Top 3003 Technical help desk associate Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required
General Dynamics Information Technology —Washington, DC
- $25.63 - $28.75 an hour
- Mid-level
- Office
- In-person
- Paid holidays
- 401(k) matching
7d
Help Desk/ Windows Support
Prominent Edge LLC —Gaithersburg, MD
- $50,000 - $53,000 a year
- Computer science
- Mid-level
- 1 year
- Paid holidays
- Health insurance
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Help Desk Representative - SOUTHCOM EDA
Celestar Corporation —Remote
- Full-time
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
IT Help Desk Specialist
FM Industries —Fremont, CA
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Help Desk Representative Tier 1- Temporary Part-time
Blackwood Campus —Blackwood, NJ
- $18 an hour
- Temporary
- Experience equivalent to degree accepted
- Associate's degree
- Communication skills
Desktop Support Analyst (Work from Home)
Qureos Inc —San Diego, CA
- Remote
- Computer science
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
9d
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Help Desk Support I
Software Technology Inc —Golden, CO
- Temporary
- Research
- Experience equivalent to degree accepted
- 1 year
Quick Apply
Helpdesk Associate
USA Phone VoIP Systems —Cherry Hill, NJ
- Entry level
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
8d
Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
Associate, IT Help Desk
Global Rescue LLC —Manchester, NH
- Full-time
- Spanish
- Computer science
- Computer Science
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Help Desk Specialist
Fidelity TalentSource —Texas
- $22 - $24 an hour
- Part-time
- Research
- Mid-level
- Windows
Help Desk Technician III (Immediate Opening)
San Antonio Independent School District —San Antonio, TX
- $19 an hour
- Urgently hiring
- Background check
- Mid-level
- High school diploma or GED
- On-the-job training

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

technical help desk associate jobs

Help Desk Specialist

IT Specialist (Tier 1)

Service Desk Analyst - Remote (After Hours)

Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required

Help Desk/ Windows Support

IT Service Representative (IT Help Desk)

Help Desk Representative - SOUTHCOM EDA

Help Desk Support Engineer

IT Help Desk Specialist

Help Desk Representative Tier 1- Temporary Part-time

Desktop Support Analyst (Work from Home)

Help Desk Analyst 2

Help Desk Support I

Helpdesk Associate

Help Desk Specialist I - Clinical Applications

Support Analyst

Associate, IT Help Desk

Support Analyst I (Remote)

Help Desk Specialist

Help Desk Technician III (Immediate Opening)

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