Top 27121 Technical support agent Jobs

Technical Training Instructor
Empire Cat —Mesa, AZ
- $58,796 - $100,130 a year
- Email
- 5 years
- Computer literacy
- English
Quick Apply
Internet & Phone Sales Representative
MCI Careers —Las Cruces, NM
- $13.10 - $14.10 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Level 3 - System Administrator Help Desk Support Agent
EXCALTECH —Rolling Meadows, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Call Center Sales Representative I (Entry-Level)
MCI Careers —Las Cruces, NM
- $13.10 - $14.10 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Call Center Technical Support Representative
MCI Careers —Las Cruces, NM
- $12.00 - $14.10 an hour
- Full-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
MinistryPlatform Support Agent
ACS Technologies Group, Inc. —Remote
- 8 hour shift
- Mid-level
- 3 years
- Analysis skills
- 401(k) matching
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
MacStadium —Remote
- $55,000 - $71,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Support Consultant
Zillow.com —Remote
- $20.60 - $34.60 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Fair chance
- Flexible schedule
Technical Support Representative - Remote
BigCommerce —Remote
- $19 - $21 an hour
- Weekends as needed
- Remote
- Mid-level
- Communication skills
- HTML
Support Specialist
Order.co —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Continuous improvement
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
License Holder Support Agent
GIA Publications, Inc. —Remote
- $17 an hour
- Urgently hiring
- Remote
- Data entry
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Technical Support Engineer
Kombo Technologies —New York, NY
- $115,000 - $160,000 a year
- Full-time
- Mid-level
- Office
- SQL
Technical Support Engineer (NYC)
Hyro —New York, NY
- $80,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Customer Service Specialist
FlexTG —Remote
- $20 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
11d
Customer Support Technician
SkySlope —Remote
- $24.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
3d
Technical Support Engineer
Intercom —Chicago, IL
- $81,000 - $98,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- JavaScript
- Paid parental leave
- Health insurance
Product Support Agent - Smart Building
RealPage, Inc. —Richardson, TX
- $19.62 - $33.46 an hour
- On call
- Mid-level
- Communication skills
- Paid holidays
- Dental insurance
13d

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Technical Training Instructor

Empire Cat -
Mesa, AZ

Quick Apply

Job Details

Full-time
$58,796 - $100,130 a year

Qualifications

Computer operation
Customer communication
English
High school diploma or GED
Computer skills
Teaching
Stakeholder relationship building

Full Job Description

JOB DETAILS:
Shift 1st/Day Shift
Location Onsite
Schedule To be provided by leader
Salary Range $58,796 - $100,130 Annually

JOB SUMMARY:
As an Empire Technical Training Instructor, the expectation is that you will work with the Training team and other departments to develop and deliver relevant formal training programs to support the Empire organization and its client base as a value-added option for Caterpillar and Allied products. Provide quality, engaging training programs that meet or exceed the Empire Training Institute's established standards.

ESSENTIAL FUNCTIONS:

Design and deliver instructional programs to enhance employee productivity, safety and increase profitability.
Design and deliver specialized training curriculum to meet both internal and external client needs.
Deliver class lectures following assigned lesson plans to meet and or exceed course performance objectives.
Courses to be delivered with a strict adherence to safety for the participants and equipment at all times.
Administer written and practical exams, and submit evaluation reports on the trainees’ performance.
Ensure all documentation for each course is submitted within 2 work days of course completion.
Assist in maintaining relationships with company employees, Caterpillar contacts and client personnel.
Assist in developing customer courses to meet clients’ training needs in various fields.
Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES:

Create and maintains a positive working relationship with Empire personnel consistent with Empire Values and the corporate mission statement.
Maintain training facility, library, training aids, tools and equipment.
Responsible for all materials used to prepare and deliver training classes.
Maintain class progress records for students attending training.
Assist in controlling training cost and expenses.
Assist in training, directing and mentoring instructors as well as students.
Assist in maintaining eTRAIN content library.
Perform other duties as assigned, including events and project specific work.
Work within, promote and demonstrate corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

Must have intermediate computer skills.
Must possess good interpersonal skills and be able to effectively communicate with all level of employees as well as external clients.
Must have planning and organizational skills sufficient to conduct training classes.
Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE:

Proof of high school diploma or General Education Degree (GED).
Minimum of 5 year’s of experience in a heavy equipment industry (preferred).
Minimum of 5 year’s of experience in course delivery.
Bachelor’s degree preferred (HR, communications, business, or similar).
Proof of current valid driver’s license.
Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly is required to sit, use hands, handle, or feel and talk or hear.
The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
The employee is occasionally required to lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
The noise level in the work environment is usually office moderate.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here:
Know Your Rights” Poster.

The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [email protected] and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

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