Top 121201 Technical supervisor Jobs

Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Estimator / Senior Project Manager – Master Electrician
Bold Electric LLC —North Plainfield, NJ
- $35.31 - $42.53 an hour
- Part-time
- Customer service
- Driver's License
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
5d
CNC Supervisor – Aerospace Manufacturing
AGC/ GarKenyon —Meriden, CT
- Full-time
- Background check
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Senior Manager - Process & Project Engineering - Sanitary PTS
GEA —Hudson, WI
- $120,000 - $140,000 a year
- Full-time
- 5 years
- Computer literacy
- English
- Paid holidays
- Health insurance
Operations Manager - VoIP Communications Company
Axxess Networks —Blue Bell, PA
- $85,000 - $100,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Product Manager
Coleman Environmental Engineering Inc. —Spokane, WA
- From $180,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Bachelor's degree
- Dental insurance
Quick Apply
TECHNICAL MANAGER/ BIOMEDICAL DEVICES
Advanced Instrumentations, Inc —Miami, FL
- $70,000 - $95,000 a year
- Full-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
6d
HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
Quick Apply
Test Supervisor
dB Control —Fremont, CA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Technical Product Development Manager
Lumijes Technologies —Gainesville, FL
- Full-time
- Hybrid work
- Background check
- Product management
- Senior level
Quick Apply
14d
Electrical Contracting Senior Project Manager
QEI —Boise, ID
- From $120,000 a year
- Full-time
- Background check
- Project management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Technical Production Manager
JW HICKS INCORPORATED —Knox, IN
- $65,000 - $90,000 a year
- Full-time
- CAD
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Project Manager
Wasatch Photonics —Morrisville, NC
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Lead Designer/Project Manager
All American Geofoam —Puyallup, WA
- $60,000 - $70,000 a year
- Full-time
- Civil engineering
- Writing skills
- Office
Quick Apply
Supervisor, EMS and Advanced Applications
Lower Colorado River Authority (LCRA) —Austin, TX
- Computer Science
- Windows
- Analysis skills
2nd Shift Floor Supervisor
Bellevue Manufacturing Company —Bellevue, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Fabrication Supervisor - Swing Shift
Pedigo Products Inc —Vancouver, WA
- $28 - $40 an hour
- Overtime
- Background check
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Maintenance Manager
TreeHouse Foods —Cambridge, MD
- $97,500 - $146,300 a year
- Full-time
- Engineering
- Analysis skills
- Supervising experience
- Paid training
- Tuition reimbursement
QHSE Supervisor
SOPREMA —LaGrange, GA
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Technical Support Manager - HVAC Construction

Warmboard Inc.
Scotts Valley, CA

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Technical support via phone
Phone communication
Residential construction experience
Team development
Problem-solving
Training & development
Process management
Client interaction via phone calls

Full Job Description

Technical Support Manager

Warmboard Inc., located in Scotts Valley, is the number one radiant floor heating brand in North America. We're renowned for the quality and performance of our products.

The ideal candidate has hands-on experience in residential construction. In addition to general construction knowledge, they will have knowledge of all aspects of HVAC, but especially radiant floor heating, boilers, heat pumps, air conditioning, ERV and HRV technologies, as well as the controls that are applied to these systems.

What you'll do:

Team Leadership & Execution

Lead ongoing training and development of Technical Support team members
Coach the team to deliver high-quality technical support
Serve as an escalation point for complex issues, stepping in directly when needed to support customers and the team
Guide day-to-day execution, ensuring issues are handled efficiently based on complexity

Technical Support Operations

Oversee daily support across phone and email channels, with a strong emphasis on a phone-first support model
Build and reinforce best practices for handling real-time customer interactions over the phone, including troubleshooting, communication, and de-escalation
Act as a hands-on leader, stepping in during peak times and complex situations
Drive effective troubleshooting across hardware, software, and system-related issues
Own and optimize case management workflows to improve resolution speed and consistency

Process & Cross-Functional Collaboration

Partner with Product, Engineering, and Quality to improve troubleshooting workflows and system reliability
Build and manage Help Center and knowledge base content to improve self-service and internal support
Identify trends and provide feedback to drive product and process improvements

Reporting & Continuous Improvement

Analyze support metrics to identify gaps and improve performance
Forecast staffing needs and ensure proper coverage
Continuously refine processes, tools, and documentation to improve efficiency and scale
Continuously look for opportunities to streamline workflow, automate repetitive tasks, and enhance customer experience

Who you are:

5+ years of experience in technical support or support engineering
3+ years leading teams in a hardware + software environment
Strong hands-on troubleshooting across devices, systems, and integrations
Experience in a phone-first support environment with real-time coaching
Proven ability to build and scale support processes, workflows, and infrastructure
Strong understanding of case management, escalations, and SLA-driven support
Experience building and maintaining Help Center / knowledge base content
Ability to partner with Engineering, Product, and Business Systems
Analytical mindset with a focus on improving performance through data

Bonus Points For:

Experience supporting connected devices, hardware, IoT or mission-critical systems
Background building or scaling a technical support organization in a high-growth environment
Experience developing Help Center / knowledge base strategy and content
Experience working cross-functionally with Engineering and Product to resolve systemic issues
Strong analytical background with experience using support metrics to drive improvements

Please submit your cover letter and resume for consideration. No phone calls or faxes please. To all recruitment agencies: Warmboard does not accept agency resumes.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Residential construction: 2 years (Required)

Ability to Commute:

Scotts Valley, CA 95066 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical supervisor jobs

Technical Support Manager - HVAC Construction

Estimator / Senior Project Manager – Master Electrician

CNC Supervisor – Aerospace Manufacturing

Senior Manager - Process & Project Engineering - Sanitary PTS

Operations Manager - VoIP Communications Company

Product Manager

TECHNICAL MANAGER/ BIOMEDICAL DEVICES

HVAC Service Manager

Test Supervisor

IT Application Manager

Technical Product Development Manager

Electrical Contracting Senior Project Manager

Technical Production Manager

Project Manager

Lead Designer/Project Manager

Supervisor, EMS and Advanced Applications

2nd Shift Floor Supervisor

Fabrication Supervisor - Swing Shift

Maintenance Manager

QHSE Supervisor

I want to receive the latest job alert for technical supervisor

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