarity supporting remote workforces using modern VPN or Zero Trust network access solutions (experience with Cloudflare One is a massive plus).
A strong interest in or hands-on experience with, utilizing AI tools (like ChatGPT, Claude, or specific IT automation bots) to analyze data or build workflow efficiencies.
Experience navigating and configuring modern ticketing platforms (e.g., Jira Service Management, Zendesk).
A naturally positive, customer-first personality with excellent verbal and written communication skills. You can explain complex tech concepts to non-technical users with ease and patience.

Preferred Certifications

Okta Certified Professional or Admin
Google Workspace Professional Administrator
Jamf Certified Associate or Tech

US-Based Positions

Salary range: $61K - $79.5K USD
Equity in a high-growth startup
Health, dental, and vision insurance premium contributions; short & long-term disability insurance and basic life insurance
Cell phone and internet reimbursement
Flexible PTO, sick leave & parental leave
Access to a company 401k plan
No trading fees when you buy and sell bitcoin on Strike

Non US-Based positions

Benefits and compensation are location dependent

We do not make hiring decisions based on educational history whatsoever. Our Founder is a college dropout. We work with high school dropouts, PHD candidates and everything in-between. We do not hire credentials. We simply partner with talented, passionate individuals who are excited to be a part of our team.

Apply Now

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tech support tier jobs

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Technical and Customer Experience Advisor - Work From Home - US

Customer Service Technician (FST Tech)

Remote Tier 2 Customer Support - Luxury Jewelry - Phones & Email

Customer Retention Specialist (Tier 1)

Tier 2 Support Tech

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