Top 49805 Technical and quality process supervisor Jobs

Healthcare Call Center Supervisor (Remote)
CareTalk Health —Remote
- $40 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
- 3 years
Quick Apply
Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Contact Center Quality Assurance Supervisor
Digital Axis, LLC —Remote
- $20 - $25 an hour
- Temporary
- Remote
- English
- Mid-level
- Residential
Quick Apply
7d
Client Support Supervisor
Soma Global, Inc. —Remote
- $50,000 - $55,000 a year
- Background check
- English
- Mid-level
Quick Apply
Engineering Supervisor
Pine Pharmaceuticals —Tonawanda, NY
- $90,000 - $125,000 a year
- Full-time
- Background check
- 7 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Maintenance and Calibration Specialist
POLARIS Laboratories —Indianapolis, IN
- $60,000 - $80,000 a year
- Full-time
- Bachelor of Science
- Travel
- Senior level
Quick Apply
Adjunct - Automotive Manual Drivelines
Northwestern Michigan College —Traverse City, MI
- Part-time
- Classroom
- 6 years
- Research
- Tuition reimbursement
- Paid time off
HVAC / MAINTENANCE TECH
Moses Lake Industries —Moses Lake, WA
- $30 - $44 an hour
- Full-time
- English
- Mid-level
- Microsoft Office
- Health savings account
- AD&D insurance
QHSE Supervisor
SOPREMA —LaGrange, GA
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sr Manager, Aircraft Certification & ODA Administrator
Piper Aircraft, Inc. —Vero Beach, FL
- Overtime
- Microsoft Excel
- OSHA
- Ability to walk for extended periods
Quick Apply
CNC Machinist
Precision Castparts Corp. —Tukwila, WA
- $24.75 - $34.00 an hour
- Online Application
- ERP systems
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Supervisor, EMS and Advanced Applications
Lower Colorado River Authority (LCRA) —Austin, TX
- Computer Science
- Windows
- Analysis skills
Manufacturing Engineering Manager
Overhead Door Corporation —Mount Hope, OH
- $115,162.51 - $135,765.60 a year
- Full-time
- Background check
- 7 years
- Master's degree
Quick Apply
R&D Engineer
Hayden Industrial, LLC. —Claremore, OK
- Full-time
- Background check
- 5 years
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Quick Apply
Quality Control Inspector- 2nd Shift
Innovive LLC —North Sioux City, SD
- Full-time
- Google Workspace
- Mid-level
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
1st Shift Quality Assurance Technician
Advanced Fiber Products —La Crosse, WI
- $19 - $21 an hour
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Ability to climb stairs
- Health savings account
- Health insurance
Quick Apply
Design Engineering Manager
Nifco America, Corp. —Shelbyville, KY
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Design Engineering Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
CNC Setup Operator - Weekend 1st Shift
The H-J Family of Companies —High Ridge, MO
- 12 hour shift
- ERP systems
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Production Supervisor
Confidential —Sweetwater, TX
- From $55,000 a year
- Full-time
- Mid-level
- 3 years
- Assembly
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for technical and quality process supervisor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical and quality process supervisor jobs near

Healthcare Call Center Supervisor (Remote)

CareTalk Health -
Remote

Quick Apply

Job Details

Full-time
$40 an hour

Qualifications

Staff supervision
Process audits
Achieving HIPAA compliance
Coaching
HIPAA
Performance feedback (performance evaluation method)
Clinical audit and monitoring
Clinical performance metrics
Clinical information systems
Telehealth experience
Video communication
Telehealth platforms
Clinical confidentiality policies
Clinical documentation standards
Call center management
Quality assurance experience within healthcare

Full Job Description

Job Title: Healthcare Call Center Supervisor - Remote

Location: Remote - United States

Employment Type: FT W2

Compensation: $40 per hour

CareTalk Health

CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise — it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human.

