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Job Summary
The System Administration Specialist helps manage the Mortgage Servicing Platform and related data integrity, configurations, implementations, and processes for the Servicing Operations team.
Essential Duties and Responsibilities
- Assists in accurate and compliant completion of Federal and State year-end reporting.
- Ensures integrity and compliance of systems data through uploads and first-line audits. Collaborates with internal teams to identify and implement audit requirements.
- Tracks and updates MSP custom user fields and documents usage.
- Provides support for Mortgage Servicing Platform (MSP) enhancements/change implementations. Identifies and creates standardized and ad-hoc reporting for servicing team.
- Performs other duties as assigned.
Position Requirements
Education
- College degree in related field preferred.
- High school diploma or GED equivalent required
Experience
- Minimum of three (3) years of experience in mortgage servicing
- Minimum of two (2) years of experience with Mortgage Servicing Platforms strongly preferred.
- Systems administration and analytics experience.
Functional/Technical Skills
- Excellent written and verbal communication skills
- Demonstrated strong interpersonal skills. Ability to interact effectively with external and internal clients across departments and locations.
- Ability to work independently as well as in a team environment
- Highly organized, detail-oriented, and proactive
- Ability to meet deadlines and manage multiple priorities
- Ability to problem-solve and research issues when needed
- Proficient with using Microsoft Windows applications
- Strong analytical ability
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
As a temporary worker, you are not eligible for PTO or to participate in our company sponsored benefit programs such as the company sponsored 401(k) program.
