Top 2943 Technical help desk associate Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Hotel Chief Engineer
Indus Hospitality Group, Inc —Brockport, NY
- $19 - $30 an hour
- Hotel
- Accounting
- Mentoring
Quick Apply
COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)
Trece, Inc —Adair, OK
- From $50,000 a year
- Full-time
- Background check
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Associate Veterinarian at MetroVet Veterinary Clinic in Boston MA
MetroVet Veterinary Clinic —Boston, MA
- $120,000 - $140,000 a year
- Full-time
- Mid-level
- Surgery
- Front desk
- Continuing education credits
- Disability insurance
Quick Apply
Medical Assistant, CCMA/RMA
Centers for Gastroenterology —Greeley, CO
- $20.00 - $26.50 an hour
- Full-time
- Spanish
- CPR Certification
- Vital signs
- Free parking
- Health savings account
Quick Apply
12d
Sales & Quality Manager – Ready Mix / Concrete
Confidential —Mount Vernon, OH
- $57,464.02 - $130,000.00 a year
- Full-time
- Background check
- Mid-level
- Business development experience
- Health savings account
- Health insurance
Quick Apply
Industrial Sales Representative
DME Inc —Santa Fe Springs, CA
- $25 - $28 an hour
- Full-time
- ERP systems
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Network Administrator - Jacksonville, IL
Quality Network Solutions —Jacksonville, IL
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- Scripting
- Health savings account
- Health insurance
Quick Apply
Office Administrator (2 years experience required)
Real Green Turf LLC —Ash, NC
- From $20 an hour
- Part-time
- Customer service
- Mid-level
- Office
- Paid time off
- 401(k) matching
Quick Apply
12d
Enterprise Service Technical Support Subject Matter Expert (SME)
SMS DATA PRODUCTS GROUP, INC —Shaw AFB, SC
- Full-time
- Mid-level
- 3 years
Quick Apply
Registered Nurse
Amy S Beck, DO PC —St. Louis, MO
- $28 - $30 an hour
- Full-time
- Background check
- Nursing
- Anatomy knowledge
- Wellness program
- Health insurance
Quick Apply
RPG Programmer
Vormittag Associates, Inc. —Ronkonkoma, NY
- $32 - $62 an hour
- 8 hour shift
- Computer science
- Computer Science
- Java
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Espey Manufacturing & Electronics Corp. —Saratoga Springs, NY
- $20 - $30 an hour
- Computer science
- Computer Science
- ERP systems
- Health savings account
- Relocation assistance
Customer Service Representative
Data-Smart Computers, Inc. —Rochester, MN
- $35,000 - $45,000 a year
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Sales Consultant
NextDesk —Georgetown, TX
- $20,800 - $32,000 a year
- Full-time
- English
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Tech - Day Shifts - TS/SCI W/Polygraph
General Dynamics Information Technology —Colorado Springs, CO
- $36.78 - $49.76 an hour
- Day shift
- 5 years
- Senior level
- Associate's degree
- 401(k) matching
12d
Senior FX Ops Payment Analyst
Mphasis Limited —Troy, MI
- $28 - $32 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply
Senior FX Ops Payment Analyst
Mphasis Limited —Hicksville, NY
- $25 - $30 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

technical help desk associate jobs

Help Desk Specialist

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

IT Technician – MSP Onsite & Help Desk

Hotel Chief Engineer

COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)

Associate Veterinarian at MetroVet Veterinary Clinic in Boston MA

Medical Assistant, CCMA/RMA

Sales & Quality Manager – Ready Mix / Concrete

Industrial Sales Representative

Network Administrator - Jacksonville, IL

Office Administrator (2 years experience required)

Enterprise Service Technical Support Subject Matter Expert (SME)

Registered Nurse

RPG Programmer

IT Technician

Customer Service Representative

Sales Consultant

Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

Senior FX Ops Payment Analyst

Senior FX Ops Payment Analyst

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