Top 2540 Technical help desk associate Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
IT Help Desk Associate
Mitchell Companies —Gulfport, MS
- $49,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Quick Apply
Associate Veterinarian at MetroVet Veterinary Clinic in Boston MA
MetroVet Veterinary Clinic —Boston, MA
- $120,000 - $140,000 a year
- Full-time
- Mid-level
- Surgery
- Front desk
- Continuing education credits
- Disability insurance
Quick Apply
IT Manager
S&N Infrastructure —Louisa, VA
- From $80,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant, CCMA/RMA
Centers for Gastroenterology —Greeley, CO
- $20.00 - $26.50 an hour
- Full-time
- Spanish
- CPR Certification
- Vital signs
- Free parking
- Health savings account
Quick Apply
10d
Residential CAD Technician
Monta Consulting & Design —Lake Mary, FL
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Sales & Quality Manager – Ready Mix / Concrete
Confidential —Mount Vernon, OH
- $57,464.02 - $130,000.00 a year
- Full-time
- Background check
- Mid-level
- Business development experience
- Health savings account
- Health insurance
Quick Apply
RPG Programmer
Vormittag Associates, Inc. —Ronkonkoma, NY
- $32 - $62 an hour
- 8 hour shift
- Computer science
- Computer Science
- Java
- Health insurance
- Dental insurance
Quick Apply
Enterprise Service Technical Support Subject Matter Expert (SME)
SMS DATA PRODUCTS GROUP, INC —Shaw AFB, SC
- Full-time
- Mid-level
- 3 years
Quick Apply
Network Administrator - Jacksonville, IL
Quality Network Solutions —Jacksonville, IL
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- Scripting
- Health savings account
- Health insurance
Quick Apply
MSP Help Desk Technician
Trust Tech, LLC —Valparaiso, IN
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
8d
Service Technician
AC BUSINESS SOLUTIONS INC —Saint Croix, VI
- From $15 an hour
- Full-time
- Customer service
- Mid-level
- In-person
Quick Apply
5d
IT/Network Manager
ELEVATE WORKFORCE INC —Artesia, NM
- $35.76 an hour
- Temporary
- Background check
- Spanish
- Computer Science
Quick Apply
8d
Industrial Sales Representative
DME Inc —Santa Fe Springs, CA
- $25 - $28 an hour
- Full-time
- ERP systems
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Technician
Espey Manufacturing & Electronics Corp. —Saratoga Springs, NY
- $20 - $30 an hour
- Computer science
- Computer Science
- ERP systems
- Health savings account
- Relocation assistance
Wave Planner - 2nd shift
Mercury Marine —Fond du Lac, WI
- $54,300 - $75,400 a year
- Full-time
- Oracle
- 5 years
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Unified Communications Engineer
Reliant IS —SeaTac, WA
- $30 - $35 an hour
- 8 hour shift
- Computer Science
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
8d
Registered Nurse
Amy S Beck, DO PC —St. Louis, MO
- $28 - $30 an hour
- Full-time
- Background check
- Nursing
- Anatomy knowledge
- Wellness program
- Health insurance
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

technical help desk associate jobs

Help Desk Specialist

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

IT Help Desk Associate

Associate Veterinarian at MetroVet Veterinary Clinic in Boston MA

IT Manager

IT Technician – MSP Onsite & Help Desk

Medical Assistant, CCMA/RMA

Residential CAD Technician

Sales & Quality Manager – Ready Mix / Concrete

RPG Programmer

Enterprise Service Technical Support Subject Matter Expert (SME)

Network Administrator - Jacksonville, IL

MSP Help Desk Technician

Service Technician

IT/Network Manager

Industrial Sales Representative

IT Technician

Wave Planner - 2nd shift

Unified Communications Engineer

Registered Nurse

I want to receive the latest job alert for technical help desk associate

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