About the Role

CareTalk Health is seeking a Healthcare Call Center Supervisor to oversee a fully-remote workforce supporting virtual telehealth visits. This role is responsible for day-to-day operational execution across providers, nurses, and clinical support employees and contractors, ensuring consistent visit flow, strong performance against KPIs, and a high-quality patient experience.

This is a highly visible role that partners closely with Clinical Operations, Quality, Workforce Management, and Training to support a scalable, high-volume telehealth model.

The standard schedule for this role is Monday through Friday, 8:00 AM – 5:00 PM EST. In addition, there will be some Saturdays as needed, with most Saturdays expected to be every other week from 9:00 AM – 5:00 PM EST.

This position also requires a degree of schedule flexibility. At times, the Supervisor will need to monitor and support observed evening shifts, which may include coverage or oversight during 10:00 AM – 6:00 PM EST or 11:00 AM – 7:00 PM EST hours, as operational needs dictate.

What You'll Do

Key Responsibilities

Operational Leadership

Supervise patient-facing employees and contractors (providers, nurses, or clinical support staff) delivering telehealth visits.

Lead daily operational huddles, shift readiness, and real-time issue resolution.

Monitor staffing coverage, schedules, and adherence to ensure service-level targets are met.

Identify and resolve operational gaps impacting visit completion, wait times, or patient experience.

Performance & KPI Management

Own key operational KPIs (e.g., visit completion, productivity, wait time, adherence).

Analyze performance trends, identify root causes, and drive corrective action.

Provide clear, actionable feedback through coaching and performance discussions.

Quality, Compliance & Workflow Adherence

Reinforce standardized telehealth workflows, documentation requirements, and HIPAA compliance.

Ensure teammates follow established escalation pathways for clinical and operational issues.

Partner with QA and Training teams to support onboarding, refreshers, and targeted coaching.

Reporting & Cross-Functional Collaboration

Deliver regular performance and staffing reports to operational and clinical leaders.

Collaborate with Workforce Management, Quality, Training, Recruiting, and Clinical Ops teams.

Support change management, new program launches, and continuous process improvement.

Required

3+ years of supervisory experience in a call center or contact center environment with Healthcare background such as a Registered Nurse (RN) or other clinical training.

2+ years supporting telehealth or healthcare appointment operations.

Strong track record driving performance through KPIs, coaching, and accountability.

Comfortable reviewing cases, conducting audits, and delivering direct, constructive feedback.

Working knowledge of HIPAA and healthcare service standards.

Experience with contact center and clinical systems (call recording, QA tools, dashboards, EHR/EMR platforms).

Preferred

Experience in high-volume healthcare, virtual care, urgent care, or provider services.

Experience supervising or managing contractor or contingent workforces.

Familiarity with workforce management concepts (coverage, adherence, occupancy).

Experience with quality monitoring programs and calibration.

Technical Requirements:

Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.

Headphones: Wired headphones required for optimal audio quality.

Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router

Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).

Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn't you'll need to get one.

Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.

Why CareTalk Health

CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce.

CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: https://caretalkhealth.com/california-privacy-notice.

Quick Apply

Refine Your Search

technical and quality process supervisor jobs

Healthcare Call Center Supervisor (Remote)

Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]

Contact Center Quality Assurance Supervisor

Client Support Supervisor

Engineering Supervisor

Maintenance and Calibration Specialist

Adjunct - Automotive Manual Drivelines

HVAC / MAINTENANCE TECH

QHSE Supervisor

Sr Manager, Aircraft Certification & ODA Administrator

CNC Machinist

Supervisor, EMS and Advanced Applications

Manufacturing Engineering Manager

R&D Engineer

Quality Control Inspector- 2nd Shift

1st Shift Quality Assurance Technician

Design Engineering Manager

Design Engineering Manager

CNC Setup Operator - Weekend 1st Shift

Production Supervisor

I want to receive the latest job alert for technical and quality process supervisor

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected