Top 1359 Technical support analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
Service Desk Analyst (Technical or Patient Support)
Unity —Albuquerque, NM
- Full-time
- Communication skills
- Entry level
Quick Apply
Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
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IT Support Analyst
JRBT —Waco, TX
- $24.52 - $29.80 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Disability insurance
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10d
Tech Support Analyst
Speed Express —Montebello, CA
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
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Technical Support Analyst
Election Systems & Software —Omaha, NE
- $53,000 - $55,000 a year
- On call
- Ability to walk for extended periods
- Data analysis skills
- Office
- Opportunities for advancement
- Flexible schedule
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8d
IT Service Desk Support Analyst
WGTech —Westbrook, ME
- $50,000 - $65,000 a year
- Full-time
- Background check
- Windows
- Driver's License
- Health savings account
- Health insurance
Quick Apply
ERP Implementation & Support Analyst - Accounting
Northlake Partners —Seattle, WA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Technology Service Center Analyst II
TROC —Coral Gables, FL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Opportunities for advancement
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Desktop Support Analyst
Elevance Systems —Reno, NV
- $42,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
8d
Desktop Analyst
R4solutionsinc —Indianapolis, IN
- From $44,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
8d
FSR Analyst - Italy
DCI Solutions —Tampa, FL
- $120,000 - $165,000 a year
- Full-time
- Classroom
- Microsoft Excel
- Software troubleshooting
- Health savings account
- Relocation assistance
Quick Apply
SD Analyst
Provalus —Jasper, TX
- Computer networking
- Communication skills
- Entry level
Quick Apply
IT Service Desk Analyst II
Singer Equipment Company —Belcamp, MD
- $24 - $27 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
NOC Analyst with API Scripting/JSON experience
INSPYR Solutions —Miami, FL
- $25 - $35 an hour
- Overtime
- Mid-level
- Office
- AWS
Quick Apply
Field Service Representative Analyst (Shaw AFB)
Belcan —Sumter, SC
- $110,000 - $120,000 a year
- Computer science
- Azure
- Oracle
- Paid holidays
- Health insurance
Service Desk Analyst II - 3rd Shift
HCTec —Winston-Salem, NC
- Part-time
- Customer service
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

technical support analyst jobs

Application Support Analyst I (Remote Position)

Technical Service Desk Analyst - PT (Remote)

Service Desk Analyst (Technical or Patient Support)

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

Technical Support Analyst (Su-Th 9:00a-5:30p)

IT Support Analyst

Tech Support Analyst

Technical Support Analyst

IT Service Desk Support Analyst

ERP Implementation & Support Analyst - Accounting

Help Desk Analyst

Technology Service Center Analyst II

Desktop Support Analyst

Desktop Analyst

FSR Analyst - Italy

SD Analyst

IT Service Desk Analyst II

NOC Analyst with API Scripting/JSON experience

Field Service Representative Analyst (Shaw AFB)

Service Desk Analyst II - 3rd Shift

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